100% sales valuation accuracy
100% sales fee satisfaction
Aug 28,2015
Aug 28,2015
0
people found
this helpful
this helpful
I employed Elders estate to sell my late mother's house after she passed away earlier this year. Andy at Elder's was sensitive to the situation and professional throughout. Over the year's I have dealt with a number of agent's across the country and none come anywhere close to Elder's. No hanging around wondering what's happening with Elders. Andy kept us up to speed with progress throughout the whole process. Reporting on viewings and prospective buyers. Replied to any queries by return and ultimately negotiated an above offer sale price. What more could you ask!
My only complaint , is Elder's don't have an office further south as we would certainly use them to sell our own home if they did.
My only complaint , is Elder's don't have an office further south as we would certainly use them to sell our own home if they did.
Comment on agent fees
Excellent value for money no quibbles at all.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
15th Feb 2021
reviewed by 'Holmes'
21st Nov 2020
reviewed by 'Becky'
18th Mar 2020
reviewed by 'fed'
15th Jul 2018
reviewed by 'The'
28th Jun 2018
reviewed by 'Joanne'
Opening Hours
Address
Elders Estates
15a Bath Street
Ilkeston
Derbyshire
DE7 8AH
01159 325 523
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £23,000 | £1,470,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 8 | 0 | 0 | 0 | 25 | 0 | 10 | 0 | 0 | 0 |
Areas covered
- DE7
- De7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Feb 15,2021
Feb 15,2021
0
people found
this helpful
this helpful
Amazing Service.
I dealt with Hayley and she was fantastic any concerns or issues she would deal with right away and extremely quick at responding and was also great at keeping me updated.
Thanks for all your help Hayley your an asset to the team ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 15, 2021
View all comments
(1)
Thank you so much for your kind review! I am so pleased that you are settling well into your new home. All the best, Elders Estates ...
Nov 21,2020
Nov 21,2020
0
people found
this helpful
this helpful
Helpful, friendly and professional staff, especially Hayley who organised our viewing and kept us updated every step of the way in our purchase....
read full review
read full review
Was this helpful?
Yes
Yes
“Superb service both as a landlord and when my life dictated I had to sell......11/10!...”
Mar 18,2020
Mar 18,2020
0
people found
this helpful
this helpful
Over many years I have both rented, whilst being away, and then sold, when my life circumstances changed my home through Elders Estates, having had good reliable tenants, and then sold, on first viewing, within 48 hours, at very close to the asking price. Both Hayley ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 19, 2020
View all comments
(1)
Thank you for your kind review. It is always good to hear that our customers have been happy with the service we provided them with. Good luck in your new home! ...
Jul 15,2018
Jul 15,2018
0
people found
this helpful
this helpful
We first used Elders late last year to sell a property and more recently to find a tenant for another property. On both occasions we have been very pleased with the service provided throughout the whole process by everyone there and would recommend them to ...
read full review
read full review
Comment on agent fees
In our opinion the fees for selling are better than other Estate Agents in Ilkeston and the rental fees are competitive. However it is not just about the fees as the terms and conditions and service provided must also be factored in and, in our case, Elders not only offered the best package but they also helped us to achieve a greater return from our properties than other local agents had suggested possible and so coupled together we are very pleased that we decided to go with them.
Was this helpful?
Yes
Yes
Jul 06,2018
Jul 06,2018
0
people found
this helpful
this helpful
Highly professional, knowledgeable and conscientious service from Daniel which was consistently delivered in a personal, friendly manner. Genuinely caring first class agent in my experience....
read full review
read full review
Comment on agent fees
Very fair fees
Was this helpful?
Yes
Yes
Jun 28,2018
Jun 28,2018
0
people found
this helpful
this helpful
Excellent service from start to finish. Andy kept us well informed throughout. Found us a buyer when others couldn't which enabled us to buy our dream house. So happy, thank you Elders's....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Nov 25,2017
Nov 25,2017
0
people found
this helpful
this helpful
After trying to sell our house previously and unsuccessfully, we were impressed with Elders- they had a good plan, very reasonable fees and valued our house at the most realistic price.
