Hicks Hadley Estate Agents
Halesowen, B63
4.3/5, 127 reviews
86% recommended
98% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
78% lettings fee satisfaction

Contact Us

“I initially used DB Roberts to sell my property, however ......”

Share on :
Aug 23,2015
Minithumbdown
claim your profile
Julie
By: 'David'
Aug 23,2015
1 people found
this helpful
I initially used DB Roberts to sell my property, however they closed down their Halesowen branch and my files were moved to Hicks Hadley, ( I was not informed of this prior to this happening however )

In the beginning the staff at Hicks Hadley were fine and seemed to be quite professional, however as time went by this level of service deteriorated somewhat. I was often made to feel as though my buyer was more important than me, the person who was actually paying them! Often I would email them with various answers or updates on the extension of my lease etc but this information would often be requested from me the next day from another member of staff, it seems as though they do not communicate with one another. When I was contacted on one occasion for info I had sent the day before I was told that my email possibly hadn't been received as they had moved the office around that day! Julie in particular could be quite abrupt at times and Sue would quite often criticise my solicitor over the phone telling me how slow she was etc and how exasperatinng she could be! I might also point out that the firm of solicitors was actually recommended to me by DB Roberts!

To be fair the sale did take around 9 months and this was not the fault of Hicks Hadley, it was mostly the extension of the lease on a flat with less than 70 years remaining, however I provided as much
information as I could, every time I was asked, and still the attitudes of both Sue and Julie left a lot to be desired at times.

To top it all my final bill was incorrect by £600.00 pounds and the email addressed to my buyer! It hardly inspires confidence does it?
What agent could do to change your mind?
This fee seems like a lot of money for very little work!
Attached Filesnbsp;
Comment on agent fees
This fee seems like a lot of money for very little work!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 127
18th Oct 2021
reviewed by 'Dark'
“Experience with HH started off fairly well. After putting an offer in for a property, they were helpful in putting ......”
1st Mar 2021
reviewed by 'Mrs'
“Very helpful and courteous . We had a few issues that were professionally sorted out. This took the stress out of ......”
15th Jan 2021
reviewed by 'Sophia'
“With thanks to Sue, we secured a rapid sale. The service was excellent and we were kept updated on proceedings ......”
10th Jan 2021
reviewed by 'Alan'
“Pushed our sale through especially Sue. Always available to listen and seemed to know what was going on. Also chased ......”
9th Jan 2021
reviewed by 'Jake'
“Fascilitated the sale of our property despite COVID-19 restrictions and the fact that for much of the time we were ......”
8th Jan 2021
reviewed by 'ClaireG'
“We have been extremely impressed with the personal and friendly service we have received from the staff at Hicks Hadley. ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Hicks Hadley Estate Agents
13 Hagley Road
Halesowen
West Midlands
B63 4PU
01215856667

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £68,000 £446,000
Lettings 93% 78% £450 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 3 14 10 48 1 20 1 1 3
Areas covered
  • B63
  • DY8
  • DY7
  • B64
  • DY10
  • DY14
  • DY9
  • DY2
  • B62
  • B38
  • B65
  • B32
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA DPS TDS Relocation Agent Network Move With Us Property Redress Scheme
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Halesowen, B63
Lettings, B63

“Good start, marred by lying sales team...”

Share on :
Oct 18,2021
Minithumbdown
By: 'Dark'
Oct 18,2021
1 people found
this helpful
Experience with HH started off fairly well. After putting an offer in for a property, they were helpful in putting me in touch with solicitors, finance advisors, ect. But despite waiting 6 months for the seller to find their own property, the estate agen expected me ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful and courteous . We had a few iss......”

Share on :
Mar 01,2021
Minithumbup
claim your profile
Julie
By: 'Mrs'
Mar 01,2021
0 people found
this helpful
Very helpful and courteous . We had a few issues that were professionally sorted out. This took the stress out of buying the property....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“With thanks to Sue, we secured a rapid sale. ......”

Share on :
Jan 15,2021
Minithumbup
claim your profile
Sue
By: 'Sophia'
Jan 15,2021
0 people found
this helpful
With thanks to Sue, we secured a rapid sale. The service was excellent and we were kept updated on proceedings throughout....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Pushed our sale through especially Sue. Alway......”

Share on :
Jan 10,2021
Minithumbup
claim your profile
Sue
By: 'Alan'
Jan 10,2021
0 people found
this helpful
Pushed our sale through especially Sue. Always available to listen and seemed to know what was going on. Also chased things up so we were able to move and settle in before Christmas...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Fascilitated the sale of our property despite......”

