“Special shout out to Larn Hancock. Thank you ......”
5 Star Review
Oct 15,2024
By:
'Chuks'
Oct 15,2024
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TN34
Lettings (as a Tenant)
Postcode: TN34
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Special shout out to Larn Hancock. Thank you so much for making life easy for me. For always responding promptly, excellent services, excellent rent negotiations and always ready to help. I'm super grateful. Thank you Larn....
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“A special shout out to Larn for dealing with ......”
5 Star Review
Apr 29,2024
By:
'CLAUDIO Mariani'
Apr 29,2024
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: DA7
Lettings (as a Landlord)
Postcode: DA7
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A special shout out to Larn for dealing with my tenancy renewal. Smooth and professional service....
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“AVOID AT ALL COSTS!!!!...”
1 Star Review
Nov 17,2023
By:
'Joe'
Nov 17,2023
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: No
Postcode: TN37
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: TN37
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AVOID AT ALL COSTS!!!
Especially dealing with Luke Seymour who can only be described as an arrogant, incompetent, sarcastic and unprofessional agent. He is someone that doesn’t listen whatsoever, doesn’t reply to emails promptly, reluctantly wanting to help. This company only cares about ...
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“I would just like to say that Larn has been v......”
5 Star Review
Jun 29,2023
By:
'James Kimber'
Jun 29,2023
Services: Lettings (as a Landlord)
Rent PCM: £1650
Would you recommend?: Yes
Postcode: TN40
Lettings (as a Landlord)
Rent PCM: £1650
Postcode: TN40
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I would just like to say that Larn has been very helpful and professional in every way possible and instrumental in in solving tenant renewal difficulties.
James Kimber...
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“I have been dealing with Kirsty Berwick. She......”
5 Star Review
Mar 13,2023
By:
'Vasudeva Ranganatha Kamath'
Mar 13,2023
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: Yes
Postcode: TN34
Lettings (as a Tenant)
Rent PCM: £825
Postcode: TN34
0
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I have been dealing with Kirsty Berwick. She has been very professional & upto date with all the required information. Even if she doesn't have an answer, she always gets back to you in a timely fashion. Would definitely recommend. Keep it up Kirsty !...
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“Kirsty is amazing managing my let properties ......”
5 Star Review
Jan 30,2023
By:
'James'
Jan 30,2023
Services: Lettings (as a Landlord)
Rent PCM: £1650
Would you recommend?: Yes
Postcode: TN39
Lettings (as a Landlord)
Rent PCM: £1650
Postcode: TN39
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Kirsty is amazing managing my let properties and liaising between the tenants and myself.
If I leave her an out of hours message she emails me back first thing in the morning usually about 7.15am which is great.
She gets things done and Sorted for ...
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“Skye Standivan is great managing my eight let......”
5 Star Review
Jan 19,2023
By:
'James Kimber'
Jan 19,2023
Services: Lettings (as a Landlord)
Rent PCM: £1650
Would you recommend?: Yes
Postcode: TN40
Lettings (as a Landlord)
Rent PCM: £1650
Postcode: TN40
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Skye Standivan is great managing my eight let houses she gives me excellent detailed information schedules which saves me and my accountant a lot of time.
Nothing is too much trouble for her and she goes above and beyond and responds so quickly to any ...
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“Very transparent & professional....”
5 Star Review
Jan 05,2023
By:
'Vasudeva Ranganatha Kamath'
Jan 05,2023
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: Yes
Postcode: TN34
Lettings (as a Tenant)
Rent PCM: £825
Postcode: TN34
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The staff is very helpful & accommodating if u raise any concerns. It's very transparent . They always address any issues or get back with an update on the same. Would definitely recommend....
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5 Star Review
Oct 25,2022
By:
'Ian'
Oct 25,2022
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: TN40
Lettings (as a Landlord)
Rent PCM: £950
Postcode: TN40
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We have been working with Kirsty for some time now, as she looks after our properties.
She is always professional and endeavours to solve any issues in a timely manner.
It has been a pleasure to work with her....
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5 Star Review
Sep 15,2022
By:
'Ann'
Sep 15,2022
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: TN37
Lettings (as a Landlord)
Rent PCM: £950
Postcode: TN37
0
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Kirsty Berwick deals with my properties and we have a great rapport. She is very prompt to respond to all emails etc...
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“From the viewpoint of a solicitor...”
5 Star Review
Feb 19,2021
By:
'Jones'
Feb 19,2021
Services: Conveyancing
Would you recommend?: Yes
Postcode: TN40
Conveyancing
Postcode: TN40
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My review is from the viewpoint of a solicitor who deals with residential conveyancing, and has to deal with many different managing agents as part of my job. Dealing with Oakfield but more specifically, Rachel Harmer, in connection with both a leasehold property sale as ...
