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Carringtons Estate Agency
5-7 Kingston Hill
Kingston Upon Thames
Greater London
KT2 7PW
020 8549 3366
Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 94% | 100% | £245,000 | £1,075,000 |
Lettings | 96% | 95% | £830 | £2,950 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
29 | 2 | 33 | 7 | 16 | 0 | 12 | 0 | 3 | 2 |
At Carringtons we pride ourselves on exceptional customer service and satisfaction. I am very sorry that your experience did not match up to our usual professional standard.
All our negotiators are highly trained and aim to be equipped and able to answer every question potential tenants and landlords may have. Unfortunately this isn't always possible to do this without further research.
Carringtons staff are in contact with tenants and complete regular inspections when the landlord has engaged us to fully manage the property; however, if the check in inventory was not sent through at the start of the tenancy then I can only apologise - this is extremely unusual.
We contact tenants at least 70 days in advance of contract end to establish if the tenancy will be renewed or not. Should the tenant decide to vacate, then check out date will be agreed at this time. The tenant will then be contacted 10-14 days before the agreed date to agree an inspection time.
Again I would like to express my sincere apologies that your experience with us was not as expected.
With best wishes
Sam