Share on :
Jan 09,2021
Minithumbup
claim your profile
Jon
By: 'Jake'
Jan 09,2021
0 people found
this helpful
Fascilitated the sale of our property despite COVID-19 restrictions and the fact that for much of the time we were waiting for our sale to complete, we had already had to move out of the area. Friendly staff who worked hard to help address any ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Fantastic Service...”

Share on :
Jan 08,2021
Minithumbup
claim your profile
Jon
By: 'ClaireG'
Jan 08,2021
0 people found
this helpful
We have been extremely impressed with the personal and friendly service we have received from the staff at Hicks Hadley. They have been professional and efficient - even through a pandemic. We would highly recommend using Hicks Hadley estate agents....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I highly recommend Hicks Hadley...”

Share on :
Jan 07,2021
Minithumbup
claim your profile
Sue
By: 'Rachel'
Jan 07,2021
0 people found
this helpful
I highly recommend Hicks Hadley. We used other estate agents previously and our house sat on the market for over a year. Once we joined Hicks Hadley we had 3 offers within a week and were able to get a fantastic offer confirmed. Throughout the whole ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service from start to finish.Good ......”

Share on :
Jan 06,2021
Minithumbup
claim your profile
Sue
By: 'Jan'
Jan 06,2021
0 people found
this helpful
Excellent service from start to finish. Good communication and advice throughout the process. Very quick sale. The company had been recommended to me and didn’t disappoint. Professional , approachable staff ....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Three cheers for Hicks Hadley!...”

Share on :
Jan 06,2021
Minithumbup
claim your profile
Sue
By: 'Sian'
Jan 06,2021
0 people found
this helpful
The people at Hicks Hadley were professional, approachable and always communicating with myself. I always knew where l was up to in what could have been a stressful situation....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Hi and good afternoon.I am writing this ema......”

Share on :
Dec 31,2020
Minithumbup
claim your profile
Sue
By: 'Glyn'
Dec 31,2020
0 people found
this helpful
Hi and good afternoon. I am writing this email with great pleasure and the satisfaction in dealing with Hicks Hadley of Halesowen. Right from the start of selling my property Hicks Hadley worked very hard to process the sale through many obstacles...but they always ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Fantastic buying process. Informative and par......”

Share on :
Oct 23,2020
Minithumbup
By: 'Joe'
Oct 23,2020
0 people found
this helpful
Fantastic buying process. Informative and particularly detailed video tour was great. Staff were very helpful and professional which contributed to a great, hassle free purchase....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very good professional service, always helpfu......”

Share on :
Oct 11,2020
Minithumbup
claim your profile
Sue
By: 'Karen'
Oct 11,2020
0 people found
this helpful
Very good professional service, always helpful & got everything sorted for me. As executrix for the estate I was very grateful for all the help received....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Hicks Hadley - Outstanding...”

Share on :
Oct 09,2020
Minithumbup
claim your profile
Sue
By: 'Kelly'
Oct 09,2020
0 people found
this helpful
Hicks Hadley were selling the house that we were interested in (and went on to buy) and I am so glad we decided to use them to sell our house too. They were absolutely fantastic! Jon Preston came to value our house and get it ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Friendly and professional staff...”

Share on :
Oct 09,2020
Minithumbup
claim your profile
Sue
By: 'Janet'
Oct 09,2020
0 people found
this helpful
Sue Evans was brilliant throughout the time I dealt with her when I was selling my Mum's house. She was extremely sensitive and compassionate, given the situation, and always very professional and friendly. She talked me through the whole process prior to me choosing Hicks ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Sale of flat in Halesowen...”

Share on :
Oct 04,2020
Minithumbup
claim your profile
Jon
By: 'Mrs'
Oct 04,2020
0 people found
this helpful
Jon and Sue were excellent in keeping me informed on the progress of the sale of my property. From the initial valuation, through to the final hours of completion they liaised with the buyer's solicitor and all parties to make sure deadlines were met. I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service...”

Share on :
Mar 09,2020
Minithumbup
By: 'Gillian'
Mar 09,2020
0 people found
this helpful
I FOUND EVERYONE HERE SO VERY HELFUL AND KIND AND WERE ALWAYS WILLING TO SPEAK TO ME OVER ANY SMALL DETAILS I WOULD RECCOMMEND THEM WITHOUT FAIL...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Always available and helpful.Nothing was too......”

Share on :
Feb 18,2020
Minithumbup
By: 'Miriam'
Feb 18,2020
0 people found
this helpful
Always available and helpful. Nothing was too mcuh trouble. Kept us informed the whole way through Always plesant and approachable. Would use again,...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have just recently used Hicks Hadley to sel......”

