50% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Aug 18,2015
Aug 18,2015
0
people found
this helpful
this helpful
I rented a property with Miller Hendry in 2013 with a friend. When viewing the property they were nice enough but it seemed like we were just a hassle to them (although property was directly across the street from the office.)
When signing the contract, there was little or no explanation, we were just left in the room to read through. We actually signed the contract as the member of staff had left the room. Upon her return she decided just to pretend that she witnessed the signatures.
When the end of our lease approached, we gave the written notice as required, expecting our deposit back in full as we left the flat in perfect condition. However, we discovered that the deposit was not lodged with Safe Deposit Scotland (or any similar association.) and the lanlord wanted to charge us 120GBP for cleaning. We left the flat spotless and considering the dirty condition it was in when we took over the lease, I was very disappointed.
When signing the contract, there was little or no explanation, we were just left in the room to read through. We actually signed the contract as the member of staff had left the room. Upon her return she decided just to pretend that she witnessed the signatures.
When the end of our lease approached, we gave the written notice as required, expecting our deposit back in full as we left the flat in perfect condition. However, we discovered that the deposit was not lodged with Safe Deposit Scotland (or any similar association.) and the lanlord wanted to charge us 120GBP for cleaning. We left the flat spotless and considering the dirty condition it was in when we took over the lease, I was very disappointed.
What agent could do to change your mind?
Be honest, professional and respectful.Attached Filesnbsp;
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Latest Reviews
9th Oct 2015
reviewed by 'disappointed'
18th Aug 2015
reviewed by 'CrieffRenter'
Opening Hours
Address
Miller Hendry
10 Blackfriars Street
Perth
Perth and Kinross
PH1 5NS
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £0 | £0 |
| Lettings | 100% | 50% | £475 | £475 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Oct 09,2015
Oct 09,2015
4
people found
this helpful
this helpful
The agent doesn't keep customers informed of developments and frequently ignores emails. Infact you, as the customer, are made to feel as if you are a nuisance if you phone to ask for an update. What should be a straightforward process has been made stressful ...
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Aug 18,2015
Aug 18,2015
0
people found
this helpful
this helpful
I rented a property with Miller Hendry in 2013 with a friend. When viewing the property they were nice enough but it seemed like we were just a hassle to them (although property was directly across the street from the office.)
When signing the contract, there ...
read full review
read full review
What agent could do to change your mind?
Be honest, professional and respectful.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
