0% lettings valuation accuracy
0% lettings fee satisfaction
Nov 22,2011
Nov 22,2011
3
people found
this helpful
this helpful
We've spent last year and a half renting a property in East London which is managed by Square Mile and this has been by far the worst experience in 10 years privately renting in London.
We've had so many issues in our building during last year that some neighbours have decided to start paying 50% less rent.
Moreover, our building has 11 floors and the lift has been broken for the last 3 months. As all of you can imagine, Square Mile doesn't want to be responsible and everyone keeps passing the ball to each other.
Recently, Square Mile has been acquired by a different estate agent, but I'm 90% sure this new buyer is not aware of the whole "scam" going on at Square Mile limited.
If you want some advice, I'd rather sleep in a camping outdoors than renting again with Square Mile.
We're currently considering getting a lawyer by all neighbours affected within our community and sending them to court.
I never I thought a property management company could go that far and I will certainly promote their scam as much as I can on all mayor sites, forums and blogs.
PLEASE AVOID SQUARE MILE
We've had so many issues in our building during last year that some neighbours have decided to start paying 50% less rent.
Moreover, our building has 11 floors and the lift has been broken for the last 3 months. As all of you can imagine, Square Mile doesn't want to be responsible and everyone keeps passing the ball to each other.
Recently, Square Mile has been acquired by a different estate agent, but I'm 90% sure this new buyer is not aware of the whole "scam" going on at Square Mile limited.
If you want some advice, I'd rather sleep in a camping outdoors than renting again with Square Mile.
We're currently considering getting a lawyer by all neighbours affected within our community and sending them to court.
I never I thought a property management company could go that far and I will certainly promote their scam as much as I can on all mayor sites, forums and blogs.
PLEASE AVOID SQUARE MILE
What agent could do to change your mind?
They're a bunch of scammers. Not returning deposits on time, not fixing any maintenance they're responsible for, getting as much money as they can from their tenants and using missleading information with the landlords they operate. Worst tenant experience in 10 years privately renting in LondonAttached Filesnbsp;
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Feb 07, 2012
Hi, I have just read your feedback regarding the service provided by Square Mile. As a tenant of ours you are aware that the ownership of Square Mile recently changed hands and I am sorry if you have been unhappy with the service provided in the past. Whilst we might not be able to help on all previous issues moving forward we are bringing the level of service up to a much higher standard and I am confident that you will see a change in service levels.
I am head of Customer services at Square Mile, therefore, if i can be of any further assistance, then please don't hesistate to contact me at [email protected]
Thanks
Louise
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Opening Hours
Address
Dexters
115 Newgate Street
City of London,London
Greater London
EC1A 7AE
020 7796 4622, 20 7796 4633
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
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- Block Management
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- Conveyancing
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Aug 12,2014
Aug 12,2014
1
people found
this helpful
this helpful
Horrific experience. I moved out of this disgusting companies property earlier this year in what was one of the most stressfull and appalling experiences of MY LIFE.. Essentially we were subjected to incompetence on an unimaginable scale and sheer disdain from this company throughout our ...
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read full review
What agent could do to change your mind?
Ceasing to exist off the face of the earth.Attached Filesnbsp;
Comment on agent fees
Shambles. They tried to charge us additional fees at the end of the tenancy as they apparently undercharged us when we moved in despite providing us a legal invoice which was paid in full. Sure this is illegal right.?
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Nov 17, 2014
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(2)
I already escalated all these issues to your managing director Matthew Patient who did NOTHING to sort it out. So stop trying to appear like you care. You are a despicable company who will eventually get whats coming to it. ...
Sep 06,2012
Sep 06,2012
3
people found
this helpful
this helpful
This company is quick to take your money, but slow to do any other part of their job. They take months to fix anything that is their responsibiltiy , including broken appliances, plumbing etc. Also, once you move out, don't expect your deposit to be returned ...
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read full review
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Sep 18, 2012
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(1)
Hello,
I am really sorry to hear that you have been unhappy with the service provided by Square Mile. I am head of Customer Services here at Square Mile and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you.
I will look forward to hearing from you.
Louise ...
Nov 22,2011
Nov 22,2011
3
people found
this helpful
this helpful
We've spent last year and a half renting a property in East London which is managed by Square Mile and this has been by far the worst experience in 10 years privately renting in London.
We've had so many issues in our building during last year ...
read full review
read full review
What agent could do to change your mind?
They're a bunch of scammers. Not returning deposits on time, not fixing any maintenance they're responsible for, getting as much money as they can from their tenants and using missleading information with the landlords they operate. Worst tenant experience in 10 years privately renting in LondonAttached Filesnbsp;
Was this helpful?
Yes
Yes
Feb 07, 2012
View all comments
(2)
Hi,
I have just read your feedback regarding the service provided by Square Mile. As a tenant of ours you are aware that the ownership of Square Mile recently changed hands and I am sorry if you have been unhappy with the service provided in the past. Whilst we might not be able to help on all previous issues, moving forward we are bringing the level of service up to a much higher standard and I am confident that you will see a change in service levels.
I am head of Customer Services at ...
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I have just read your feedback regarding the service provided by Square Mile. As a tenant of ours you are aware that the ownership of Square Mile recently changed hands and I am sorry if you have been unhappy with the service provided in the past. Whilst we might not be able to help on all previous issues, moving forward we are bringing the level of service up to a much higher standard and I am confident that you will see a change in service levels.
I am head of Customer Services at Square Mile, therefore, if i can be of any further assistance, then please don't hesistate to contact me at [email protected]
Thanks
Louise