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“A Fantastic Agent to Work With...”
5 Star Review
Aug 26,2020
By:
'Kaitlyn'
Aug 26,2020
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: TN38
Lettings (as a Tenant)
Rent PCM: £700
Postcode: TN38
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Lucy has been fantastic while working with myself and my partner to get us into our first flat. The first property we looked at was not for us so Lucy ensured to keep in contact all day and sort us out a second viewing only ...
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“Shocking lack of customer service....”
1 Star Review
Nov 09,2019
By:
'William'
Nov 09,2019
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: TN39
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: TN39
2
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Initially, my review of this company was positive. However, the way in which they have handled us since July has been nothing short of abominable.
They failed to let us know the house was on the market (we found out by some random person at ...
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5 Star Review
Jan 17,2019
By:
'Review'
Jan 17,2019
Services: They manage our building
Would you recommend?: Yes
Postcode:
They manage our building
Postcode:
0
people found
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I have had the pleasure in dealing with Richard for the past 3-4 years and have always found him to be helpful and courteous.
He will always try his best to resolve problems when he can, and reports back his results, Good or bad.
He ...
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4 Star Review
Dec 17,2018
By:
'Neil'
Dec 17,2018
Services: They manage our building
Would you recommend?: Yes
Postcode: TN38
They manage our building
Postcode: TN38
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I have known and dealt with Oakfield for almost 20 years on both a block management and individual flat letting basis and all of their staff have always generally provided a good service. None of us are perfect and we all make mistakes. If they have, ...
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Comment on agent fees
Whilst possibly higher than some agents, having always worked on the principle that "if you pay peanuts, you get Monkeys" I always consider, does the service represent good value for money rather than be too influenced by a direct fee comparison.
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“Rachel,Emily & Zoe have been dealing with the management of ......”
4 Star Review
Aug 02,2017
By:
'Cantelupe'
Aug 02,2017
Services: Property Management
Would you recommend?: Yes
Postcode: TN40
Property Management
Postcode: TN40
0
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Rachel,Emily & Zoe have been dealing with the management of our small block (3 flats). They all have a positive approach and have dealt with all our problems in a professional manner. They have taken on all the stress that comes from with dealing with the ...
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Comment on agent fees
Feel the fees are a bit high, but we have had a lot of problems with the block.
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“Rachel has always provided good quality direct assistance or has ......”
4 Star Review
Aug 01,2017
By:
'Neil'
Aug 01,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TN38
Lettings (as a Landlord)
Postcode: TN38
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Rachel has always provided good quality direct assistance or has been able to direct me elsewhere - when necessary, she has stepped in to try and help when particular pressures have existed.
I have enjoyed our relationship over many years....
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Comment on agent fees
Fee arrangements have always been discussed and agreed, when necessary.
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“We find Rachel very efficient and pleasant to talk to ......”
4 Star Review
Jul 30,2017
By:
'Agony'
Jul 30,2017
Services: They manage our building
Would you recommend?: Yes
Postcode: TN39
They manage our building
Postcode: TN39
0
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We find Rachel very efficient and pleasant to talk to any queries are dealt with to the best of her ability. Rachel will always return my call if she is not available....
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Comment on agent fees
Bad
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“I have always found Rachel very helpful and professional, She ......”
4 Star Review
Jul 30,2017
By:
'Allan'
Jul 30,2017
Services: They manage our estate
Would you recommend?: Yes
Postcode: TN40
They manage our estate
Postcode: TN40
0
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I have always found Rachel very helpful and professional, She has always responded to my emails and phone calls, and has genuinely tried to help in all matters concerning our residence....
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Comment on agent fees
OK
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“Rachel is always very pleasant and a pleasure to deal ......”
5 Star Review
Jul 27,2017
By:
'Terry'
Jul 27,2017
Services: They manage our building
Would you recommend?: Yes
Postcode: TN3
They manage our building
Postcode: TN3
0
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Rachel is always very pleasant and a pleasure to deal with.
Rachel has always been 100% efficient and is a credit to Oakfield.
What more can I say, only to hope she remains a member of your staff for a long time yet.
Terry Williment RTM ...
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Comment on agent fees
Reasonable
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“I have found Rachel Evans to be a very professional ......”
5 Star Review
Jul 25,2017
By:
'L'
Jul 25,2017
Services: Property Management
Would you recommend?: Yes
Postcode: TN38
Property Management
Postcode: TN38
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I have found Rachel Evans to be a very professional and helpful agent.
