Burnham, SL1
2.2/5, 9 reviews
33% recommended
0% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction

“The worst property agency ever is Haart. Very unprofessional, we ......”

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Sep 23,2015
Minithumbdown
Andrew
By: 'Evelina'
Sep 23,2015
5 people found
this helpful
The worst property agency ever is Haart. Very unprofessional, we went to house viewings and they did not show up, our poor baby was with us. I called Haart Burnham and they liers said to keep waiting someone was coming ( the houses were 5 mins from them) and after still 35 mins no one came! They never called to apologise, I complained to the manager Marion Smith she did not even reply!!! Avoid them !!!
Was this helpful? Yes
By: Customer Relations Manager
Oct 07, 2015
We are now aware that the new Branch Manager John Lee has been in contact with you about this matter. We would like to clarify that Marion Smith has never been the branch manager at our Burnham office and had left employment at the time you sent the email to her.

Many thanks,

Melanie Smith
Customer Relations Manager
By: Customer Relations Manager
Oct 06, 2015
Hi Evelina,

We are really sorry to hear this. Please could you email [email protected] so we can look in to this.

Many thanks,

Melanie Smith
Customer Relations Manager

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Opening Hours
Address

haart
73 High Street
Burnham
Buckinghamshire
SL1 7JX
01628 605555

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 50% £430,000 £430,000
Lettings 0% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 1 0 0 1 0 1 5
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
TPOS Sales
Latest Properties

No Properties

“The sevices made by haart estates are good an......”

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May 05,2021
Minithumbup
Cynthia
By: 'Adesua Odidison'
May 05,2021
0 people found
this helpful
The sevices made by haart estates are good and problems are easily resolved. I had a problem with my meters and within a couple if minutes it was resolved by Cintia, with no issues....
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“I visited the branch last week, I was seen by ......”

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Nov 10,2016
Minithumbup
Ray
By: 'Annie'
Nov 10,2016
1 people found
this helpful
I visited the branch last week, I was seen by Ray Clark , he was friendly and professional and answered all questions making me feel very reassured....
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Was this helpful? Yes
By: Ross
Nov 11, 2016
View all comments (1)
Hi Annie, Thank you for your kind review of our Burnham branch. We're pleased to hear they delivered a quick and effective service. We will pass this feedback on. Regards Ross ...

“I had a very positive experience from Haart Burnham. They ......”

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Nov 09,2016
Minithumbup
Marta
By: 'Sophie'
Nov 09,2016
0 people found
this helpful
I had a very positive experience from Haart Burnham. They have been very helpful and processional in what is the most difficult process of all for my part. Buying a house is so stressful but they have made it easy. I cannot thank enough Marta ...
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Comment on agent fees
Very good
Was this helpful? Yes
By: Ross
Nov 11, 2016
View all comments (1)
Hi Sophie, Thank you for your kind review of our Burnham branch. We're pleased to hear they delivered a helpful and effective service. We will pass this feedback on. Regards Ross ...

“The worst property agency ever is Haart. Very unprofessional, we ......”

Share on :
Sep 23,2015
Minithumbdown
Andrew
By: 'Evelina'
Sep 23,2015
5 people found
this helpful
The worst property agency ever is Haart. Very unprofessional, we went to house viewings and they did not show up, our poor baby was with us. I called Haart Burnham and they liers said to keep waiting someone was coming ( the houses were 5 mins from ...
read full review
Was this helpful? Yes
By: Customer Relations Manager
Oct 07, 2015
View all comments (2)
We are now aware that the new Branch Manager John Lee has been in contact with you about this matter. We would like to clarify that Marion Smith has never been the branch manager at our Burnham office and had left employment at the time you sent the email to her. Many thanks, Melanie Smith Customer Relations Manager ...

“Worst experience ever!!!!! When I first called i spoke with ......”

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Aug 28,2014
Minithumbdown
By: 'Lucy'
Aug 28,2014
5 people found
this helpful
Worst experience ever!!!!! When I first called i spoke with someone called Ricky, who sounded very bored and from the sound of his voice he seemed like he could not be bothered i was told someone would get back to me regarding a viewing, no ...
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What agent could do to change your mind?
Displayed at least an average level of customer service.
Attached Filesnbsp;
Was this helpful? Yes
By: Customer Relations Manager
Aug 28, 2014
View all comments (1)
Hi Lucy, We're really sorry to hear about your experience and would like the opportunity to look in to this. Please can you email the details and property details to [email protected] so we can investigate. Customer service is important to us at haart and we are not happy to hear about the service you received. Many thanks, Melanie Smith, Customer Relations Manager. ...

“Haart have never taken issues to do with fixing problems ......”

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Mar 21,2013
Minithumbdown
By: 'A.S'
Mar 21,2013
10 people found
this helpful
Haart have never taken issues to do with fixing problems in the properties they rent out seriously, currently I have been without a working fridge/freezer for one week. They consistently say they will get somebody out "today" and it never happens, you just come ...
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What agent could do to change your mind?
They could have been useful when we had problems, instead they are evasive and unconcerned with individual problems.
Attached Filesnbsp;
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“Haart in Burnham found a buyer for my property however ......”

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Sep 22,2012
Minithumbdown
By: 'BD'
Sep 22,2012
8 people found
this helpful
Haart in Burnham found a buyer for my property however in the 4 months it was taking to go through they didn't keep me up to date with what was really going on behind the scenes. It turned out that after 4 months my buyers were no ...
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“As an investment buyer I viewed a property with Haart ......”

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Sep 05,2012
Minithumbdown
Andrew
By: 'lee'
Sep 05,2012
7 people found
this helpful
As an investment buyer I viewed a property with Haart back in June 2012 and put in an offer within a few days which was accepted by the vendor. The understanding I had from the estate agent was due to the vendor already missing out on ...
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“Dreadful experience with Haart Burnham. Kept us hanging on for ......”

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Jul 21,2010
Minithumbdown
By: 'JB'
Jul 21,2010
4 people found
this helpful
Dreadful experience with Haart Burnham. Kept us hanging on for a property to let right until 2 days before I completed on my property only for them to tell me the rental had fallen through. I knew the deal stank the first day we signed - ...
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By: steve
May 12, 2011
View all comments (9)
Well, it seems that there was a mistake on the bill. Accidentally overcharged by £24.00 for the part. Spoke to the guy who is supposed to be sorting it out and after I told him about it he claimed he had also spoken to him. (ok). Still no statement or explanation as to why the rent is being paid to us in bits and pieces. On another subject with them, they say debit card payments by the tenant take 4 days to reach their account so they ask them to pay 4 days before it is due. However they the ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by haart, Burnham SL1 7JX



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