“I am incredibly pleased with experience at Jorgensen-Turner. I am ......”
5 Star Review
Sep 23,2015
By:
'C'
Sep 23,2015
Branch: London, 234 Uxbridge Road
Services: Lettings (as a Tenant)
Rent PCM: £910
Would you recommend?: Yes
Postcode: W14
Branch: London, 234 Uxbridge Road
Lettings (as a Tenant)
Rent PCM: £910
Postcode: W14
4
people found
this helpful
I am incredibly pleased with experience at Jorgensen-Turner. I am a post-graduate student from the United States who will be living in London for the next year and a half. I first arrived in the UK without a pre-arranged flat and began looking for a new home a few days after my arrival. I found the listing for my flat on Zoopla and was connected to the Jorgensen-Turner site from there. I sent an email inquiry about the flat around 8pm and received a call from agent Arfan Riaz the next morning around 9:30am. Though I missed his initial call and we played a bit of phone tag, I was very happy that an agent from the company had contacted me back so quickly. This had not been the case with many other agencies I had been trying to work with in days prior. I arranged to meet with Arfan later that afternoon (on somewhat short-notice, again I was very pleased with the high level of customer service and accommodation displayed by Arfan). At our viewing of the flat I got to meet Arfan in-person for the first time; he was polite and professional, and provided me with all of the impertinent information needed to consider leasing the flat. In taking the next steps to secure a tenancy agreement, Arfan was again incredibly helpful, patient, and professional. Being an international student who had just arrived in the UK, it took me a few days to get established (set-up a bank account set up, etc.) and Arfan was communicative and helpful throughout the process. Once everything on my end was in order, we met to complete payment and go over the tenancy agreement; it was another professional and proficient meeting. I was thrilled to receive the keys to my new flat! I have now occupied the space for the past two weeks and it already feels very much like home! I cannot say enough good things regarding my experience with Jorgensen-Turner and Arfan Riaz. Moving to a new country is difficult enough and they helped make the process of securing a new home very smooth and stress-free. Thank you again - I would certainly recommend Jorgensen-Turner to others looking to secure a new home in London!
Comment on agent fees
Acceptable amount, especially for the excellent service provided.
4
people found
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