Rachel has a full understanding of Block Management and Residential Leasehold and is very knowledgeable when it comes to dealing with any queries.
I look forward to having a long, prosperous relationship ...
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“Rachel manages the building I own a flat in and ......”
5 Star Review
Jul 23,2017
By:
'Kev'
Jul 23,2017
Services: Property Management
Would you recommend?: Yes
Postcode: BN20
Property Management
Postcode: BN20
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Rachel manages the building I own a flat in and her service is excellent in my view. I currently live in the Philippines so all contact any any discussion is that much more difficult with the seven hour time difference but she always assists me ...
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Comment on agent fees
I'm fine with the fees for the service we get
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“As one of the main contacts for our block, Rachel ......”
4 Star Review
Jul 22,2017
By:
'G.B'
Jul 22,2017
Services: They manage our building
Would you recommend?: Yes
Postcode: TN40
They manage our building
Postcode: TN40
0
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As one of the main contacts for our block, Rachel Evans has always been very helpful, knowledgable and professional.
Rachel is responsive to messages and e-mails and endeavours to resolve issues as they arise....
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“I have dealt with Rachel a lot and she has ......”
3 Star Review
Jul 21,2017
By:
'T'
Jul 21,2017
Services: They manage our building
Would you recommend?: No
Postcode: TN3
They manage our building
Postcode: TN3
0
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I have dealt with Rachel a lot and she has been great. She has been very understanding, patient and helpful and is prompt with her responses to emails/questions....
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Comment on agent fees
Oakfield need to be more upfront about their fees, and in particular, the 'added extras'.
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“Neil was very helpful and professional in our change from ......”
5 Star Review
Jul 20,2017
By:
'Geoff'
Jul 20,2017
Services: They manage our building
Would you recommend?: Yes
Postcode: TN39
They manage our building
Postcode: TN39
0
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Neil was very helpful and professional in our change from our previous management to a management company.
Rachel is very good, understands and communicates very very well - for a whole range of issues relative issues - both on line and on telephone....
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Comment on agent fees
Good
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“Emily is polite enthusiastic and determined whenever dealing with a ......”
5 Star Review
Apr 18,2017
By:
'Tina'
Apr 18,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TN34
Lettings (as a Landlord)
Postcode: TN34
0
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Emily is polite enthusiastic and determined whenever dealing with a problem she will deal with it head on shes a pleasure to deal with and always such a bubbly character...
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“Both Rachel an Emily are lovely ladies, easy to talk ......”
5 Star Review
Apr 13,2017
By:
'Robbie'
Apr 13,2017
Services: They manage our building
Would you recommend?: Yes
Postcode: BN20
They manage our building
Postcode: BN20
0
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Both Rachel an Emily are lovely ladies, easy to talk to about any problems . with a nice manner and good diction . This property is old and very vulnerable to problems , but Rachel and Emily take it all in their stride in a truly professional manner ....
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Comment on agent fees
Agent fees are ok but some of the fire and ecurity companies seem expensive
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“Thank you frankie for first class service you always so ......”
5 Star Review
Dec 08,2016
By:
'Patrick'
Dec 08,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TN35
Lettings (as a Tenant)
Postcode: TN35
0
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Thank you frankie for first class service you always so friendly and polite on phone calls anything I've asked for frankie takes care of it 110%...
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Comment on agent fees
Fees are quiet good
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“Francesca was very helpful in getting our boiler fixed quickly.......”
5 Star Review
Nov 27,2016
By:
'Nath/Reggie'
Nov 27,2016
Services: Lettings (as a Tenant)
Rent PCM: £515
Would you recommend?: Yes
Postcode: TN34
Lettings (as a Tenant)
Rent PCM: £515
Postcode: TN34
0
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Francesca was very helpful in getting our boiler fixed quickly.She kept us updated all the time so we didn't need to worry. Thanks so much....
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Comment on agent fees
N/A
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“Emily's customer service is faultless. Communication is key and Emily ......”
4 Star Review
Oct 27,2016
By:
'Mrs'
Oct 27,2016
Services: They manage our building
Would you recommend?: Yes
Postcode: TN40
They manage our building
Postcode: TN40
0
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Emily's customer service is faultless.
Communication is key and Emily demonstrated this when she kept me informed at every stage of progress when our lift was out of service.
She was on the case and wasted no time in getting the lift up and running ...
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Comment on agent fees
I cannot comment on this Agents fee as the building is partly managed by our Management company who in turn pays fees to Oakfield.
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