50% sales valuation accuracy
25% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Sep 04,2015
Sep 04,2015
13
people found
this helpful
this helpful
My brother and I had to sell our Mother's house in a hurry to pay for nursing home fees. She's 91, registered blind with dementia.
We were pleased with Cassidy and Tate's professional photography, the attractive looking folder, the advertising and the accompanied viewings.
We were advised by Cassidy and Tate to reduce the price of the house from £495000 to £480,000 for a quick sale. We were told the buyer was not in a chain.
Unknown to us, the sale of buyer's property had fallen through and he needed to arrange a new buy- to-let-mortgage.
It took six and a half months instead of the average three months.
We've had to to take out personal loans to cover the cost of our Mum's nursing home care.
We think our Mum could have lost thousands of pounds by taking such a low offer, by the delay and not putting the house back on the market sooner for a higher price. She's also lost interest (however low) on the proceeds of the house and missed the chance to put some of the money in Pensioner's Bonds.
I asked Cassidy and Tate to reduce their commission as a gesture of goodwill to reflect the financial loss to our Mum. They threatened us with court proceedings if we didn't pay within five days.
As my brother is very ill, we don't want the stress of an Ombudsman enquiry and we don't feel we can risk any more of our Mum's money on a court case.
Therefore we no choice but to pay their full fee of 1% on behalf of our poor little Mum.
We were pleased with Cassidy and Tate's professional photography, the attractive looking folder, the advertising and the accompanied viewings.
We were advised by Cassidy and Tate to reduce the price of the house from £495000 to £480,000 for a quick sale. We were told the buyer was not in a chain.
Unknown to us, the sale of buyer's property had fallen through and he needed to arrange a new buy- to-let-mortgage.
It took six and a half months instead of the average three months.
We've had to to take out personal loans to cover the cost of our Mum's nursing home care.
We think our Mum could have lost thousands of pounds by taking such a low offer, by the delay and not putting the house back on the market sooner for a higher price. She's also lost interest (however low) on the proceeds of the house and missed the chance to put some of the money in Pensioner's Bonds.
I asked Cassidy and Tate to reduce their commission as a gesture of goodwill to reflect the financial loss to our Mum. They threatened us with court proceedings if we didn't pay within five days.
As my brother is very ill, we don't want the stress of an Ombudsman enquiry and we don't feel we can risk any more of our Mum's money on a court case.
Therefore we no choice but to pay their full fee of 1% on behalf of our poor little Mum.
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Latest Reviews
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19th Apr 2023
reviewed by 'Anthony'
17th May 2021
reviewed by 'DisgruntledSeller'
4th Sep 2015
reviewed by 'Mrs'
Opening Hours
Address
Cassidy and Tate
59 The Quadrant
St Albans
Hertfordshire
AL4 9RD
01727 832383
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 25% | £480,000 | £850,000 |
| Lettings | 0% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 2 | 3 | 0 | 0 | 0 | 0 |
Areas covered
- AL4
- AL1
- AL3
- AL2
- AL5
- AL6
- AL10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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May 09,2023
May 09,2023
0
people found
this helpful
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We were really worried that we would have to sign with several agents but pleased to say that Cassidy & Tate were on the ball, really front foot helping us to sell our property....
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May 05,2023
May 05,2023
2
people found
this helpful
this helpful
Very professional - really impressed. We dealt with Mr Stuart Cassidy. From start to finish we were kept informed and highly recommend...
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May 05,2023
May 05,2023
2
people found
this helpful
this helpful
I actually enjoyed working with these guys they were informative and realistic about my options, very honest approach which I have to say was very refreshing.
Mr Cassidy was clear and concise and managed our expectations....
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Apr 19,2023
Apr 19,2023
2
people found
this helpful
this helpful
Have owned and sold a lot of houses in my lifetime and used the services of several agents, Cassidy & Tate - St Albans are by far the most professional, never over promised, always kept me informed and more importantly sold our house. Excellent team....
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May 17,2021
May 17,2021
0
people found
this helpful
this helpful
Terrible company, strongly recommend avoiding.
Business model on sell side is simple - over promise and under deliver. They sell you a dream with an inflated valuation. Ever wonder why it looks like they have so much of the market? Thats because lots of houses ...
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May 18, 2021
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(1)
Thank you for your kind feedback. This is not the first time you have left a message on a property review page about Cassidy & Tate and our manager Graham Coton, in fact I believe this is the third review now over the last few months regarding Graham. Once again we are aware who you are and I'm sorry you feel unsatisfied over our service. 99% of our properties are fully marketed however as we couldn't gain access into yours the marketing was not as good as we would like. We can advise on price h ...
Sep 04,2015
Sep 04,2015
13
people found
this helpful
this helpful
My brother and I had to sell our Mother's house in a hurry to pay for nursing home fees. She's 91, registered blind with dementia.
We were pleased with Cassidy and Tate's professional photography, the attractive looking folder, the advertising and the accompanied viewings.
We were ...
read full review
read full review
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Yes
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Vendor Fees
1%Landlord Fees
10%Tenant Fees
No fees set. Last updated at 21/05/2024, 12:30 PM by Stuart CassidyComplaints Procedure
No procedure set.
Last updated at 11:30 AM 21/05/2024 by Stuart Cassidy
