Beacon Lee & Ward
Wellington, TA21
2/5, 8 reviews
25% recommended
100% lettings valuation accuracy
33% lettings fee satisfaction

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“These agents have no regard for tenants. I had a ......”

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Dec 06,2011
Minithumbdown
By: 'Tim'
Dec 06,2011
4 people found
this helpful
These agents have no regard for tenants. I had a problem with mould in the house I was renting, I was blamed, despite notifying the landlord and being told just to clean it with bleach. In the end I was made to pay for a professional to remove the mould. When I went to the agents to complain I was told that Beacon Lee and Ward were only there to support the landlords. Beacon Lee and Ward treated me like scum and talked to me with contempt. I went with a genuine complaint and and for advice and left their office feeling like I wanted to kill myself. I'm in no doubt that Beacon Lee and Ward will leave a response that makes them sound like they are so innocent. Do not fall for their lies.
I tell everyone I know to steer well clear of these agents.
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Latest Reviews

View all Reviews 8
13th Nov 2024
reviewed by 'Lauren'
“Although this review is unlikely to have any impact on the agency or landlord in question, due to the high ......”
20th Sep 2017
reviewed by 'Honest'
“Our experience with this agent and landlord was horrific. They told lies, poor/no repairs, scammed our deposit. The landlord ......”
29th Apr 2017
reviewed by 'S'
“Ref:- Beacon Lee & Ward. My wife & I rented a property through Beacon Lee & Ward and have recently vacated & moved ......”
5th Apr 2017
reviewed by 'William'
“I was exceptionally pleased with Beacon Lee and Ward. They achieved in less than a week what another rival agency ......”
6th Feb 2017
reviewed by 'Sara'
“My experiences as a landlord with Beacon Lee and Ward as my agents over 17 years have been superb. They are ......”
28th Dec 2016
reviewed by 'Joe'
“Beacon Lee and Ward are awful. Jonathon -- the manager -- his only reply is to stall or do nothing, ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Beacon Lee & Ward
8 Mantle Street
Wellington
Somerset
TA21 8AW
01823 662234

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 33% £475 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 0 6 0 0 0 0 0 0
Areas covered
  • TA21
  • Mid Devon
  • EX15
  • Somerset
  • TA1
  • EX16
  • TA2
  • TA5
  • TA4
  • TA6
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Rental agents should be compelled to offer more...”

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Nov 13,2024
Minithumbdown
By: 'Lauren'
Nov 13,2024
13 people found
this helpful
Although this review is unlikely to have any impact on the agency or landlord in question, due to the high need for rentals and resultant limitation of the market they hold, it felt important for me to feedback my experience. I am so disappointed with ...
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By: Lauren
Nov 14, 2024
View all comments (2)
This response only further displays the exact point being made in my review. No wonder there are a proliferation of 1 star reviews of this agency seeing as though feedback is not reflected on. Shame on you. ...

“Our experience with this agent and landlord was horrific. They ......”

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Sep 20,2017
Minithumbdown
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Jonathan
By: 'Honest'
Sep 20,2017
0 people found
this helpful
Our experience with this agent and landlord was horrific. They told lies, poor/no repairs, scammed our deposit. The landlord peered in through windows. Absolutely horrible, stressful experience. Stay away! I don't think I've ever met such unscrupulous people previously. Even *kept our post and ...
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Comment on agent fees
Over priced as the the house (Old Court House) is overlooked from all windows with lots of noise from the landlord.
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By: Katy
Aug 24, 2021
View all comments (1)
I m sorry I didn't check the reviews before. Avoid this agency at any cost!They will rip you off. ...

“Ref:- Beacon Lee & Ward. My wife & I rented a ......”

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Apr 29,2017
Minithumbdown
By: 'S'
Apr 29,2017
6 people found
this helpful
Ref:- Beacon Lee & Ward. My wife & I rented a property through Beacon Lee & Ward and have recently vacated & moved on. The overall experience was not a good one! Processes seem heavily biased in the landlord's favour and we are left with poor memories of ...
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By: Katy
Aug 24, 2021
View all comments (1)
Our story is similar. I wish I would have checked the reviews before to rent. Whoever reads this,avoid Beacon Lee in Wellington Somerset.I don't know how they operate in other areas,but here they will rip you off to please some landlords without common sense who want to renovate their houses with the money from the tenants.Discusting! ...

“I was exceptionally pleased with Beacon Lee and Ward. They ......”

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Apr 05,2017
Minithumbup
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Jonathan
By: 'William'
Apr 05,2017
1 people found
this helpful
I was exceptionally pleased with Beacon Lee and Ward. They achieved in less than a week what another rival agency firm had failed to achieve in two months. I wish i had used her earlier Highly recommend...
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Comment on agent fees
Great
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“My experiences as a landlord with Beacon Lee and Ward ......”

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Feb 06,2017
Minithumbup
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Jonathan
By: 'Sara'
Feb 06,2017
1 people found
this helpful
My experiences as a landlord with Beacon Lee and Ward as my agents over 17 years have been superb. They are excellent at finding lovely and responsible people to rent my proerty, they look after both my and the tenants interests with absolute integrity, professionalism, friendliness ...
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Comment on agent fees
Very Reasonable.
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“Beacon Lee and Ward are awful. Jonathon -- the manager ......”

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Dec 28,2016
Minithumbdown
By: 'Joe'
Dec 28,2016
4 people found
this helpful
Beacon Lee and Ward are awful. Jonathon -- the manager -- his only reply is to stall or do nothing, he treats the tenants as if they are peasants and he is the lord and you are lucky to have a roof over your head. ...
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“Sky high fees , blamed the land lord for a shockingly ......”

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Jun 06,2014
Minithumbdown
By: 'Fairley'
Jun 06,2014
4 people found
this helpful
Sky high fees , blamed the land lord for a shockingly high deposit , could even be bother to turn up to show us round the property !! got the tenants to do it , how lame is that ??!! £350+ fees for doing sod all ! Would steer well clear of ...
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“These agents have no regard for tenants. I had a ......”

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Dec 06,2011
Minithumbdown
By: 'Tim'
Dec 06,2011
4 people found
this helpful
These agents have no regard for tenants. I had a problem with mould in the house I was renting, I was blamed, despite notifying the landlord and being told just to clean it with bleach. In the end I was made to pay for a ...
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:28 PM 25/01/2017 by Jonathan Drew

Awards won by Beacon Lee & Ward, Wellington TA21 8AW



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