Merrow, Guildford, GU1
4.6/5, 25 reviews
84% recommended
92% sales valuation accuracy
95% sales fee satisfaction

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“Exceptional, personalised service from both Tom and Sophie. Utterly professional, ......”

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Sep 21,2015
Minithumbup
By: 'MMumf'
Sep 21,2015
0 people found
this helpful
Exceptional, personalised service from both Tom and Sophie. Utterly professional, helpful and friendly throughout the process, they were especially wonderful when there were issues with the chain and helped move everything on. Cannot rate them highly enough, really appreciated their help, kindness and sincerity.
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Latest Reviews

View all Reviews 25
7th Oct 2024
reviewed by 'Eloy'
“I have recently gone through an extremely nervracking move, as anyone who has moved house will know about. And looking ......”
12th Dec 2022
reviewed by 'Erih Popli'
“Very bad handling of situation with the washing machine and fridge freezer ! Both haven’t been working since day one ......”
2nd Mar 2022
reviewed by 'Tudorita'
“Jade Turner...she's a great woman!Nice,polite,kind she is J 🙃...i would like to find this kind of ......”
1st Feb 2022
reviewed by 'Marcella'
“Excellent Customer Service.Jade Turner at the Guildford Branch was both professional and friendly throughout the whole process of moving. ......”
24th Sep 2021
reviewed by 'Agenilsa Rossi Serra'
“The worst service I had ever in my life. I had some problems in my oven in June/2021 but until ......”
27th Apr 2018
reviewed by 'JC'
“I was told at the start that the team would handle everything and it was their job to make the ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Gascoigne Pees
249 Epsom Road
Guildford
Surrey
GU1 2RE
01483 560478

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 95% £343,000 £765,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 3 12 0 7 1 0 0
Areas covered
  • GU1 2
  • GU4 7
  • GU23
  • GU22
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“So Helpful...”

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Oct 07,2024
Minithumbup
By: 'Eloy'
Oct 07,2024
1 people found
this helpful
I have recently gone through an extremely nervracking move, as anyone who has moved house will know about. And looking for a property to rent, just adds to the stress. But I can honestly say many thanks to Orla and her fantastic patience and efforts ...
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“Very bad handling of situation with the washi......”

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Dec 12,2022
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By: 'Erih Popli'
Dec 12,2022
0 people found
this helpful
Very bad handling of situation with the washing machine and fridge freezer ! Both haven’t been working since day one that we moved at the rented property and month and half done the line we still don’t have those working . Property manager Sarah is ...
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“Jade Turner...she's a great woman!Nice,polite......”

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Mar 02,2022
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Jade
By: 'Tudorita'
Mar 02,2022
0 people found
this helpful
Jade Turner...she's a great woman!Nice,polite,kind she is J 🙃...i would like to find this kind of people in every place where i have to go to can solve a big problem,something that really concern me..I found her really helpfull ...
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“Excellent Customer Service.Jade Turner at th......”

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Feb 01,2022
Minithumbup
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Jade
By: 'Marcella'
Feb 01,2022
0 people found
this helpful
Excellent Customer Service. Jade Turner at the Guildford Branch was both professional and friendly throughout the whole process of moving. Thanks to her the stress was minimised. 5 out of 5...
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“The worst service I had ever in my life. I ha......”

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Sep 24,2021
Minithumbdown
By: 'Agenilsa Rossi Serra'
Sep 24,2021
1 people found
this helpful
The worst service I had ever in my life. I had some problems in my oven in June/2021 but until now (September/2021) they irresponsible guys didn't nothing. Ridiculous...
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“Minimal stress promised and delivered...”

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Apr 27,2018
Minithumbup
By: 'JC'
Apr 27,2018
0 people found
this helpful
I was told at the start that the team would handle everything and it was their job to make the sale as stress free as possible and exactly that what they did. Friendly, pleasant and personable they delivered a professional and efficient service. Each member ...
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Comment on agent fees
Good fee and well worth it
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“Outstanding performance from the Gpees team in Guildford.We had ......”

