5 Star Review
Nov 29,2018
By:
'Mr'
Nov 29,2018
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: NG8
They arranged our mortgage
Postcode: NG8
0
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Charlie has been brilliant, She gave me helpful advice of the best offers for me, and secured the an excellent deal for me, faster than i expected. Throughout the process, she kept me up to date with the progress of my application. Whenever i call ...
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Comment on agent fees
good
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5 Star Review
May 15,2018
By:
'Tuhinur'
May 15,2018
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: Yes
Postcode: NG5
Lettings (as a Landlord)
Rent PCM: £600
Postcode: NG5
1
people found
this helpful
Chelsea at Burchell Edwards was amazing finding me tenants she keepet me informed with all the viewing giving me updates on the viewing....
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Comment on agent fees
Found tenants under 2 weeks fantastic job Chelsea keep it up
1
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“Landlords, choose another letting agent...”
1 Star Review
Apr 27,2018
By:
'Landlord'
Apr 27,2018
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: NG15
Lettings (as a Landlord)
Postcode: NG15
1
people found
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Not impressed with this agent at all. Most of the time you will not deal with the Huchnall branch you will deal with this finance department based in Burton-on-trent so no point in picking a local agent. It also means that you will deal with ...
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Comment on agent fees
Unexpected and unexplained fees a regular occurrence.
1
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“Completely unhelpful company. Looking to put an offer on a ......”
1 Star Review
Jan 10,2018
By:
'Looking'
Jan 10,2018
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NG15
Sales (Prospective customer)
Postcode: NG15
1
people found
this helpful
Completely unhelpful company. Looking to put an offer on a property but they will not tell the seller the offer until I have seen THEIR mortgage advisor first. I have a Mortgage Agreement with my bank, that I have said I can email to them.
...
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1
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“Terrible service from poorly trained obnoxious staff. Awful communication between ......”
1 Star Review
Jun 20,2017
By:
'Hope-this-helps'
Jun 20,2017
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: No
Postcode: NG15
Lettings (as a Tenant)
Rent PCM: £675
Postcode: NG15
0
people found
this helpful
Terrible service from poorly trained obnoxious staff. Awful communication between themselves and clients.
On the two occasions we asked for advice we were given wrong information which they then covered up. This ended up costing us money. I would avoid this agent at all cost!...
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Comment on agent fees
Too high for the service offered. They ask for an absurd amount of money for the level of service they actually provide.
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“Lack communication with customer, forever chasing up for feedback on ......”
1 Star Review
Nov 20,2016
By:
'Melissa'
Nov 20,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG15
Lettings (as a Tenant)
Postcode: NG15
4
people found
this helpful
Lack communication with customer, forever chasing up for feedback on viewings, not checking Upto date legal documents. Feel like no care is given by any of staff poor service don't recommend these at all. Avoid...
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Comment on agent fees
Expensive and not good customer service
4
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“Ryan was brilliant throughout. He stayed in touch with us ......”
5 Star Review
Sep 14,2016
By:
'Adelle'
Sep 14,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NG15
Lettings (as a Tenant)
Postcode: NG15
0
people found
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Ryan was brilliant throughout. He stayed in touch with us all the way through the rental process and wasn't pushy at all. He explained everything to us from the start and everything moved exactly as planned. We love the house and have had no problems ...
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Comment on agent fees
I think the fees are fair. I have heard from friends who have rented a property similar who have paid higher fees and have had problems with their agreement which we have not.
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“My experience with Burchell Edwards was a positive one which ......”
5 Star Review
Aug 19,2016
By:
'Julie'
Aug 19,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NG16
Lettings (as a Tenant)
Postcode: NG16
0
people found
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My experience with Burchell Edwards was a positive one which I would deffinately reccomend. Joshua was friendly but professional throughout the process. He was very helpful and kept me up to date with every detail. He made everything run smoothly and stress for me, I ...
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Comment on agent fees
Good
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“I met Laura at a house we loved and wanted ......”
1 Star Review
May 06,2016
By:
'barrie'
May 06,2016
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: NG
Lettings (as a Landlord)
Postcode: NG
1
people found
this helpful
I met Laura at a house we loved and wanted to buy.we have the deposit ready to go.
Laura said theses are your options on mortgage of buy to let.
She sold us and to good be true sales pitch
She told us the ...
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Comment on agent fees
Bad
1
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“Josh has been an absolute pleasure to deal with as ......”
5 Star Review
Apr 08,2016
By:
'JoeR'
Apr 08,2016
Services: Lettings (as a Landlord)
Rent PCM: £695
Would you recommend?: Yes
Postcode: NG15
Lettings (as a Landlord)
Rent PCM: £695
Postcode: NG15
0
people found
this helpful
Josh has been an absolute pleasure to deal with as part of this process. Articulate, professional, responsive and a genuine credit to your firm, much MUCH better than Haarts! Could not ask for a better service...
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Comment on agent fees
Good, reasonable
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“A little over priced with fees but customer service was ......”
5 Star Review
Mar 23,2016
By:
'Nathan'
Mar 23,2016
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: Yes
Postcode: NG15
Lettings (as a Tenant)
Rent PCM: £575
Postcode: NG15
0
people found
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A little over priced with fees but customer service was impeccable and worth it in the end... Would recommend to a friend...
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Comment on agent fees
A little expensive but well worth it for the service and home
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“Thanks for a professional service from the valuation through to ......”
