96% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Sep 02,2015
Sep 02,2015
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Dealing with Prestige Reality was a total pleasure. I rented my current flat from them for 6 years then eventually purchased it.
When renting the property nothing was too much trouble and any issue that occurred was resolved quickly and professionally with excellent communication.
As I was a first time buyer there was a lot of things I didn't know and they were amazingly helpful throughout the whole experience. Sandra and Tina's communication skills were truly excellent. Also there recommended solicitor was professional and helpful from beginning to end.
A big thank you to all of them, an should I need to buy, sell or rent in the future I will 100% use Prestige Reality.
When renting the property nothing was too much trouble and any issue that occurred was resolved quickly and professionally with excellent communication.
As I was a first time buyer there was a lot of things I didn't know and they were amazingly helpful throughout the whole experience. Sandra and Tina's communication skills were truly excellent. Also there recommended solicitor was professional and helpful from beginning to end.
A big thank you to all of them, an should I need to buy, sell or rent in the future I will 100% use Prestige Reality.
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Latest Reviews
31st Oct 2024
reviewed by 'Yan'
10th Oct 2024
reviewed by 'Rosanna'
7th Oct 2024
reviewed by 'Ross'
21st Sep 2024
reviewed by 'Patricia Niroumand'
2nd Aug 2024
reviewed by 'Patrick'
Opening Hours
Address
Castor Bay Property
Regal House, 70 London Road
Twickenham
Middlesex
TW1 3QS
020 8892 5656
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 97% | £135,000 | £4,450,000 |
| Lettings | 100% | 99% | £650 | £3,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 22 | 1 | 37 | 0 | 54 | 2 | 21 | 0 | 5 | 2 |
Areas covered
- TW1
- KT1
- KT9
- TW2
- TW2
- KT2
- KT8
- TW11
- W4
- TW12
- TW17
- TW18
- TW9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 14,2024
Nov 14,2024
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We had a brilliant experience with Castor Bay. Sandra was wonderful! I thought the company's philosophy and strategy around marketing the house was great and we very quickly got an offer we were happy with. We would absolutely use them again....
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Oct 31,2024
Oct 31,2024
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I've been renting from Castor Bay Property for over two years. Throughout my tenancy, Tina and Diana were my main points of contacts for me. Dealing with Castor Bay Property, and the two of them has always been seamless. Very friendly, efficient and always willing ...
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Oct 10,2024
Oct 10,2024
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Sandra and Rick Tooley were an honest and honourable couple, which is a rare find in the world of estate agents. Even though they were principally representing the seller’s interests, They were very supportive to us throughout the sale and were persistent in following ...
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Oct 07,2024
Oct 07,2024
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Working with the Castor Bay team was effortless always there to advise and to help wherever needed. Sandra, Rick and the team were great. Would definitely use again if selling a property....
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Sep 21,2024
Sep 21,2024
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I have been an extremely happy renter through Castor Bay for over 10 years,
Everyone on the team have without exception been extremely attentive in all matters, and Tina in particular. I have been very fortunate with all the excellent service and helpful advice. Thank you....
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Sep 23, 2024
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Thank you very much for your kind words! The last 10 years have been a real pleasure managing your tenancy and look forward to continuing to assist you going forward. ...
Aug 02,2024
Aug 02,2024
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We have rented through Castor Bay for 4 years and we cannot speak any higher of the service we have received. Whenever there has been a problem, it has been swiftly and satisfactorily resolved. Our biggest thanks go to Tina, who has always been at the ...
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Sep 23, 2024
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Thank you so much for your kind review! We're delighted to hear that you've had such a positive experience over the past 4 years. Tina and the entire team are always happy to help, and it's wonderful to know we've been able to assist you. We hope to have the opportunity of working with you again in the future! ...
Jul 30,2024
Jul 30,2024
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It was a short let and the house was great, we had a really good experience. Without a doubt the highlight of the past year was all the help and support that Tina showed anytime was needed. Truly appreciate all the support, she was always ...
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Sep 23, 2024
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Thank you so much for your kind words! We're thrilled to hear you had a great experience with Castor Bay Agency. Tina and I are so happy to know our efforts made a positive impact. It was a pleasure working with you, and we're always here if you need anything in the future! ...
