Dulwich, London, SE22
3.9/5, 26 reviews
73% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
87% lettings fee satisfaction

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“They are very very unprofessional, not trust Worthing, the management ......”

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Sep 01,2015
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By: 'Kola'
Sep 01,2015
7 people found
this helpful
They are very very unprofessional, not trust Worthing, the management is just very awful. They are only after their charges which they take upfront. and no matter how careful you are with them you will always get into trouble.
Anything a tenant broke in your property, be it an electric cooker (ceramic top) you will end up buying another one because they are only after giving you a quote not even thinking for a minute if it was a misusage or fault of the tenants.
I had a few bad and very very disgusting experiences with them that I had to finally leave and another agent is now managing my property.
I just blame my self for staying with them after each problem, I thought they would learn from their mistakes but nothing of such. (Each time is worse).
They are in fact a complete Rubbish so I advise others to stay away from them.
What agent could do to change your mind?
Would have to respect and protect both tenants and landlords interests. Have to learn a strategy to be fair and reasonable when dealing with public. All the breakages caused by the tenants, their costs just automatically go to the landlords to cover. (That's their own management)!.
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By: Winkworth Dulwich
Oct 22, 2015
Thank you for your feedback. We take all complaints seriously and would invite you to contact our office to discuss in further detail. With regards to damages at a property all landlords and tenants are given the option to have their case adjudicated independently by the TDS if an agreement between all parties cannot be reached.

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Latest Reviews

View all Reviews 26
19th Jun 2024
reviewed by 'Linda'
“Brilliant Nicola Keane. East Dulwich BranchI wanted to take a moment to express my sincere gratitude to Nicola for her ......”
17th Jun 2024
reviewed by 'Lidia'
“Brilliant Nicola Keane. East Dulwich BranchI wanted to take a moment to express my sincere gratitude to Nicola for her ......”
29th Oct 2022
reviewed by 'Padraic Scanlon'
“I live in the Rep of Ireland and earlier this year employed the services of Winkworth East Dulwich to sell ......”
21st Dec 2021
reviewed by 'Sophia'
“Unfortunately I have had a bad experience as a tenant for nearly 3 years. There is a terrible case of toxic ......”
20th Dec 2021
reviewed by 'BA'
“I had an extremely stressful experience with Winkworth as a tenant living in a property being managed for sale by ......”
2nd Jun 2020
reviewed by 'Kay'
“As a landlord, and following immensely challenging times during the recent weeks, months, the team at winkworth have coped admirably, ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 20:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:30 - 17:00
  • Sunday: Closed
Address

Winkworth
97 Lordship Lane
Dulwich,London
Greater London
SE22 8HU
020 8299 2722

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £300,000 £825,000
Lettings 100% 87% £1,200 £2,375
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 2 2 2 6 0 1 0 3 3
Areas covered
Services offered
  • Sales
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Brilliant Nicola Keane. East Dulwich BranchI......”

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Jun 19,2024
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Nicole
By: 'Linda'
Jun 19,2024
0 people found
this helpful
Brilliant Nicola Keane. East Dulwich Branch I wanted to take a moment to express my sincere gratitude to Nicola for her invaluable assistance throughout the entire process of selling our property. Your role as the Agent/intermediary and your dedication to coordinating between the solicitors, ...
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“Brilliant Nicola Keane. East Dulwich BranchI......”

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Jun 17,2024
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Natasha
By: 'Lidia'
Jun 17,2024
0 people found
this helpful
Brilliant Nicola Keane. East Dulwich Branch I wanted to take a moment to express my sincere gratitude to Nicola for her invaluable assistance throughout the entire process of selling our property. Your role as the Agent/intermediary and your dedication to coordinating between the solicitors, ...
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“I live in the Rep of Ireland and earlier this......”

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Oct 29,2022
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By: 'Padraic Scanlon'
Oct 29,2022
0 people found
this helpful
I live in the Rep of Ireland and earlier this year employed the services of Winkworth East Dulwich to sell a flat property for me which they duly did. I can honestly say that I found them to be efficient and professional. I was always ...
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“Toxic black mould not dealt with...”

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Dec 21,2021
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By: 'Sophia'
Dec 21,2021
1 people found
this helpful
Unfortunately I have had a bad experience as a tenant for nearly 3 years. There is a terrible case of toxic black mould in the property which has impacted my health and my children’s health. They have been reluctant to do anything about it- giving ...
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“I had an extremely stressful experience with Winkworth as a ......”

