80% sales valuation accuracy
80% sales fee satisfaction
50% lettings valuation accuracy
88% lettings fee satisfaction
Aug 12,2015
Aug 12,2015
5
people found
this helpful
this helpful
I always find both Sarah and Charlotte to be extremely polite and helpful. They lisen to what I have to say and any requests are always relayed to th superior landlord and feedback is given quite rapidly. I find them both personable, professional and understanding.
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Latest Reviews
1st Sep 2024
reviewed by 'Michelle'
4th Jun 2019
reviewed by 'Jodi'
31st May 2019
reviewed by 'Allison'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 80% | 80% | £0 | £0 |
| Lettings | 50% | 88% | £575 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 6 | 0 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 01,2024
Sep 01,2024
0
people found
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I have really enjoyed dealing with this Southend office they have been very professional, kind, efficient.
They have took time to explain things to me and get any work that is needed; done.
I had the pleasure of meeting Brian initially who was accommodating and ...
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May 22,2020
May 22,2020
0
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Excellent services and assistance whenever required.
Good rapport and friendly staff. Prompt support during the lockdown crisis.
Regular check ups and updates....
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Aug 12,2015
Aug 12,2015
4
people found
this helpful
this helpful
I had an expect ion of the home. She was very polite and answered all my questions. Also any time I call the office if I have a problem, she always gets back to us....
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Aug 11,2015
Aug 11,2015
1
people found
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I took out this contract as I was due to go travelling and wanted peace of mind, it was fortunate I stayed in the country. Communication is generally poor, I have had to chase many things several times and on a couple of occasions had ...
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Aug 12, 2015
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(1)
I am very sorry to hear this review and can confirm should you wish to contact me I will only be too happy to discuss this and going forward rectify an issues that you have. Kind Regards Brian King ...
Jun 04,2019
Jun 04,2019
0
people found
this helpful
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Had such an amazing experience so far compared to our last letting agents, Sarah has looked after us so well and sorted out any issues we have had quickly and professionally. Definitely would recommend and will be hoping to use Northwood again when we move ...
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Comment on agent fees
Very good value for money and were a lot lower than many other competitors.
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Aug 12,2015
Aug 12,2015
5
people found
this helpful
this helpful
I always find both Sarah and Charlotte to be extremely polite and helpful. They lisen to what I have to say and any requests are always relayed to th superior landlord and feedback is given quite rapidly. I find them both personable, professional and understanding....
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May 31,2019
May 31,2019
0
people found
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I have been with Northwood Southend for 7 years now as a tennant. They've always sorted any issues I've had quickly, with great communication mainly from Sarah! I would highly recommend them as agents, they provide a friendly, efficient service....
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Dec 18,2017
Dec 18,2017
1
people found
this helpful
this helpful
Always very professional and helpful service, everything's sorted out to my and the tenants best interest, we are very happy clients...
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Comment on agent fees
Fair
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Jan 08,2018
Jan 08,2018
1
people found
this helpful
this helpful
Sarah is helpful with regard to the letting of my property and over time has developed a knack for anticipating the information I am likely to ask for.
I wouldn't hesitate in recommending Sarah as an agent to one of my friends....
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Comment on agent fees
I believe the Fess are pretty high in percentage terms, but they do guarantee my rent each month.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 3:24 PM 15/12/2017 by Sarah
