100% sales valuation accuracy
50% sales fee satisfaction
Aug 17,2015
Aug 17,2015
1
people found
this helpful
this helpful
I contacted and left an enquiry with Freeman Forman via Rightmove about a 4 bed maisonette on De Cham Road, St Leonards. Having not heard the agent I telephoned them and eventually spoke to Julie Greenhow about the property. I was impressed with Julie's knowledge and advice about the property. I made it clear that before I saw the property, which hadn't received any offers and many viewings, that I wanted to know whether the seller would accept a reduced offer. Julie promised and gave assurances that she would contact and speak to the seller. Having not heard from Julie a few days later, I contacted her by e-mail and then tried to telephone her office. Julie did not get back to me. As I was very keen to view the property, and travel 80 miles, 2 hours, from London, After two more telephone calls to Freeman Forman I telephoned and spoke to a colleague to arrange a viewing. I was informed that Julie would get back to me but I never heard from her. I assumed that the viewing was going ahead and maybe with another agent, so I set out off from London and travelled to St Leonards. 60 miles in to my journey, I pulled in to a petrol station and heard a message from Julie informing me that the vendor was pulling the property off the market. From the message I believe that Julie had this knowledge from the previous day. I was so annoyed that I couldn't contact Julie as I was upset and disappointed with the overall poor service following my conversation with Julie, the fact that she didn't get in touch with me, and ignored my e-mails and messages that I left with her colleagues. I wasted time and money in getting to St Leonards. On the balance of probability I also wonder, following the poor service that I received, whether the seller also did not receive a brilliant service, similar to me, and the agent lost out on a sale? The lacklustre behaviour by Freeman Forman wouldn't happen with a property agent in London where estate agents are sharper and more customer focused.
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Latest Reviews
17th Aug 2015
reviewed by 'Christopher'
4th Mar 2014
reviewed by 'hastings1066'
11th Sep 2012
reviewed by 'Battle'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 50% | £340,000 | £350,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 2 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Aug 17,2015
Aug 17,2015
1
people found
this helpful
this helpful
I contacted and left an enquiry with Freeman Forman via Rightmove about a 4 bed maisonette on De Cham Road, St Leonards. Having not heard the agent I telephoned them and eventually spoke to Julie Greenhow about the property. I was impressed with Julie's knowledge and ...
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Feb 10,2015
Feb 10,2015
3
people found
this helpful
this helpful
I had an absolutely delightful experience with Freeman Forman Battle. Kevin and the team were fantastic, they pushed and fighted for me and got my property under offer and sold within 5 weeks of putting my property on the market. I couldnt speak higher of them. ...
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Comment on agent fees
Had said that fees were a little higher than others but assured me he could get the best price possible. They got me ‚£20,000 more than any other agent even suggested putting it on the market for. DEFINITELY worth the extra in fees !!!
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Mar 04,2014
Mar 04,2014
1
people found
this helpful
this helpful
Freeman Forman's Battle office's service can only be summarized as inefficient, incompetent and ineffective. We have sold six or seven properties in the last 30 years, both in the UK and abroad, and we have never experienced such a disaster as Freeman Forman's "attempt" to sell ...
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Sep 11,2012
Sep 11,2012
10
people found
this helpful
this helpful
AVOID AVOID AVOID, Freeman & Foreman are terrbible, they inflated my valuation to get the business then they constantly tried to get me to drop the price. the staff are useless too, no feedback and rude. I complained to the manager but nothing happened. i should ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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