“Avoid this company, they are crooks...”
1 Star Review
May 27,2021
By:
'Rob'
May 27,2021
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SL6
Lettings (as a Landlord)
Postcode: SL6
1
people found
this helpful
Avoid this company, they are crooks and owe me rent they took off the tenant and they didn't pay the deposit back to us or the tenant.
They should not be allowed to trade and we took them to the ombudsmen who found in favor. ...
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1
people found
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“This agency shouldn't be allowed to trade. Th......”
1 Star Review
Oct 24,2020
By:
'Mario'
Oct 24,2020
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: SL6
Lettings (as a Tenant)
Rent PCM: £650
Postcode: SL6
10
people found
this helpful
This agency shouldn't be allowed to trade. They are breaking the law by still charging illegal fees. Beware. They are crooked to the core. It took months to get my deposit back and this was only part of the deposit. I had to report them ...
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10
people found
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“Used a contract in breach of the Tenant Fees ......”
1 Star Review
Aug 11,2020
By:
'G'
Aug 11,2020
Services: Lettings (as a Tenant)
Rent PCM: £3087
Would you recommend?: No
Postcode: SL6
Lettings (as a Tenant)
Rent PCM: £3087
Postcode: SL6
8
people found
this helpful
Used a contract in breach of the Tenant Fees Act
Failed to return fees owed to tenants
Failed to return tenant's deposit and never answered correspondence requesting said return of deposit
Ignored email and calls on key issues reported on the property...
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8
people found
this helpful
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1 Star Review
Jul 07,2020
By:
'Anna'
Jul 07,2020
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SL6
Lettings (as a Landlord)
Postcode: SL6
7
people found
this helpful
AVOID! I'm a landlord and I"m working through a complaint with the Property Ombudsman and taking them to court for non payment of rent. Chris?* how about you pay me the 12 months rent my tenant paid up front and the deposit you took and ...
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7
people found
this helpful
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5 Star Review
Jun 13,2020
By:
'Anna'
Jun 13,2020
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SL6
Lettings (as a Tenant)
Postcode: SL6
0
people found
this helpful
Chris provided me with a smooth, transparent, timely and professional service throughout
I would definite recommend WBP for both rental and sales...
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0
people found
this helpful
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4 Star Review
Sep 09,2019
By:
'Philip'
Sep 09,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SL7
Lettings (as a Landlord)
Postcode: SL7
0
people found
this helpful
Chris and Karen have been excellent in getting tenants at a very good rent and managing any issues in a timely manner...
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0
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“Helpful and easy and talk to. Good communica......”
4 Star Review
Sep 04,2019
By:
'Esme'
Sep 04,2019
Services: Lettings (as a Tenant)
Rent PCM: £1275
Would you recommend?: Yes
Postcode: SL6
Lettings (as a Tenant)
Rent PCM: £1275
Postcode: SL6
0
people found
this helpful
Helpful and easy and talk to.
Good communication which made the moving in process happen with ease.
Could have made things slightly clearer ie paperwork....
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0
people found
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5 Star Review
Sep 03,2019
By:
'Ian'
Sep 03,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SL6
Lettings (as a Landlord)
Postcode: SL6
0
people found
this helpful
We have found Whirybird Properties extremely efficient and friendly to deal with and the speed with which they found tenants excellent....
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0
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“Took them to court and won...”
1 Star Review
Jun 03,2019
By:
'Choghok'
Jun 03,2019
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: SL6
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: SL6
9
people found
this helpful
I had paid a holding deposit of £740 for a rental property when I was asked to pay another £200 for credit reference checks. At that point I read some of the reviews on this website and was shocked that both tenants and landlords were complaining about ...
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Comment on agent fees
Unusually high fees
9
people found
this helpful
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5 Star Review
Apr 17,2019
By:
'Deborah'
Apr 17,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SL7
Lettings (as a Landlord)
Postcode: SL7
0
people found
this helpful
Having used whirlybird for 4 + years with a rental property I have only positive things to say about them. They are efficient and caring and go the extra mile to help. They offer sound but realistic advice and are extremely straightforward in their approach . I absolutely ...
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Comment on agent fees
Fees are competitive and fair.
0
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1 Star Review
Apr 10,2019
By:
'J'
Apr 10,2019
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: HP9
Lettings (as a Landlord)
Postcode: HP9
4
people found
this helpful
This company has my house listed to rent on their website but I bought and moved into the house over a year ago! It has not been available to rent since my offer was accepted on it Jan 2018!
I have contacted them twice now to ...
