100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction
Sep 18,2015
Sep 18,2015
1
people found
this helpful
this helpful
This is a long story, i'll try to reduce it.
In the begining they were really helpful... Once i came in the property i notice outside the house a broken mirror a ironing table a bukect with a toaster a big carpet.. Well not the best view, the house inside: the carpet wasn't properly clean some wood pieces on the hall floor the blinds were disgusting with dust, but kitchen and shower were clean so (silly of me) i didn't complain.
Then i notice a black mould mark on the hall ceiling (it's the shower floor) when i gave back the inventory i told them about it even show a picture, and i told them the kitchen fan wasn't working. The lady told me to don't worry as they'll be doing an inspection in a month a little details will be sort it out... The inspectors came 2 months later and they did nothing ( i add another concern: one of the kitchen cupboard was separating from the wall and it was dangerous) and of course the black mark on the ceiling was much bigger and the ceiling was starting to show cracks as well, so after no response i started sending emails with my concerns, after another two months the contractor came look and said: this is going to be long and messy. Another 20 days of silence and i went to the agency to talk to them, the bos wasn't there, at this point i told them that i feel in danger in that house and if they are not going to fix it, i'm happy to leave early because i don't want troubles. so they promise to answer me back shortly as they did with more
In the begining they were really helpful... Once i came in the property i notice outside the house a broken mirror a ironing table a bukect with a toaster a big carpet.. Well not the best view, the house inside: the carpet wasn't properly clean some wood pieces on the hall floor the blinds were disgusting with dust, but kitchen and shower were clean so (silly of me) i didn't complain.
Then i notice a black mould mark on the hall ceiling (it's the shower floor) when i gave back the inventory i told them about it even show a picture, and i told them the kitchen fan wasn't working. The lady told me to don't worry as they'll be doing an inspection in a month a little details will be sort it out... The inspectors came 2 months later and they did nothing ( i add another concern: one of the kitchen cupboard was separating from the wall and it was dangerous) and of course the black mark on the ceiling was much bigger and the ceiling was starting to show cracks as well, so after no response i started sending emails with my concerns, after another two months the contractor came look and said: this is going to be long and messy. Another 20 days of silence and i went to the agency to talk to them, the bos wasn't there, at this point i told them that i feel in danger in that house and if they are not going to fix it, i'm happy to leave early because i don't want troubles. so they promise to answer me back shortly as they did with more
What agent could do to change your mind?
80‚£ on a cleaning fee (i shold have the house cleaned then or if i have to pay it then they can't have money from my deposit for a cleaning that it's not necessary)Attached Filesnbsp;
Comment on agent fees
80‚£ on a cleaning fee (i shold have the house cleaned then or if i have to pay it then they can't have money from my deposit for a cleaning that it's not necessary)
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Latest Reviews
12th Jun 2020
reviewed by 'Sharnie'
15th Dec 2017
reviewed by 'CJones'
18th Sep 2015
reviewed by 'Cris'
22nd Nov 2014
reviewed by 'Neil'
31st Jan 2013
reviewed by 'Caitlin'
Opening Hours
Address
Martin & Co
3-4 Keymer Road
Burgess Hill
West Sussex
RH15 0AD
01444 242059
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 75% | £575 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 12,2020
Jun 12,2020
0
people found
this helpful
this helpful
Just been dealing with Caroline and Jason at the burgess hill branch. With using estate agents before, martin and co have been amazing. Throughout the referencing, communication. Highly recommend company if your a landlord/tenant.
Thanks so much x...
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Jun 12, 2020
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(1)
Dear Sharnie,
Thankyou for the kind comments, it's always nice to receive positive feedback. ...
May 16,2018
May 16,2018
1
people found
this helpful
this helpful
Uncommuninactive, uninformative, no initiative, only reactive and felt discriminated against. I have dealt with them twice before and been disappointed both times....
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Dec 15,2017
Dec 15,2017
0
people found
this helpful
this helpful
I rented with Martin and co for 3 years. During that time I had constant problems, including the landlady just turning up because I hadn't been informed that she was coming round. Having used 4 previous letting agents and had no problems and always received my full ...
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Comment on agent fees
Like all the others - a lot for nothing
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Sep 18,2015
Sep 18,2015
1
people found
this helpful
this helpful
This is a long story, i'll try to reduce it.
In the begining they were really helpful... Once i came in the property i notice outside the house a broken mirror a ironing table a bukect with a toaster a big carpet.. Well not the ...
read full review
read full review
What agent could do to change your mind?
80‚£ on a cleaning fee (i shold have the house cleaned then or if i have to pay it then they can't have money from my deposit for a cleaning that it's not necessary)Attached Filesnbsp;
Comment on agent fees
80‚£ on a cleaning fee (i shold have the house cleaned then or if i have to pay it then they can't have money from my deposit for a cleaning that it's not necessary)
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Yes
Nov 22,2014
Nov 22,2014
0
people found
this helpful
this helpful
Thank you for the effort you put into the letting of my house. Your helpful response on the telephone and cheerfulness even when under pressure from other commitments was very much appreciated.
I will certainly recommend you to any further customers....
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Jan 31,2013
Jan 31,2013
10
people found
this helpful
this helpful
I rented with Martin and co for 3 years. During that time I had constant problems, including the landlady just turning up because I hadn't been informed that she was coming round. Having used 4 previous letting agents and had no problems and always received my full ...
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Feb 08, 2013
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(1)
the above review by caitlin is spot on,this agency is terrible for tennants,we were treated appalingly by them, sandra in the office was very rude and bob was very unhelpful.once they have their fee they are not interested.had to take landlord to court to get deposit back as they tried to with hold it for nothing. despicable agency, AVOID AT ALL COSTS. ...
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