0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 21,2015
Aug 21,2015
10
people found
this helpful
this helpful
Sent an email to say I had given a letter of notice to vacate to my landlady and she had said I also needed to contact Hunters as they held my Bond. I didn't what was to be done before I left and how I got my Bond back. I got no reply to my email not even a courtesy reply to say they had received it. I called into the office to find out what I needed to do once I had vacated the property. My landlady checked the property and contacted Hunters to say everything was fine. I phoned Hunters a couple of days later to see what was happening with the Bond and did they want my Bank Details. The person on the other end of the line saying he would get round to it in a few days. I reminded him that the money had to be retuned in my account within 10 days. With that he started raising his voice saying Don't tell me how to do my job concentrate on your own job. I do this every day and I have 10 days to turn it around and then something about 30 days. The next day I phoned back to find out who the rude unprofessional person was I had spoken to the previous day. Later that day I received a call from Hunters saying I had phoned to make enquiries about my Bond being returned. I said I had phoned to find out who the rude person was I had spoken to the previous day as I wished to lodge a complaint. He said it was me my name is Rory and I am one of the largest shareholder managers in the business. To continued to say I am no longer dealing with your account I have passed it to York and gave me their phone number. Ring them and complain about me or the Omdbusman I have nothing to worry about I know who they will belive I'm not dealing with you again. Very childish attitude and so totally unprofessional. Would never use them again and would recommend other people do the same
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Latest Reviews
28th Oct 2016
reviewed by 'Customer'
21st Aug 2015
reviewed by 'Margaret'
Opening Hours
Address
Hunters Estate Agents
1 High Street
Skipton
North Yorkshire
BD23 1AJ
01756699039
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £650 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 28,2016
Oct 28,2016
4
people found
this helpful
this helpful
Very poor customer service. Fiona is very rude and when they had received my nearly £2,000 for selling my house and it was securely in their bank account, she telephoned me telling me off, telling me my solicitor was in the wrong and talking over me. ...
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Comment on agent fees
In line we other estate agents
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Jan 18, 2018
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(1)
I was very concerned to ready your review. Firstly may I apologize on behalf of the company. I was not made aware of your concerns and complaint and we treat these very seriously, and have a thorough procedure. Sadly Fiona did not make me aware. I do not have your name but if you would like to call me I would welcome the opportunity to speak with you. If you had called back and asked for me or my Sales Manager we would have done everything possible to put things right. We are very proud that we ...
Aug 21,2015
Aug 21,2015
10
people found
this helpful
this helpful
Sent an email to say I had given a letter of notice to vacate to my landlady and she had said I also needed to contact Hunters as they held my Bond. I didn't what was to be done before I left and how I ...
read full review
read full review
Was this helpful?
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Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