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4
people found
this helpful
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5 Star Review
Jul 20,2018
By:
'Shaun'
Jul 20,2018
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: SL6
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: SL6
0
people found
this helpful
Good service from all the staff but in particular Chris Parry. He talked me through the contract in a detailed manner and moved me into the property in a quick timeframe....
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Comment on agent fees
Average
0
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5 Star Review
Jul 06,2018
By:
'S'
Jul 06,2018
Services: Lettings (as a Tenant)
Rent PCM: £1
Would you recommend?: Yes
Postcode: SL6
Lettings (as a Tenant)
Rent PCM: £1
Postcode: SL6
0
people found
this helpful
Whirlybird and their staff couldn't of been more helpful for my tenancy let.
Would recommend for their efficiency and good communication....
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Comment on agent fees
Very competitive.
0
people found
this helpful
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“Chris is knowledgeable and passionate about his work. He guided ......”
5 Star Review
Nov 24,2017
By:
'Mr'
Nov 24,2017
Services: Lettings (as a Tenant)
Rent PCM: £1800
Would you recommend?: Yes
Postcode: UB9
Lettings (as a Tenant)
Rent PCM: £1800
Postcode: UB9
0
people found
this helpful
Chris is knowledgeable and passionate about his work. He guided us through the process with minimal fuss. We looked at several properties on different days and at different times of the day. Nothing was too much trouble for Chris and we will recommend him and ...
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Comment on agent fees
Nobody works for free! For the level of expertise Chris displayed, we believe the fees were good value for money.
0
people found
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“Very friendly and respectful service would definitely recommend. Always on ......”
5 Star Review
Nov 01,2017
By:
'Tony'
Nov 01,2017
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: SL6
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: SL6
0
people found
this helpful
Very friendly and respectful service would definitely recommend. Always on time and always willing to support with questions and queries....
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Comment on agent fees
Good
0
people found
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“We received very good service and we are very satisfied. ......”
5 Star Review
Oct 30,2017
By:
'Carlos'
Oct 30,2017
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: SL9
Lettings (as a Tenant)
Rent PCM: £850
Postcode: SL9
0
people found
this helpful
We received very good service and we are very satisfied. Chris showed great commitment and dedication and took us step by step throughout the lease process....
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Comment on agent fees
Agent fees are very good
0
people found
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“Competent very professional courteous staff. Good local property market knowledge ......”
5 Star Review
Oct 18,2017
By:
'D'
Oct 18,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SL6
Lettings (as a Tenant)
Postcode: SL6
0
people found
this helpful
Competent very professional courteous staff. Good local property market knowledge and efficient attention to formalities of leasing process. No complaints....
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Comment on agent fees
Good prompt efficient service, fees very reasonable.
0
people found
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“Showed me a property on a Sunday which I was ......”
5 Star Review
Oct 01,2017
By:
'Jon'
Oct 01,2017
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: SL6
Lettings (as a Tenant)
Rent PCM: £950
Postcode: SL6
0
people found
this helpful
Showed me a property on a Sunday which I was grateful for. Made things easy for me as I have a busy work schedule. Paperwork process quick and informative and this enabled a stress free move in....
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Comment on agent fees
Fair
0
people found
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“I would just like to thank the team at Whirlybird. ......”
5 Star Review
Aug 31,2017
By:
'nicknackhall'
Aug 31,2017
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: HP10
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: HP10
0
people found
this helpful
I would just like to thank the team at Whirlybird. They were brilliantly efficient, very helpful, they communicated very effectively and they assisted me every step along the way.
Even when there was a slight hiccup with the landlady, they dived straight in and quickly ...
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Comment on agent fees
Good. You get what you pay for.
0
people found
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“Used this agent from both a work and letting prospective. ......”
4 Star Review
Aug 30,2017
By:
'James'
Aug 30,2017
Services: Lettings (as a Landlord)
Rent PCM: £995
Would you recommend?: Yes
Postcode: SL6
Lettings (as a Landlord)
Rent PCM: £995
Postcode: SL6
0
people found
this helpful
Used this agent from both a work and letting prospective. Got me a nice tenant in a very quick timeframe. Also all the staff are friendly and the contract was explained in a comprehensive way. Would use again and I think they give very good ...
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Comment on agent fees
Average
0
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“We found the company fairly easy to deal with, the ......”
3 Star Review
Aug 25,2017
By:
'Jodie'
Aug 25,2017
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: HP10
Lettings (as a Tenant)
Rent PCM: £950
Postcode: HP10
1
people found
this helpful
We found the company fairly easy to deal with, the referencing system was a bit awkward with badly worded paperwork that was difficult to understand. Can't fault their communication, very good and responsive....
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Comment on agent fees
We found some of the fees to be quite expensive for the service provided.