Communication was good throughout, regular updates and they organised many viewings for us. When ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 27,2017
Jul 27,2017
1
people found
this helpful
this helpful
I've been letting out my property for the last 18 months through Elders Estates, and I've been very happy with the service that they provide. Didn't take long to find a reliable tenant and I have regular updates on the condition of my property. Would definitely ...
read full review
read full review
Comment on agent fees
Small price to pay for the services that they provide.
Was this helpful?
Yes
Yes
Jun 30,2017
Jun 30,2017
0
people found
this helpful
this helpful
Our put our house up for sale with Elders Estates and from the very start we were over the moon with the service we received. The marketing was great, the valuation was accurate - it was very professional and we were fully informed about each ...
read full review
read full review
Comment on agent fees
Worth every penny
Was this helpful?
Yes
Yes
Jun 30,2017
Jun 30,2017
0
people found
this helpful
this helpful
From our very first meeting Andy from Elders impressed my husband and I with his professionalism and positive attitude. He provided us with an excellent service from an accurate valuation right up to the completion of our house sale. He ensured we received the best ...
read full review
read full review
Comment on agent fees
Very fair.
Was this helpful?
Yes
Yes
Apr 24,2017
Apr 24,2017
0
people found
this helpful
this helpful
I used Elder Estates to sell my house. From start to finish the service was excellent. Andrew was very personable and professional. My house sold straight away which was excellent and Andrew ensured I got a great price, more than I expected. I would highly ...
read full review
read full review
Comment on agent fees
Excellent
Was this helpful?
Yes
Yes
Mar 14,2017
Mar 14,2017
0
people found
this helpful
this helpful
Andrew from elders was brilliant when dealing with the sale of my late father in laws bungalow we couldn't have ask for better service...
read full review
read full review
Comment on agent fees
Good value
Was this helpful?
Yes
Yes
Jan 17,2017
Jan 17,2017
0
people found
this helpful
this helpful
Sold a property with Ilkeston branch. Excellent customer service from Ilkeston office. Property was on the website within days. Marketing was good. Andrew kept me updated regularly on viewings and feedback. Daniel also was very positive and helpful. Would definitely recommend this Estate agent....
read full review
read full review
Comment on agent fees
Reasonable and competitive fees.
Was this helpful?
Yes
Yes
Jan 10,2017
Jan 10,2017
0
people found
this helpful
this helpful
Sold our house with elders (andy) and purchased our new house with them. Excellent customer service from start to finish! Very professional, friendly and i was always kept informed. There was a problem with the purchase of our new house but david went out his ...
read full review
read full review
Comment on agent fees
Agents fees is very low and worth every peney
Was this helpful?
Yes
Yes
Jan 05,2017
Jan 05,2017
0
people found
this helpful
this helpful
Having initially debated marketing my property myself, then looking at various agents,I was extremely pleased that I chose Elders to do the job for me. They were efficient, polite, friendly and always on 'top of the job'. They removed a lot of stress and ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 28,2016
Dec 28,2016
0
people found
this helpful
this helpful
Sold within 3 days, what can I say. Very efficient service and kept me up to date with the process. Excellent I would use again....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Dec 28,2016
Dec 28,2016
0
people found
this helpful
this helpful
We were very happy with the service from Elders. All of the team were helpful polite and always professional we have no hesitation in recommending them...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Dec 28,2016
Dec 28,2016
0
people found
this helpful
this helpful
Completed what I asked for and sold the house within one week. Was very helpful and kept me upto date. Even after sales was completed was happy to answer any questions or queries we had. Would definitely recommend to anybody looking to sell or buy ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Dec 23,2016
Dec 23,2016
0
people found
this helpful
this helpful
Very helpful and professional staff, kept us informed of all developments, house was sold within a month. Would defiantly recommend....
read full review
read full review
Comment on agent fees
Very competitive, could teach Your Move a thing it too
Was this helpful?
Yes
Yes
Aug 15,2016
Aug 15,2016
0
people found
this helpful
this helpful
We have had dealings with Elders Estate Agents through the purchase of one of their properties. It hasn't mattered who we have dealt with as they have all been great, we have found them to be approachable and very professional. Daniel Hallet has been our ...
read full review
read full review
Comment on agent fees
NA
Was this helpful?