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Dec 20,2021
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By: 'BA'
Dec 20,2021
1 people found
this helpful
I had an extremely stressful experience with Winkworth as a tenant living in a property being managed for sale by Winkworth East Dulwich over the course of 4+ months. At a base level, I feel they are very disorganised and optimise for viewers at the inconvenience ...
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“As a landlord, and following immensely challe......”

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Jun 02,2020
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Sami
By: 'Kay'
Jun 02,2020
0 people found
this helpful
As a landlord, and following immensely challenging times during the recent weeks, months, the team at winkworth have coped admirably, especially Sami and Kelly... right when new tenants were due to move in, and with work scheduled on the house following the previous tenants moving ...
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“Letting are fantastic!...”

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Jun 01,2018
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Abigail
By: 'Fiona'
Jun 01,2018
0 people found
this helpful
I've used Winkworths for around 5 years now and they have always been helpful, patient and given great advice. Abigail has been particularly helpful, explaining contract details, and providing really sound advice. I would highly recommend them!...
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Comment on agent fees
Good
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“We have had problems with agents in the past trying ......”

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Nov 23,2015
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By: 'Shiley007'
Nov 23,2015
0 people found
this helpful
We have had problems with agents in the past trying to make as much fees as possible with repair etc. These guys are really good, sensible down to earth and very easy to work with. We are currently overseas and would highly recommend them as ...
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“I'm not sure that messages were always passed to the ......”

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Oct 30,2015
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Wendy
By: 'Anon'
Oct 30,2015
0 people found
this helpful
I'm not sure that messages were always passed to the Landlord as quickly as they could have been, although as the landlord was based in the USA this could well have been the cause of some delays. Having said that Wendy was excellent and particularly ...
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“I have rented the last three properties through Winkworths in ......”

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Oct 29,2015
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By: 'Ross'
Oct 29,2015
0 people found
this helpful
I have rented the last three properties through Winkworths in Dulwich and have alway found them extremely professional, courteous and willing to go that extra mile....
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“We've had our property Managed by Winkworths (Lordship Lane, East ......”

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Oct 27,2015
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Samantha
By: 'Happy'
Oct 27,2015
0 people found
this helpful
We've had our property Managed by Winkworths (Lordship Lane, East Dulwich branch) since 2013 as we had no close family the area. It can be a concern being so far away from your property and I can not recommend the Management team of this office highly ...
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“Sam,Wendy and all the girls have been very helpful ......”

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Oct 24,2015
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Samantha
By: 'Lynne'
Oct 24,2015
0 people found
this helpful
Sam,Wendy and all the girls have been very helpful at winkworths. They have helped finding good tenants,sorted out two girls sharing not getting on, my first tenants did not pay the rent on time, on more than one ocation not a problem for ...
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Comment on agent fees
The fees have been very good kept at 10% fully managed for a few years.
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“Ramona was efficient and helpful when we were on holiday ......”

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Oct 23,2015
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Ramona
By: 'Emma'
Oct 23,2015
1 people found
this helpful
Ramona was efficient and helpful when we were on holiday abroad and our property which we rent out and Winkworth manage was damaged by the police....
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“I am an overseas landlady and rent out my property ......”

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Oct 23,2015
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Ramona
By: 'Landlady'
Oct 23,2015
0 people found
this helpful
I am an overseas landlady and rent out my property through Winkworth. Ramona has been my main point of contact and has always managed all issues regarding the property promptly, efficiently and professionally. This obviously not only means my property is maintained appropriately but that ...
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“Winkworths provide an excellent management service, they notify me in ......”

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Oct 22,2015
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Samantha
By: 'Mike'
Oct 22,2015
0 people found
this helpful
Winkworths provide an excellent management service, they notify me in a timely manner about any new regulations that affect Landlords, and make sure that I am compliant. They manage tenancy changes seamlessly and efficiently. I have no hesitation whatsoever in recommending their full management service....
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Comment on agent fees
Their fees are fair and transparent/
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“I have several rental properties with Winkworth in East Dulwich ......”

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Oct 22,2015
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Samantha
By: 'Peter'
Oct 22,2015
0 people found
this helpful
I have several rental properties with Winkworth in East Dulwich and have never had any problems using them. Their tenant vetting procedure is second to none which is why i have never had any problems in that dept. Everything runs smoothly and efficiently and they ...
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“I have no hesitation in recommending Winkworth as Managing Agents. ......”