1
people found
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“From the outset Whirly Bird Properties provided and efficient, friendly ......”
5 Star Review
Aug 25,2017
By:
'Elaine'
Aug 25,2017
Services: Lettings (as a Tenant)
Rent PCM: £2600
Would you recommend?: Yes
Postcode: SL7
Lettings (as a Tenant)
Rent PCM: £2600
Postcode: SL7
0
people found
this helpful
From the outset Whirly Bird Properties provided and efficient, friendly and a professional level of service. They made experience of choosing a rental property significantly less stressful than it otherwise might have been...
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Comment on agent fees
Good
0
people found
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“I can highly recommend this company for their efficiency and ......”
5 Star Review
Aug 22,2017
By:
'John'
Aug 22,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: HP9
Lettings (as a Tenant)
Postcode: HP9
0
people found
this helpful
I can highly recommend this company for their efficiency and professionalism. They went above and beyond to ensure my tenancy was a straightforward affair....
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Comment on agent fees
The fees were very reasonable and as far as I'm aware, were standard for the industry.
0
people found
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“It was a pleasure working with Chris Parry. He dealt ......”
5 Star Review
Aug 21,2017
By:
'Andy'
Aug 21,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SL9
Lettings (as a Tenant)
Postcode: SL9
1
people found
this helpful
It was a pleasure working with Chris Parry. He dealt with all matters fast and efficiently.
I would recommend Whirlybird to anyone looking to buy or rent....
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Comment on agent fees
They are the going rate.
1
people found
this helpful
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“The serviced offered as advertised by Whirlybird Cookham for my ......”
5 Star Review
Aug 20,2017
By:
'williams'
Aug 20,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SL6
Lettings (as a Tenant)
Postcode: SL6
0
people found
this helpful
The serviced offered as advertised by Whirlybird Cookham for my letting was as described
Helpful and efficient service was available throughout the whole process.
Would use again....
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Comment on agent fees
Fees were competitive.
0
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“Awful. * I left my property spotless yet he was determined ......”
1 Star Review
Aug 16,2017
By:
'Disgruntled'
Aug 16,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SL6
Lettings (as a Tenant)
Postcode: SL6
7
people found
this helpful
Awful. * I left my property spotless yet he was determined to try and see me lose some of my deposit! The landlord was even on my side bless him. Control freak!...
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7
people found
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“Chris and the team were extremely accommodating and efficient; we ......”
5 Star Review
Aug 07,2017
By:
'Mr'
Aug 07,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SL6
Lettings (as a Tenant)
Postcode: SL6
0
people found
this helpful
Chris and the team were extremely accommodating and efficient; we were able to move into the property within a few weeks of initial viewing, and they explained the different rental payment options very clearly.
It was important to us that once we had found the ...
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Comment on agent fees
Average
0
people found
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“Good service and helpful staff. Christine and Chris were efficient ......”
4 Star Review
Jun 16,2017
By:
'Richard'
Jun 16,2017
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: SL6
Lettings (as a Tenant)
Rent PCM: £950
Postcode: SL6
0
people found
this helpful
Good service and helpful staff. Christine and Chris were efficient and got me the property I wanted with a quick turnaround. Would recommend. Also friendly on the viewing and paperwork sign up....
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Comment on agent fees
Average
0
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“I am tenant. The tenancy charges are very expensive.PLease ......”
1 Star Review
Jun 04,2017
By:
'Kendrick'
Jun 04,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SL6
Lettings (as a Tenant)
Postcode: SL6
13
people found
this helpful
I am tenant. The tenancy charges are very expensive.
PLease get all the charges written before hand, before signing the contract, otherwise you will get caught into lot of hidden charges.
Try to avoid this agency at any cost if possible . The tenancy admin and ...
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Comment on agent fees
Very very bad
13
people found
this helpful
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“Very friendly and extremely helpful. Easy to communicate with and ......”
5 Star Review
Apr 30,2017
By:
'Ben'
Apr 30,2017
Services: Lettings (as a Tenant)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: SL69
Lettings (as a Tenant)
Rent PCM: £1450
Postcode: SL69
0
people found
this helpful
Very friendly and extremely helpful. Easy to communicate with and i even received a gift from them as a moving in present.
A really impressive service
Thankyou very much...
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Comment on agent fees
Fees are average
0
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We have got 83% of customers that are very happy, so you obviously have the wrong agency as no one recognises any of the details. The staff at Whirlybird Property have won numerous gold, silver and bronze awards for good customer service in 2015.
This comment needs to be removed immediately before we take further action to get these slanderous comments removed.
It seems very strange indeed that the comment has been left anonymously and does not give an address of the property in question.