Yes
Yes
Jul 26,2016
Jul 26,2016
0
people found
this helpful
this helpful
From the very start of the process when David visited my late Mother's house for an initial valuation, the service provided by Elders has been impeccable.
Andrew who took up the mantle when the property was offered for sale has dealt with me in a ...
read full review
read full review
Comment on agent fees
The fee I was charged was the lowest of the Agents I contacted.
Was this helpful?
Yes
Yes
Jul 22,2016
Jul 22,2016
0
people found
this helpful
this helpful
Great service, efficient and professional. Thank you Andrew for getting the property completed quickly. Its good to deal with people who know what they are talking about and perform.
Thanks
Charlotte and Anna...
read full review
read full review
Comment on agent fees
Fee's are competitive .
Was this helpful?
Yes
Yes
Jul 21,2016
Jul 21,2016
0
people found
this helpful
this helpful
Elders sold our house earlier this year. From the first day Andrew left a great impression, he was so positive about our house and the sale and the estimate was what we had hoped. The house sold within a few days which was fantastic!
Andrew ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jun 13,2016
Jun 13,2016
0
people found
this helpful
this helpful
Sold our house with Elder estates within a couple of days. Excellent customer service from Start to finish. Staff always happy friendly and helpful. We would recommend Elders to anyone we know
Thank you for an easy pleasent house sale Andrew, Dan and David
Emma ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Nov 14,2015
Nov 14,2015
1
people found
this helpful
this helpful
They sold my property within 3 weeks. We're very professional. Very friendly. Extremely helpful and always kept me up to date. I often received an update from them when it was my solicitors place to do so and when there we're problems in the process, it ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 10,2015
Oct 10,2015
0
people found
this helpful
this helpful
The property we have purchased through Elders has been a particularly difficult deal due to a complicated lease,however we can't praise the service and professionalism of Andy and the team at Elders.
All telephone calls were returned promptly and communication was superb.Actually from ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 09,2015
Oct 09,2015
0
people found
this helpful
this helpful
Andrew and Dan provided a first rate service. They were all you need in an Estate Agent. They listened to us, provided professional and efficient advice and found us a buyer. Throughout the process they kept us informed and ironed out any hitches along the ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 25,2015
Sep 25,2015
1
people found
this helpful
this helpful
When I decided I wanted to rent out my property I decided to go to Elders Estates as they had sold me the property just 3 years previously and I received excellent service and attention from the sales department.
When I made my enquiry I explained ...
read full review
read full review
Comment on agent fees
I believe Elders Estates fees are very competitive and considering the service I have received I would definitely recommend paying that very small percentage for them to manage the property.
Was this helpful?
Yes
Yes
Sep 23,2015
Sep 23,2015
1
people found
this helpful
this helpful
We are relatively new landlords and had previously used one of the larger firms to get us a tenant. We had not been entirely happy with that service, so after dealing with Andrew from Elders when we were looking to buy our rental property and ...
read full review
read full review
Comment on agent fees
We have been very happy with the agents fee of 8% with no setup fee (special offer) and feel that we have had extremely good value for money.
Was this helpful?
Yes
Yes
Sep 21,2015
Sep 21,2015
1
people found
this helpful
this helpful
I've used Elders to buy properties and also recently to act as my letting agent. For both sales and lettings I can't praise Daniel and Andrew enough. They've always got time to sort out my queries and are very helpful and professional.
You can tell ...
read full review
read full review
Comment on agent fees
I took advantage of the recent 6 % /no set-up fees offer for fully managed . Elders now let 2 of my properties. One is ‚£500 per month , the other ‚£550 which is about right for the areas. I also use a different letting agent for another property which I bought through Elders, who did not have a lettings agency at the time.
Was this helpful?
Yes
Yes
Vendor Fees
Overall Fees
1% (inc. VAT), On Completion (Fees are not negotiable)See our sales pack on our website for more information
Last updated on 13/12/2022, 1:39 PM by Andrew Elder DirectorKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:42 AM 20/03/2023 by Andrew Elder