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Oct 22,2015
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Ramona
By: 'GLG'
Oct 22,2015
0 people found
this helpful
I have no hesitation in recommending Winkworth as Managing Agents. They are attentive and responsive and flexible regarding instructions as to which contractors to use. They have provided quotes for repairs when requested and have happily used ones chosen by me instead when quotes seemed ...
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“I have been dealing with Winkworth for 15 years now and ......”

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Oct 22,2015
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Samantha
By: 'Noreen'
Oct 22,2015
0 people found
this helpful
I have been dealing with Winkworth for 15 years now and am extremely happy with the service I've received from them. Sam is always polite and very prompt to respond to any issue that comes up. Dealing with issues of condensation to the nth degree, when ...
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“They are very very unprofessional, not trust Worthing, the management ......”

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Sep 01,2015
Minithumbdown
By: 'Kola'
Sep 01,2015
7 people found
this helpful
They are very very unprofessional, not trust Worthing, the management is just very awful. They are only after their charges which they take upfront. and no matter how careful you are with them you will always get into trouble. Anything a tenant broke in your ...
read full review
What agent could do to change your mind?
Would have to respect and protect both tenants and landlords interests. Have to learn a strategy to be fair and reasonable when dealing with public. All the breakages caused by the tenants, their costs just automatically go to the landlords to cover. (That's their own management)!.
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Winkworth Dulwich
Oct 22, 2015
View all comments (1)
Thank you for your feedback. We take all complaints seriously and would invite you to contact our office to discuss in further detail. With regards to damages at a property all landlords and tenants are given the option to have their case adjudicated independently by the TDS if an agreement between all parties cannot be reached. ...

“As for most we found the process of buying our ......”

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Mar 10,2015
Minithumbup
By: 'Doug'
Mar 10,2015
0 people found
this helpful
As for most we found the process of buying our first property very stressful. It took us around a year to find a place with the housing market getting hotter the whole time. Increasing the pressure on us to make a decision and compromise on ...
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“I have both bought and sold properties through Winkworth in ......”

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Dec 01,2014
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Oliver
By: 'J'
Dec 01,2014
1 people found
this helpful
I have both bought and sold properties through Winkworth in East Dulwich in the last couple of years and I cannot fault the service I received on each occasion. In valuing the one property I sold I feel The property was valued fairly (unlike some ...
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Comment on agent fees
Extremely good value given the service I received! Very well placed in the market with great publicity and exposure to achieve a quick sale.
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“Really good experience. The original valuation was quick and smooth, ......”

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Nov 13,2014
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Dominic
By: 'Joss'
Nov 13,2014
0 people found
this helpful
Really good experience. The original valuation was quick and smooth, their photographer was good and very efficient and polite. My selling agent Dominic Barry was always available, knowledgable, kept me informed, kept the sales process moving. I would definitely use again....
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“I would just like to echo the reviews on here ......”

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Feb 14,2014
Minithumbdown
By: 'Anon'
Feb 14,2014
5 people found
this helpful
I would just like to echo the reviews on here for this branch of Winkworth. Felt like I was being taken for a ride form start to finish. When I did have an offer accepted on a house they refused to put it in writing. ...
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“We put in offers on two different flats with the ......”

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Jul 11,2013
Minithumbdown
By: 'DPP'
Jul 11,2013
5 people found
this helpful
We put in offers on two different flats with the Dulwich branch of Winkworths. Neither worked out, which I am retrospectively very grateful for as they proved such a difficult agency to deal with. Firstly, phone calls are never returned when you are trying to ...
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“I almost bought a flat through this agent. As a ......”

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Jun 17,2013
Minithumbdown
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David
By: 'Mp'
Jun 17,2013
7 people found
this helpful
I almost bought a flat through this agent. As a first time buyer who was also pregnant at the time, I was quote vulnerable. Staff were rude and hurried, forcing me to progress very quickly with a sale hat I later - by chance - ...
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“Good points: sold my property where others had failedBad:allowed ......”

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Sep 03,2011
Minithumbup
By: 'homebuyer'
Sep 03,2011
5 people found
this helpful
Good points: sold my property where others had failed Bad: allowed purchaser to gazunder only returned calls when they felt like it were useless when I was looking for a rental property...
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