“I moved my mother into a property on the first ......”
2 Star Review
Sep 16,2015
By:
'jm'
Sep 16,2015
Branch: Buckingham, 1 Market Square
Services: Property Management
Rent PCM: £650
Would you recommend?: Yes
Postcode: MK18
Branch: Buckingham, 1 Market Square
Property Management
Rent PCM: £650
Postcode: MK18
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I moved my mother into a property on the first floor, in July. The lift not working properly when she moved in. My mother is elderly, cannot rely on the stairs all the time, and so needs the lift to be available in case she cannot manage the stairs.
Well, its now the middle of september, and the lift has been chased up, and emailed. Promises that it will be fixed, etc. Its a simple maintenance issue. But to no avail.
The agents were very happy to accept all I had to do in the time they defined, but as soon as it comes to them actually doing something a little bit difficult, it does not happen. I am always chasing them about this.
I would suggest caution as to any property you may be interested in with this organisation. Assume that you need to be vigilant and record everything you do with them, and caution when using them as a lettings agent. The standard things they seem to be able to do, but something a bit more difficult, and they fall over. I recommend using them, just with caution.
Comment on agent fees
The only issue I had, was that the cleaning of the property, prior to moving in, was not done well. We had to spend a whole day cleaning the walls, floor, paint spatter, etc. To be fair, the property was classed as a student let, but the previous tenant had paid for a deep clean, and the deep clean never happened, and the agents pocketed the money.
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