Jul 29,2024
Jul 29,2024
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The house was great, we had a good experience, but the highlight of all this process was Tina's help and support throughout the last year, she was always super helpful and quick to solve any issues. I truly appreciate it, couldn't make with without her. ...
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Jul 08,2024
Jul 08,2024
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Amazing property, helpful agents and absolutely lovely landlords who privately managed the property. We spent a great five years there :)...
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Jun 24,2024
Jun 24,2024
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I have had an excellent experience with Castor Bay. Tina has been extremely helpful throughout my process of finding my new home. Tina has gone over and beyond to assist with all of my queries and has kept great communication. Thank you so much!...
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Jun 20,2024
Jun 20,2024
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My partner and I are starting a family and were looking for a place to move to locally on very short notice with a tight budget.
We had a very difficult time organising references as third party company used required a lot of information and ...
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Apr 17,2024
Apr 17,2024
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My experience with Castor Bay has been great, smooth and eventful as I have just exchanged contract for a house agents by a wonderful team especially Sandra who was pivotal in the process. Communication lines are always with the team and quick to respond...
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Sep 23, 2024
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Thank you for your wonderful review! We're thrilled to hear that your experience with Castor Bay has been smooth and positive. Sandra and the team are dedicated to providing great service, and we're glad their efforts made a difference in your home-buying journey. We're always here if you need anything in the future! We hope you are settled into your new home. ...
Mar 09,2024
Mar 09,2024
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As a satisfied customer of Castor Bay Property, I can confidently say that their services exceeded my expectations. Ms. Sandra, in particular, went above and beyond to ensure that my needs were met. Her friendly demeanor and helpful attitude made the entire process smooth and ...
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Sep 23, 2024
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Thank you so much for your kind words and for sharing your experience! We're delighted to hear that our services exceeded your expectations, and that Sandra made the process smooth and enjoyable. Your recommendation means the world to us, and we're grateful for the trust you've placed in Castor Bay Property. If you ever need anything in the future, we’re always here to help! ...
Feb 06,2024
Feb 06,2024
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Our gratitude towards Tina and the entire Castor Bay team is immeasurable. As a newcomer to renting in the UK, I found their team to be exceptionally attentive to our needs and inquiries from day one. The team consistently responded to our inquiries with patience ...
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Jan 26,2024
Jan 26,2024
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Choosing Sandra and Castor Bay to help us sell our house was the best decision we made in this whole process. We told Sandra that getting our house sold quickly was our top priority and she went above and beyond to make it happen. Within ...
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Jan 23,2024
Jan 23,2024
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Sandra at Castor Bay Property did an incredible job with selling my property in Hampton. I live a 3-hour drive away and she went above and beyond with managing all the viewings for me, and dealing with things like replacing the garage door lock for ...
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Jan 18,2024
Jan 18,2024
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Castor Bay were superb throughout the whole process. Sandra's friendly, open and honest approach was a breath of fresh air. I would not hesitate to recommend Castor Bay to family and friends....
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Jan 04,2024
Jan 04,2024
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We cannot thank Dan enough. It was a long process, not his fault and he sure saved our bacon a few times. Thank you a thousand times....
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Nov 08,2023
Nov 08,2023
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It was my first experience, in renting in the UK, and from day 1, Castor Bay staff member were listening to my needs and any queries I could have. Over 6 years, I never had any issues dealing with day to day use of the property, and ...
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Sep 05,2023
Sep 05,2023
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Sandra and her family were such a fabulous support during the buying and selling of our home. Their general approach to and invaluable experience was very much needed and gratefully used.
They will soon be giving Estate Agents a good name!!...
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Aug 03,2023
Aug 03,2023
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Castor Bay have provided a really excellent service for me over the last few years looking after our rental properties in west London.
The team are always available and quick to respond to any issues that arise as well as planning for ongoing compliance so ...
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Jul 27,2023
Jul 27,2023
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We had met Sandra and Rick when they sold our neighbour's house and had known instantly that we wanted to work with them both when it came to selling our own house. Our neighbours had been incredibly positive about their experience with Rick and Sandra, ...
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Jul 27, 2023
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Dear Nicola,
Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience working with us. Your trust and recommendation mean a lot to us. It's been a pleasure working with you both and I do hope we get more opportunities in the future to work together. From all the team we wish you both all the very best with you move abroad. ...
