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Hello 'very angry Lady' 2nd May 2010. I would be very interested if you could tell me if you have ever dealt with an 'Alison Mooney' employee of CEM. I would be most interested to talk to you.

Totally horrible stories. I am aware of their Montrose court building and also Clarendon court. Most of the tenants are jewish elders.

Daejan plc was set up many years ago by jewish man called Freshwater from Poland. They bought properties in the 1960s very cheaply. They are multi millionaires and don't give a damn about their tenants.

I was going to buy shares in Daejan but they seem really horrid.

You are clearly talking about Arlington House in Margate !

Hopefully there will be some improvements in the not too distant future as a result of long, hard, drawn out battles by the residents association . . .

Watch this space. If all goes well Freshwater will actually be forced to put his hand in his pocket for a change and not just pass the inflated expenses direct to the leaseholders!

This is the most ridiculous management I have see in London. My agency warned me about their beahviour but I did not listen to. Now I realize that they are a piece of joke. Don`t even go in front door, beware of it. You will certainly get regretted.

Freshwater Property Managers are so rude, unscrupulous, dishonest and downright nasty. In the block that we live in Central London, they have left a flat empty for many years, and the flat is in a very bad state of repair. They also have a group of tenants in the same block who have been waiting for 3 years for repairs to be carried out to their plumbing, heating and sewage. The staff at Freshwater either do not answer the phone, they put callers on hold, or continually pass callers around from one extension to the other, so that eventually people give up trying to phone them. They also take tenant's depositis for flats and then do not turn up with the keys...leaving tenants literally out on the streets. Beware....have nothing to do with this company!!! you do so at your own peril and regret!!!

I own a flat above a shop in SE London. My lease has only another 16 years remaining. Freshwaters own the head lease, which is a day longer than my underlease. Greenwich Council own the freehold. Freshwaters are rogue landlords. They constantly raise the service charges. My own service charges are now

Freshwater have always had a poor reputation. They were in the papers years ago for some of their outrages. They are a grasping, unprincipled lot who have leaning difficulties when it comes to matters of human respect and dignity. They probably look down their brown noses at their tenants. Morally vulgar and culturally coarse; they are not fit to be in the working company of decent people who wouldn't sell their own mothers down the river. A stain on humanity. jake

You may find that Freshwater retain a certain amount of leases within a building which ensures you cannot complete the amount to get the RTM. Our building was run by Freshwater, in 95 they signed the freehold to Treeview Trading Ltd, retained 29 flat leases out of 70, so we could not get RTM. Treeview then put in CEM to run the building, huge renovation costs, then left in total disrepair and refuse to allow us to see the books for the major works some 10 years down the line. MD of Treeview was also director of CEM, CEm was sold to Peveral whose CEO is our freeholder. Went to LVT to assign new agent in 2009. Rendall & Rittner took over, then found out Financial controller of R&R was from CEM and had dealt with out financial accounts, so end result no paperwork being given. If anyone knows anything about Paul Rayden, Freshwater or Treeview please get in touch with me.

You need to force them to sell your block the lease with a collective enfranchisement. Get half the block sign on

I am a landlord who is paying freshwaters for there "service" . they are the worst people i have ever had to deal with. can someone give me advice to thake the mangement of the building into another company? can this be done?

The most unscrupulous landlords in the UK, and the largest private landlord in the UK...but for how long ?

If you are having problems with their management, you may wish to appoint your own manager under the Leasehold & Commonhold Reform Act.

You have the right to either set up your own management company to see to the repairs and running of the block, or to appoint a manager to do these things on your behalf.

You cannot sit in silence and persevere. You must act and act collectivley.

On the issue of insurance, they are creaming it off you!! They pay only about 50% of what the charge and through a system of commissions that they earn there is a huge profit for them. I should know I am a landlord!!!