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Sep 07,2017
Minithumbup
By: 'MarkLP'
Sep 07,2017
0 people found
this helpful
Outstanding performance from the Gpees team in Guildford. We had a pretty lengthy, drawn out and frustrating chain, and despite my persistent calling and pressure, the team were always supportive, always informative, always keeping me up to date on the status and the "leg work" ...
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Comment on agent fees
Reasonable... not Purple Bricks but not Hamptons either... And based on the work they did to get this over the line, I don't think it would have been possible in a Purple Bricks model.
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“Rachel has been brilliant all the way through our, at ......”

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Jul 27,2016
Minithumbup
By: 'Jo'
Jul 27,2016
0 people found
this helpful
Rachel has been brilliant all the way through our, at times, quite stressful sale! Nothing has been too much trouble and she is a pleasure to deal with - thoroughly professional while being really friendly and caring. The whole team at Merrow have been helpful ...
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Comment on agent fees
The fees are expensive but are in line with agents in this area.
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“We have recently purchased our property in Merrow through Gascoigne ......”

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Jun 27,2016
Minithumbup
By: 'S'
Jun 27,2016
0 people found
this helpful
We have recently purchased our property in Merrow through Gascoigne Pees. I must say , their valuation is very practical and makes sense. Prior viewing property with Gascoigne Pees, we had bitter experience with Burns and Webber. We felt, their valuation was over priced. Even though ...
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“Sophie was very professional from the very first time I ......”

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Apr 08,2016
Minithumbup
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S
By: 'Mark'
Apr 08,2016
0 people found
this helpful
Sophie was very professional from the very first time I met her and this perception didn't change on all the subsequent occasions. I found her to be very patient and helpful....
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“Excellent service from everyone at Merrow! Great communication throughout. Sophie ......”

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Mar 31,2016
Minithumbup
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S
By: 'Dawn'
Mar 31,2016
0 people found
this helpful
Excellent service from everyone at Merrow! Great communication throughout. Sophie worked so hard to make sure everything went as smoothly as possible....
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“Selling through Gascoigne and Pees in Merrow, made us realise ......”

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Mar 09,2016
Minithumbup
By: 'motorhomer17'
Mar 09,2016
0 people found
this helpful
Selling through Gascoigne and Pees in Merrow, made us realise where a good agent (like G-Pees) justifies its fees. Its pre-sales - where they keep a portfolio of potential buyers ready for when appropriate properties come to market, And post-sales - where there is a ...
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Comment on agent fees
Quite expensive. Percentage basis on a pricey property is quite a lot of money. However we did get good value in terms of pre-sales finding of prospective buyers and post-sales progress chasing
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“Sophie worked tirelessly to achieve a positive outcome. Her professional ......”

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Feb 19,2016
Minithumbup
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S
By: 'Hobbsy'
Feb 19,2016
0 people found
this helpful
Sophie worked tirelessly to achieve a positive outcome. Her professional approach to the clients viewings was much appreciated. Sophie kept me informed at all stages of the process....
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Comment on agent fees
As to be expected. Slightly cheaper than some other agents. It is a pity that the price is not reflected in the length of time time to sell the property.
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“Gascoigne Pees managed the whole process very well. In particular ......”

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Feb 02,2016
Minithumbup
By: 'AlastairC'
Feb 02,2016
0 people found
this helpful
Gascoigne Pees managed the whole process very well. In particular they kept us extremely well informed of prospective viewers and gave regular feedback from viewings. It is difficult to find fault with the staff at the branch. The only problem we had was with head ...
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Comment on agent fees
Very happy with a realistic 1% fee that reflected a relatively easy sale.
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“We received very professional service as a buyer. Sophie has ......”

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Jan 29,2016
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S
By: 'GH'
Jan 29,2016
0 people found
this helpful
We received very professional service as a buyer. Sophie has been very helpful throughout. Good communication, and we are impressed by the effort to meet our deadline....
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“A warm, friendly and efficient service from the whole team ......”

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Jan 29,2016
Minithumbup
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S
By: 'Mr'
Jan 29,2016
0 people found
this helpful
A warm, friendly and efficient service from the whole team at Merrow Branch. All our queries were dealt with professionally and questions answered promptly....
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Comment on agent fees
Agents fees were reasonable and competitive.
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“Very professional, dedicated and thoughtful agent.If it comes to ......”

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Jan 25,2016
Minithumbup
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By: 'Slava'
Jan 25,2016
0 people found
this helpful
Very professional, dedicated and thoughtful agent. If it comes to anything that has to be done, I was sure that Sophie is the last resource for the problem to be solved in an excellent manner....
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“Excellent experience of selling my Parents house. Staff were easy ......”

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Nov 06,2015
Minithumbup
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S
By: 'Geoff'
Nov 06,2015
0 people found
this helpful
Excellent experience of selling my Parents house. Staff were easy to deal with, kept me updated with developments and made the whole process much easier and less fraught....
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“Sophie was extremely helpful, answered all questions promptly and worked ......”

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Nov 06,2015
Minithumbup
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S
By: 'Josh'
Nov 06,2015
0 people found
this helpful
Sophie was extremely helpful, answered all questions promptly and worked very hard for us in helping us buy our first property....
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“I was very pleased with the service provided by Gascoigne ......”

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Nov 06,2015
Minithumbup
By: 'Jayne'
Nov 06,2015
0 people found
this helpful
I was very pleased with the service provided by Gascoigne Pees. We actually lost our first buyer at the time of exchange and within 4 days, we had a cash buyer. Previous to this we had between 15-17 viewings and were alway's kept updated....
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Comment on agent fees
The house was valued at ‚£389,950. We sold ‚£14,950 under this incurring extra Solicitor's fees due to first buyer not going ahead. This together with agent's fees made final settlement amount lower than originally anticipated.
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“We recently purchased a property with GPees and are very ......”

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Sep 29,2015
Minithumbup
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By: 'KF'
Sep 29,2015
0 people found
this helpful
We recently purchased a property with GPees and are very happy with the service. We had to schedule several appointments to bring in surveyors, builders, and all of this was accommodated for us. We would definitely use the Merrow branch of GPees in the future ...
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“From the outset we were most impressed.The valuation was ......”

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Sep 28,2015
Minithumbup
By: 'What'
Sep 28,2015
0 people found
this helpful
From the outset we were most impressed.The valuation was promptly done and as it transpired accurate. The offer was made on the second day it was on the market.It fell through after a few weeks on the day before exchange,but within another ...
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“Exceptional, personalised service from both Tom and Sophie. Utterly professional, ......”

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Sep 21,2015
Minithumbup
By: 'MMumf'
Sep 21,2015
0 people found
this helpful
Exceptional, personalised service from both Tom and Sophie. Utterly professional, helpful and friendly throughout the process, they were especially wonderful when there were issues with the chain and helped move everything on. Cannot rate them highly enough, really appreciated their help, kindness and sincerity....
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“Gascoignes in Merrow are brilliant/Awsome at selling houses - ......”

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Sep 18,2015
Minithumbup
By: 'Jolyon'
Sep 18,2015
0 people found
this helpful
Gascoignes in Merrow are brilliant/Awsome at selling houses - they are the best in the area - we had possibley 20 viewings in the first couple of days - got good price for the house - two of my neigbours have used them after we ...
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Comment on agent fees
they did their job
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“Rory was helpful both in locating the right investment property ......”

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Nov 21,2013
Minithumbup
By: 'Nina'
Nov 21,2013
1 people found
this helpful
Rory was helpful both in locating the right investment property and in helping push forward the exchange. Where there was confusions among the solicitors, Rory always helped progress matters in a smooth and friendly way. He knew his job and his role. I did not ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:08 PM 08/09/2015 by Tom Miles

Awards won by Gascoigne Pees, Guildford GU1 2RE



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