95% sales valuation accuracy
96% sales fee satisfaction
Sep 09,2015
Sep 09,2015
0
people found
this helpful
this helpful
Ryan provided evidence that showed his agency was the best at selling the type of property we wished to sell in the area so convincing us to use Prospect. He was very active in marketing the property with his investors list securing a quick sale at the asking price. He is an enthusiastic and pleasant person to deal with. Job well done!!
Comment on agent fees
Fees of 1.75% were not the cheapest available to us but Ryan convinced us that his determination and the network of his agency would ensure a quicker sale at a good price - which proved to be the case.
Was this helpful?
Yes
Yes
Sep 15, 2015
Thank you for the five stars.
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
11th Sep 2024
reviewed by 'Debbie Birch'
9th Sep 2024
reviewed by 'No'
4th Apr 2024
reviewed by 'Teresa Gauton'
26th May 2023
reviewed by 'Kourosh'
6th Apr 2023
reviewed by 'Sarah'
21st Oct 2021
reviewed by 'Alan Reeves'
Opening Hours
Address
Prospect Estate Agency
12 -14 Broad Street
Wokingham
Berkshire
RG40 1AB
0118 979 7770
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 96% | £151,000 | £835,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 73 | 2 | 129 | 4 | 104 | 1 | 57 | 0 | 14 | 6 |
Areas covered
- RG41
- RG40
- RG2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Sep 11,2024
Sep 11,2024
0
people found
this helpful
this helpful
Would just like to thank nikki Gardner and prospect for arranging pest control to come out to my property that I rent to sort out my 3 wasp nests. This was done promptly with no hassle or stress thankyou again nikki...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 09,2024
Sep 09,2024
0
people found
this helpful
this helpful
We have had continuous problems
Nikki always does her best to solve problems quickly
Thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 04,2024
Apr 04,2024
0
people found
this helpful
this helpful
I've been in my rental property for about 4 years. I've been very impressed with Prospect right from the start from the initial setting up of the tenancy which was seamless, their quick turnaround with any issues that have arisen and quick responses to emails. All ...
read full review
read full review
Was this helpful?
Yes
Yes
May 26,2023
May 26,2023
0
people found
this helpful
this helpful
Great Support from beginning, precise, efficient, right to the point and really easy way to lease your property. I would recommend Matteo unreservedly....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 06,2023
Apr 06,2023
0
people found
this helpful
this helpful
I am a landlady with Prospect and would like to say hoe happy I am with Lauren
who recently dealt with an issue so well and achieved a very positive outcome. She is polite and helpful and is a pleasure to deal with....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 21,2021
Oct 21,2021
0
people found
this helpful
this helpful
We recently bought a house in Wokingham for our son. We had the very good fortune to have Prospect in Wokingham as the sellers Estate agent and more notably Keagan Impey as our main link. As one of the sales team Keagan could not have ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 29,2020
Oct 29,2020
1
people found
this helpful
this helpful
Sadly, my buyer has been very very slow with buying my property after I had put in an offer on a house, which was accepted, through Prospect. I informed Prospect at each stage what was happening (or not happening) & that I was having to put ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 11,2020
Jun 11,2020
1
people found
this helpful
this helpful
I rarely write reviews, but I have been so disappointed with the experience and lack of any accountability I feel duty bound to share.
We quickly agreed on a rental and price, said we didn't need it decorated but did need it fully empty and ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Mar 25,2018
Mar 25,2018
0
people found
this helpful
this helpful
A huge thank you to Ryan Whom went above and beyond, with the sale of our property when obstacles were thrown into the mix, in a very long chain. His positive attitude and support to us was impeccable, and again we can not thank him ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Mar 26, 2018
View all comments
(1)
Thanks for taking the time to review the outstanding service received by Ryan. ...
Nov 02,2017
Nov 02,2017
1
people found
this helpful
this helpful
An enthusiastic and helpful salesman. Assisted in getting us a tenant for our property. Kept me regularly updated and returned calls in a short time frame. A pleasure to deal with and will use again in the future....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05,2017
Oct 05,2017
0
people found
this helpful
this helpful
Tristan was friendly and approachable both on the phone when I initially enquired about the property and in person when I viewed the property. He was knowledgeable about the property and the local area and answered all of our questions satisfactorily. Tristan gave good advice ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 03,2017
Oct 03,2017
0
people found
this helpful
this helpful
Tristan was very helpful and welcoming. he helped us find a suitable property for us to move into, he called to check everything has gone okay....
read full review
read full review
Comment on agent fees
the agency fee's are very expensive,
Was this helpful?
Yes
Yes
Oct 01,2017
Oct 01,2017
0
people found
this helpful
this helpful
Tristan and the team at Prospect marketed the property well and a good tenant was secured quickly such that there was only a week between tenancies. We were well informed through out the process and the liaison between Tristan and our property manager at Prospect ...
read full review
read full review
Comment on agent fees
Agents fees are competitive and in-line with those of other agents
Was this helpful?
Yes
Yes
Oct 01,2017
Oct 01,2017
0
people found
this helpful
this helpful
House Let easy with good advise and help before decided to use Prospect with no commitment needed or pushed for a decision.
Great since! getting the few maintenance thing sorted. Good response time for any queries I have had coming back with answers without having ...
read full review
read full review
Comment on agent fees
Fees seemed fair. Very quickly found a tenant.
Was this helpful?
Yes
Yes
Sep 26,2017
Sep 26,2017
0
people found
this helpful
this helpful
Dealing with Tristan for our new rental was really easy. We were moving from another country and he was able to explain the process we would need to go through easily and confidently. He made what seemed like a complex process seem easy and achievable!...
read full review
read full review
Comment on agent fees
Agent's fee were fair. I don't think anybody really likes paying them but what we did need to pay seemed to be comparable to what other Agents were charging.