5 Star Review
Mar 23,2016
By:
'Steve'
Mar 23,2016
Services: Lettings (as a Landlord)
Rent PCM: £575
Would you recommend?: Yes
Postcode: NG15
Lettings (as a Landlord)
Rent PCM: £575
Postcode: NG15
0
people found
this helpful
Thanks for a professional service from the valuation through to the new tenants moving in .josh worked hard on all aspects of the process and I will recommend to all my friends and family.
Thanks again Steve ....
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Comment on agent fees
Good
0
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“Josh was a pleasure to work with, he was polite, ......”
5 Star Review
Feb 29,2016
By:
'Joanne'
Feb 29,2016
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: Yes
Postcode: NG5
Lettings (as a Tenant)
Rent PCM: £575
Postcode: NG5
0
people found
this helpful
Josh was a pleasure to work with, he was polite, patient, honest and straight to the point. I would definitely go back to Josh for future rental enquiries as I can be sure to receive excellent service....
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0
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“My experience as a landlord with Burchell Edwards started when ......”
5 Star Review
Feb 04,2016
By:
'Rob'
Feb 04,2016
Services: Lettings (as a Landlord)
Rent PCM: £545
Would you recommend?: Yes
Postcode: NG8
Lettings (as a Landlord)
Rent PCM: £545
Postcode: NG8
3
people found
this helpful
My experience as a landlord with Burchell Edwards started when I found their leaflet in my mailbox as I had a property available for the rental market.
The property had already been on the market for a few weeks and I was planning to have ...
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Comment on agent fees
Their fees might not be the cheapest on the market but, in my case, they were quite flexible to match the previous agent's fees...so far so good
3
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“Unfortunately my experience of trying to rent a property with ......”
1 Star Review
Oct 16,2015
By:
'Customer12345'
Oct 16,2015
Services: Lettings (Prospective customer)
Rent PCM: £675
Would you recommend?: No
Postcode: NG2
Lettings (Prospective customer)
Rent PCM: £675
Postcode: NG2
0
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Unfortunately my experience of trying to rent a property with Burchell Edwards has been less than perfect. This is for 3 specific reasons,
1. The flat was initially advertised as Unfurnished but we were advised on arriving for a viewing it is actually furnished
2. After putting down ...
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“As new Landlords we found that Adele and Josh provided ......”
5 Star Review
Sep 25,2015
By:
'Mr'
Sep 25,2015
Services: Lettings (as a Landlord)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: NG16
Lettings (as a Landlord)
Rent PCM: £1000
Postcode: NG16
0
people found
this helpful
As new Landlords we found that Adele and Josh provided a quick and stress free letting service. Our new tenants are a great fit and were signed up in only a few days....
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Comment on agent fees
Great value for a fully managed service although we were given an introductory offer as this was a new branch in Hucknall.
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“My business partner and myself were extremely pleased with the ......”
5 Star Review
Aug 12,2015
By:
'linda'
Aug 12,2015
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: NG5
Lettings (as a Landlord)
Rent PCM: £550
Postcode: NG5
0
people found
this helpful
My business partner and myself were extremely pleased with the enthusiastic and relaxed professionalism of Joshua who initially contacted me by mail with a view to market our property and in a short space of time secured two very good tenants. He made the formalising ...
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Comment on agent fees
Agent's assessment spot on.
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“This member of staff was outstanding in many ways. He ......”
5 Star Review
Aug 11,2015
By:
'Rachel'
Aug 11,2015
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: NG5
Lettings (as a Tenant)
Rent PCM: £550
Postcode: NG5
0
people found
this helpful
This member of staff was outstanding in many ways. He went above and beyond helping us throughout the entire process of securing this house. His customer service skills were excellent, he was always happy, smiling and made you feel like nothing was too much. I ...
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“I believe without this fantastic agent we would have never ......”
5 Star Review
Aug 11,2015
By:
'Aaron'
Aug 11,2015
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: NG5
Lettings (as a Tenant)
Rent PCM: £550
Postcode: NG5
0
people found
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I believe without this fantastic agent we would have never landed this beautiful property. Very friendly, approachable and willing to go the extra mile resulting in great customer service. Hes an asset to your company.
10 out of 10....
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“Me and my partner were put in a rather difficult ......”
5 Star Review
Aug 10,2015
By:
'Natalie'
Aug 10,2015
Services: Lettings (as a Tenant)
Rent PCM: £495
Would you recommend?: Yes
Postcode: NG3
Lettings (as a Tenant)
Rent PCM: £495
Postcode: NG3
0
people found
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Me and my partner were put in a rather difficult situation when the Landlady of a property we were to rent pulled out just 2 days before we were due to move in. Both Adele and Josh did a great job finding us an alternative and ...
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“I would just like to say that I am really ......”
5 Star Review
Jun 22,2015
By:
'Delia'
Jun 22,2015
Services: Lettings (as a Tenant)
Rent PCM: £375
Would you recommend?: Yes
Postcode: NG15
Lettings (as a Tenant)
Rent PCM: £375
Postcode: NG15
0
people found
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I would just like to say that I am really impressed with the branch in Hucknall. They handled me as a person with individual needs and kept in contact all they way with the communications between myself and the Landlord. Very approachable and professional. Everything ...
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Comment on agent fees
The fees were very reasonable.
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“Burchell edwards were fantastic when letting our property out. We ......”
5 Star Review
Jun 11,2015
By:
'Rebecca'
Jun 11,2015
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NG15
Lettings (as a Landlord)
Postcode: NG15
0
people found
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Burchell edwards were fantastic when letting our property out. We made the phone call one morning and arranged a meeting for that afternoon. Within 4 days they had found a tenant we would like to thank Adele and her team for there support throughout the process ...
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