Share on :
Feb 05,2020
Minithumbup
claim your profile
Sue
By: 'Chris'
Feb 05,2020
0 people found
this helpful
I have just recently used Hicks Hadley to sell my parents home and was very, very pleased with the service I received. Jon and the team were very helpful and sorted all my queries very quickly, acting as middle man between me and the buyer ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A very big thank you to all at Hicks Hagley E......”

Share on :
Oct 02,2019
Minithumbup
claim your profile
Ellis
By: 'Steve'
Oct 02,2019
0 people found
this helpful
A very big thank you to all at Hicks Hagley Estate Agents for making the whole house selling/buying process a smooth one, at what can be a very stressful time. We received a professional and friendly service. We were very impressed with the timely ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent agents. Bend over backwards to acco......”

Share on :
Jul 22,2019
Minithumbup
claim your profile
Ellis
By: 'Lindsey'
Jul 22,2019
0 people found
this helpful
Excellent agents. Bend over backwards to accommodate with everything that we requested. Ellis kept us informed at all times of various updates...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Stress free experience...”

Share on :
Jun 13,2019
Minithumbup
claim your profile
Jon
By: 'Kaye'
Jun 13,2019
0 people found
this helpful
Excellent experience from start to finish, stress free, Jon was very helpful nothing was to much trouble. Would defiantly recommend Thanks...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Efficiency and transparency...”

Share on :
May 16,2019
Minithumbup
claim your profile
Ellis
By: 'Michele'
May 16,2019
0 people found
this helpful
The purchase of my property facilitated mainly by Ellis was a very painless process . Many times I had to ask Ellis for advice on various matters and he was always very courteous knowledgeable and willing signpost me to get the information I required in a ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From Sue's first visit to value my house she put me at ease with her great knowledge and experience in the market. Sue did above and beyond....”

Share on :
May 04,2019
Minithumbup
claim your profile
Sue
By: 'Neil'
May 04,2019
0 people found
this helpful
Everyone at Hicks was very professional in all aspects of marketing and selling my property from booking to viewings to chasing up solicitors to make sure my property sale went as smoothly as possible in what is a very stressful situation....
read full review
Comment on agent fees
Reasonable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Positive Experience...”

Share on :
May 03,2019
Minithumbup
claim your profile
Carl
By: 'Mark'
May 03,2019
0 people found
this helpful
Throughout the process the experience has been positive, from my initial phone call, which was handled quickly and efficiently, to my viewing, and through to collecting my keys. The team at Hicks Hadley have looked after me brilliantly....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“fantastic staff well managed...”

Share on :
May 03,2019
Minithumbup
claim your profile
Helen
By: 'carl'
May 03,2019
0 people found
this helpful
from the viewing upto signing of contracts all went smoothly and the estate agents explained everything well and was easy to understand...
read full review
Comment on agent fees
good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Amazing experience with Hicks Hadley...”

Share on :
Apr 19,2019
Minithumbup
claim your profile
Danielle
By: 'Danielle'
Apr 19,2019
0 people found
this helpful
Brilliant service from the get go with Hicks Hadley! Will be using them 10093773% in the future! Thank you for the amazing service. Danielle...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional...”

Share on :
Apr 10,2019
Minithumbup
By: 'Happy'
Apr 10,2019
0 people found
this helpful
We sold our house under the guidance from Sue, Jon and Ellis. Sue encouraged us to view the house we dreamt of, and through excellent communication we were able to buy it. Ellis and Jon put up with various phone calls from us too. Many ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Good Service...”

Share on :
Apr 01,2019
Minithumbdown
claim your profile
Jon
By: 'Good'
Apr 01,2019
0 people found
this helpful
HH were professional and helpful throughout the purchase of the property and assisted along the way where nothing was too much trouble...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional, friendly and helpful...”

Share on :
Mar 29,2019
Minithumbup
By: 'Sally'
Mar 29,2019
0 people found
this helpful
Used Hicks Hadley to sell my property. Extremely profesional right from initial sales visit to house but with a friendly down to earth feel. This continued throughout with my dealings with many of the office staff. Wouldn't hesitate to recommend....
read full review
Comment on agent fees
Extremely good and competitive
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Brilliant...”

Share on :
Feb 11,2019
Minithumbup
claim your profile
Sue
By: 'Lisa'
Feb 11,2019
0 people found
this helpful
Very satisfied with service and all staff we dealt with were very friendly and helpful. We would Highly recommend Hicks Hadley...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Vendor Fees

1%

Landlord Fees

12%

Tenant Fees

No fees set.
Last updated at 25/10/2022, 12:28 PM by Oliver
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:28 AM 25/10/2022 by Oliver

Awards won by Hicks Hadley Estate Agents, Halesowen B63 4PU



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn