Beals Independent Sales and Letting Agents
Park Gate, SO31
3.3/5, 15 reviews
53% recommended
50% sales valuation accuracy
100% sales fee satisfaction

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“We viewed a property that needed cleaning and maintenance and ......”

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Sep 19,2015
Minithumbdown
By: 'JPW'
Sep 19,2015
6 people found
this helpful
We viewed a property that needed cleaning and maintenance and were assured that everything would be perfect for when we moved in including some specific details such as kitchen cabinet doors, carpet shampooing and repainting of an exterior door. We arrived ready to move in with a lorry load of furniture and discovered no cleaning had taken place, there was rubbish on the kitchen floor, cabinet doors missing and mould in the bathroom. We informed Beals immediately and were told that it was basically our fault because we knew the house would be turned round quickly. No urgency was put in to correcting any problems and we even received an email from a cleaning contractor suggesting that we were just looking for compensation!! Scalding hot water was never resolved either! The final nails in the coffin were being charged 30 quid when another agent asked for a reference and some made up 'check out charge' deducted from our deposit. I would never use or recommend this agency unless they could clearly demonstrate a strong commitment to client satisfaction rather then penny pinching and poor service.
What agent could do to change your mind?
Totally invented fees not based on any reality and far in excess of what we had paid with other agents
Attached Filesnbsp;
Comment on agent fees
Totally invented fees not based on any reality and far in excess of what we had paid with other agents
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Latest Reviews

View all Reviews 15
6th Nov 2019
reviewed by 'Kate'
“I had a really good experience with Beals. We bought the property and subsequently rented it out successfully and stress ......”
16th Aug 2019
reviewed by 'Christian'
“From the initial house viewing, through the reservation of the property to finally the moving in, Beals Park Gate has ......”
19th Sep 2015
reviewed by 'JPW'
“We viewed a property that needed cleaning and maintenance and were assured that everything would be perfect for when we ......”
12th Aug 2014
reviewed by 'HS'
“Both Laura and Russell were an absolute delight to work with. They managed every detail of our property to perfection. ......”
24th Jun 2014
reviewed by 'CK01'
“I really don't reccomend this esate agencey at all. Communications between the agency and tennants is very poor, the staff ......”
13th Jun 2014
reviewed by 'MJAFlat'
“They will take your money and never look back. Once they have it, they don't care. Beales are entirely useless ......”
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 05:00
  • Sunday: Closed
Address

Beals Independent Sales and Letting Agents
3-5 Middle Road
Park Gate
Hampshire
SO31 7GH
01489 574136, 01489 575715

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 100% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 7 5 0 1 0 0 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Park Gate, SO31

“I had a really good experience with Beals. We......”

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Nov 06,2019
Minithumbup
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Jack
By: 'Kate'
Nov 06,2019
0 people found
this helpful
I had a really good experience with Beals. We bought the property and subsequently rented it out successfully and stress free. I was kept up-to date with the progress and all my questions were answered....
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“No Hassle Rental...”

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Aug 16,2019
Minithumbup
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Jack
By: 'Christian'
Aug 16,2019
0 people found
this helpful
From the initial house viewing, through the reservation of the property to finally the moving in, Beals Park Gate has been a great company to work with! Easy to contact and fast to respond to requests and queries! In particular, Jack Clothier from this branch ...
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“We viewed a property that needed cleaning and maintenance and ......”

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Sep 19,2015
Minithumbdown
By: 'JPW'
Sep 19,2015
6 people found
this helpful
We viewed a property that needed cleaning and maintenance and were assured that everything would be perfect for when we moved in including some specific details such as kitchen cabinet doors, carpet shampooing and repainting of an exterior door. We arrived ready to move in ...
read full review
What agent could do to change your mind?
Totally invented fees not based on any reality and far in excess of what we had paid with other agents
Attached Filesnbsp;
Comment on agent fees
Totally invented fees not based on any reality and far in excess of what we had paid with other agents
Feature review Comments (0) Report abuse Print review
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“Both Laura and Russell were an absolute delight to work ......”

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Aug 12,2014
Minithumbup
By: 'HS'
Aug 12,2014
0 people found
this helpful
Both Laura and Russell were an absolute delight to work with. They managed every detail of our property to perfection. I can recommend Beals to you without any hesitation....
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“I really don't reccomend this esate agencey at all. Communications ......”

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Jun 24,2014
Minithumbdown
By: 'CK01'
Jun 24,2014
1 people found
this helpful
I really don't reccomend this esate agencey at all. Communications between the agency and tennants is very poor, the staff will seemingly say 'yes' to appease any issues, and then not follow up or actaully deal with the problems. I always come away from meetings ...
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“They will take your money and never look back. Once ......”

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Jun 13,2014
Minithumbdown
By: 'MJAFlat'
Jun 13,2014
1 people found
this helpful
They will take your money and never look back. Once they have it, they don't care. Beales are entirely useless at their job. They are an embarrassment of a company with no organisation. They were happy to leave my partner and I without heating during ...
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“We recently purchased a buy to let property. An excellent ......”

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Mar 14,2014
Minithumbup
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Russell
By: 'colinandmarion'
Mar 14,2014
0 people found
this helpful
We recently purchased a buy to let property. An excellent team, put together by manager Russell Webb, steered the purchase through and within 3 weeks of completion had installed a tenant. This was one of the most efficient operations we have ever seen. Thankyou. Colin and ...
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“They was very good to work with and the service ......”

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Jul 01,2013
Minithumbup
By: 'Miss'
Jul 01,2013
0 people found
this helpful
They was very good to work with and the service was excellent. We was kept informed at every step and would like to thank the for their work. I would recommend them to friends and family....
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“How do I begin with a review about Beals. It ......”

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May 23,2013
Minithumbdown
By: 'ANGRY'
May 23,2013
5 people found
this helpful
How do I begin with a review about Beals. It all started off well, they could not have been any more helpful. The charge a lot for their fees, and when I say a lot, that is what I mean! After the money has been ...
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What agent could do to change your mind?
Nothing. 2 Properties rented through them and bad experiences in both homes.
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“This is the first time I have ever rented and ......”

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Apr 16,2013
Minithumbdown
By: 'Disappointed'
Apr 16,2013
2 people found
this helpful
This is the first time I have ever rented and I have been very disappointed by service which i got from the Park Gate office. They appear to say and do the right thing but underneath it is not quiet as clear cut. They are ...
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“The staff at the Park Gate Branch are good and ......”

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Apr 02,2013
Minithumbdown
By: 'very'
Apr 02,2013
4 people found
this helpful
The staff at the Park Gate Branch are good and very polite.However i just can not believe after paying out £1890.00 and paying £78.00 every 6 mths to renew the tenancy,and £144 pounds for profesionally having the carpets and the oven cleaned which we were told to, ...
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What agent could do to change your mind?
as above
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“Our sale and purchase were both quite protracted, with several ......”

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Mar 21,2013
Minithumbup
By: 'P'
Mar 21,2013
1 people found
this helpful
Our sale and purchase were both quite protracted, with several transactions failing to complete. Steve never lost his enthusiam and negotiated advantageous selling and purchase prices on our behalf. In comparison with the agent we had used previously the effort and commitment demonstrated by Beals ...
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“Highly recommended, the service started with an enthusiastic valuation from ......”

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Mar 06,2013
Minithumbup
By: 'The'
Mar 06,2013
1 people found
this helpful
Highly recommended, the service started with an enthusiastic valuation from Russell which made us feel very positive, the communication was excellent and there was always someone that I could talk to if I rang into the office, within the first day we had two viewings ...
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“WOW thank you so much to Russell and Steve for ......”

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Oct 10,2012
Minithumbup
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Russell
By: 'Bwalker'
Oct 10,2012
2 people found
this helpful
WOW thank you so much to Russell and Steve for the amazing service. Not only have they sold my property where other agents have failed it exchanged and completed in 7 weeks. Thank you boys you're amazing...
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“I was dealt with by a certain Ben who proceeded ......”

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Oct 03,2011
Minithumbdown
By: 'Homeless'
Oct 03,2011
4 people found
this helpful
I was dealt with by a certain Ben who proceeded in making me lose not one, not two but three flats due to his incompetence. The first two by forgetting to reschedule a viewing which he'd cancelled for lack of staff, the third for not ...
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What agent could do to change your mind?
Rescheduled the booking which they'd cancelled, explained clearly their policy regarding holding properties and adjourned said policy.
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Beals Independent Sales and Letting Agents, Park Gate SO31 7GH



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