Was this helpful?
Yes
Yes
Sep 15,2017
Sep 15,2017
0
people found
this helpful
this helpful
Tristan was very attentive and returned calls in good time. Found out all answers to questions I had and made my first house move stress free...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 13,2017
Sep 13,2017
0
people found
this helpful
this helpful
Tristan was very conscientious during the search for a Tenant and kept me updated through out giving me feedback whenever there was a viewing.
I can say he got me the best deal possible and I will definitely come back to Prospect if there is ...
read full review
read full review
Comment on agent fees
Fee was fair.
Was this helpful?
Yes
Yes
Sep 01,2017
Sep 01,2017
0
people found
this helpful
this helpful
Tristan was professional, listened and was not a pushy salesman. he listened to our requirements and delivered a great property. Polite, prompt and returned calls....
read full review
read full review
Comment on agent fees
not ideal. quite expensive
Was this helpful?
Yes
Yes
Aug 22,2017
Aug 22,2017
0
people found
this helpful
this helpful
Tristan has been truly wonderful and it has been a pleasure dealing with him. He is Customer Orientated, listens well, is polite, friendly and delivers results. During the search of the tenant, he proactively and diplomatically dealt with the vacating tenants in arranging viewings, kept ...
read full review
read full review
Comment on agent fees
For a long term customer who has used Prospect for last 3 to 4 tenancies, I would expect a reduced fee. The fee structure per T&C is complicated and needs to be simplified. PS: This is Prospect specific and no reflection on Tristan.
Was this helpful?
Yes
Yes
Aug 17,2017
Aug 17,2017
1
people found
this helpful
this helpful
Very professional and personable agents who were very knowledgeable about the tenancy contract and they market. They could answer my questions and made me feel comfortable being first time landlady. They were Flexible regarding the way they contacted me (i.e. Via email or phone) ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 15,2017
Aug 15,2017
0
people found
this helpful
this helpful
Tristan was an outstanding help! After being told that our rented house was being sold and time was of the essence to find a new home for my family of 5, Tristan was the one who made that happen.
Dealing with roughly 5 different agencies, Tristan was ...
read full review
read full review
Comment on agent fees
Fees were standard - nothing to complain about
Was this helpful?
Yes
Yes
Aug 14,2017
Aug 14,2017
0
people found
this helpful
this helpful
I was looking for a flat to rent. I saw the advert online and decided to call Prospect. I spoke to Tristan and as the call progressed I knew that he was a person I could trust. He was very helpful and answered all my ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 13,2017
Aug 13,2017
0
people found
this helpful
this helpful
Great experience with Tristan - very helpful and attentive and was always available for me to ask any questions which he promptly answered! Thanks!...
read full review
read full review
Comment on agent fees
Fees are extremely expensive for the service - service was great but I'm not sure the best service is even worth a fee that high!
Was this helpful?
Yes
Yes
Aug 04,2017
Aug 04,2017
0
people found
this helpful
this helpful
Tristan has been helping us find our next property and done an amazing job doing so. Not only has he been professional he has also remained extremely friendly throughout the process, informing us on every step of the process.
Highly recommending Tristan to family and ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jul 25,2017
Jul 25,2017
0
people found
this helpful
this helpful
We were very happy with Tristan's assistance. He actually found our property for us, it was one of his suggestions that we wouldn't have seen otherwise....
read full review
read full review
Comment on agent fees
We found the fees a bit over, compared to other agencies.
Was this helpful?
Yes
Yes
Jul 24,2017
Jul 24,2017
0
people found
this helpful
this helpful
As a landlord of my Mum's property a new tenant was found for us and we were kept informed what was happening regarding views etc....
read full review
read full review
Comment on agent fees
okay
Was this helpful?
Yes
Yes
Jul 24,2017
Jul 24,2017
0
people found
this helpful
this helpful
Tristan has provided a good service level with regards to renting our property. He is clear with all communications & follows through on all points, bringing quick feedback. I would recommend Tristan & Prospect to others looking to rent a property....
read full review
read full review
Comment on agent fees
Fair
Was this helpful?
Yes
Yes
Jul 23,2017
Jul 23,2017
0
people found
this helpful
this helpful
Great aervice. Patient ans very understanding. We had many queries but all answered. Fees were very high compared to other the service frim Tristan was great...
read full review
read full review
Comment on agent fees
Agent fees are very high. I suppose are standard, paying £1500 on just feds really hit the pocket
Was this helpful?
Yes
Yes
Jul 22,2017
Jul 22,2017
1
people found
this helpful
this helpful
The service I received from Prospect Estate Agency was great, they were friendly and professional throughout. They were accommodating and explained everything very well during the process of letting a property through them. I would happily use them again in the future and recommend them ...
read full review
read full review
Comment on agent fees
Fees in keeping with our companies.
Was this helpful?
Yes
Yes
Jul 22,2017
Jul 22,2017
0
people found
this helpful
this helpful
Tristan was professional, accommodating and really helpful. He showed us around the property and was available to answer all questions.
Furthermore, after our third visit to the property, he helped us through the procedure and was available for any issues that had popped up.
Highly ...
read full review
read full review
Comment on agent fees
Agent's fees are higher than expected and encountered in London but I don't know if that is indicative of the general Thames Valley area.
Was this helpful?
Yes
Yes
Ryan
(76)
Harry
(74)
Ellen
(42)
Jo
(27)
Matt
(22)
Hannah
(17)
Lloyd
(10)
Roberto
(10)
Katie
(0)
Daniel
(0)
Fenella
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:10 AM 14/01/2016 by allAgents