Jul 26,2023
Jul 26,2023
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We were very pleased with the service that Castor Bay gave when selling our property. Sandra was an attentive and much needed liaison between all the parties. She kept the Solicitors on their toes!...
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Jul 27, 2023
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Dear Sian,
Thank you so much for your kind review! We are delighted to hear that you were pleased with the service provided by Castor Bay during the sale of your property. Sandra is truly skilled at being an attentive liaison between all the parties involved, ensuring a smooth and successful transaction.
We very much enjoyed working with you over the years, during both the letting and sale of your property.
Please don't hesitate to reach out if we can assist you again in the future.
...
Jul 25,2023
Jul 25,2023
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We just wanted to thank you for all your efforts in selling our property. We really appreciated the support you provided throughout the whole process. It was great to have someone to deal with directly on every aspect of the sale including all the viewings, ...
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Jul 27, 2023
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Dear Mark and Anne,
Thank you so much for taking the time to leave us such a heartfelt and positive review.
We're delighted to hear that you felt supported throughout the entire process. Providing exceptional customer service and being a reliable point of contact for our clients is something we take great pride in.
Your trust in our expertise and years of experience means a lot to us. We always strive to provide the best advice and guidance to our clients, and we're glad to hear that ...
Jun 28,2023
Jun 28,2023
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Castor bay is one of the best agencies. We were living in a apartment that they managed and we were very happy. I totally recommend to whoever is searching for a place....
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Jul 27, 2023
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Dear Efi,
Thank you so much for your wonderful review of Castor Bay! We are thrilled to hear that you had a positive experience while living in the apartment that we managed.
Your recommendation means the world to us, and we truly appreciate your kind words. If you or anyone you know is searching for a place in the future, please don't hesitate to reach out. We'll be more than happy to assist.
All the best for now,
Diana ...
Jun 21,2023
Jun 21,2023
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Sandra Tooley’s energy and enthusiasm made things move for my Sale. After a few weeks of Open houses we narrowed it down two 4 positive buyers from them we selected a purchaser who proved very satisfactory and the sale proceeded very smoothly and quickly from ...
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Jun 21, 2023
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Thank you for your wonderful review! Your kind words about my energy and enthusiasm are truly appreciated. I'm thrilled that we were able to narrow down to positive buyers and find a satisfactory purchaser for your sale. It was a pleasure working with you, and If you ever need assistance in the future, feel free to reach out - Thanks, Sandra ...
Jun 20,2023
Jun 20,2023
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Sandra and her team took over selling our home after we were unsuccessful from our previous estate agent. Their approach to selling and experience helped us receive multiple offers and a successful sale....
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Jun 21, 2023
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Hi Jason, thank you so much for taking the time to share your wonderful review. We are thrilled to hear about your positive experience working with Sandra and our team to sell your home.
It was a pleasure working with you, and we hope to catch up with you in the near future.
All the best for now,
Diana, Sandra & Rick ...
May 13,2023
May 13,2023
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Dan & Castor Bay provided excellent service for the sale of our property. Dan took care of all the relevant specific needs and assisted us through the whole process right to the end of exchange and completion of our property. I highly recommend Dan if you ...
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Jul 27, 2023
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Dear Ian,
Thank you so much for your kind words and for taking the time to share your positive experience with Dan and Castor Bay. We are delighted to hear that you had an excellent service during the sale of your property.
Dan's dedication to meeting all your specific needs and providing support throughout the entire process is something we take great pride in. It's fantastic to know that he assisted you right up to the successful exchange and completion of your property sale.
Your re ...
Mar 30,2023
Mar 30,2023
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Dan To sold my flat when we needed to move on to the next chapter of our lives. We told him what we needed to get out of the property to make it viable to move into a larger home to start a family. He ...
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Feb 08,2023
Feb 08,2023
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I have lived in a property managed by Castor Bay and their services have been outstanding. Tina was our point of contact and from the very beginning she was always super responsive, very helpful, fair and professional with us. We had a few issues in ...
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Sandra
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Diana
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Tina
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Rick
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Gary
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Dan
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Elaine
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Last updated at 3:02 PM 31/10/2017 by allAgents
Best Letting Agent in Twickenham 
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