100% lettings valuation accuracy
99% lettings fee satisfaction
Aug 10,2015
Aug 10,2015
1
people found
this helpful
this helpful
Found LBW to be generally poor - their office administration was a clearly a weakness as they often got confused and forgot to send out documents and more worryingly were bad at tracking rental payments. They were also slow to react when repairs were needed on the house so we moved elsewhere - would I use LBW again - no! They have been struck off from the Porperty Ombudsman Scheme also which was a bit worrying!
What agent could do to change your mind?
We just wanted LBW to be more pro-active concerning repairs - they were indifferent. We could put up with the poor office administration as it only made them look a bit silly but their reluctance to arrange any repairs was not acceptableAttached Filesnbsp;
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Aug 19, 2015
As requested if you wish to make derogatory complaints then you should have the decency to discuss them as we have said we do not recognise "Paul Rogers" and therefore need to discuss matters. You have the time to view and post online therefore you should find the time to discuss this as requested. Aug 18, 2015
Can't believe that LBW adopt a user name that means 'fedupwithmoaners' - says it all really!! Then you ask me to contact you - why would I waste my time!! Aug 17, 2015
Could "Mr Rogers " please contact LBW on 01252 620040 as we do not recognise any of your details and feel that as we have no complaint from yourself that the right redress is given.
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Latest Reviews
19th Aug 2015
reviewed by 'OVerA'
19th Aug 2015
reviewed by 'Amandax'
10th Aug 2015
reviewed by 'Paul'
Opening Hours
Address
L B W
Unit 1-2 Heritage House, Grove Farm, The Street
Crookham Village,Fleet
Hampshire
GU51 5RX
01252 620040
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £825 | £1,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 19,2015
Aug 19,2015
0
people found
this helpful
this helpful
I have rented with this company for 6 years and have never had cause to complain, there have been major missuses with the property which despite the landlords reluctance to address LBW stepped up and sorted the matters out swiftly and without any inconvenience to myself.
...
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Aug 19,2015
Aug 19,2015
0
people found
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We would like to thank LBW Lettings for all their help to me and my young family. We were placed in an awful position due to our Landlord selling up and LBW seemed to be the only agent who cared and put us first. Thank ...
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Aug 10,2015
Aug 10,2015
1
people found
this helpful
this helpful
Found LBW to be generally poor - their office administration was a clearly a weakness as they often got confused and forgot to send out documents and more worryingly were bad at tracking rental payments. They were also slow to react when repairs were needed ...
read full review
read full review
What agent could do to change your mind?
We just wanted LBW to be more pro-active concerning repairs - they were indifferent. We could put up with the poor office administration as it only made them look a bit silly but their reluctance to arrange any repairs was not acceptableAttached Filesnbsp;
Was this helpful?
Yes
Yes
Aug 19, 2015
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(3)
As requested if you wish to make derogatory complaints then you should have the decency to discuss them as we have said we do not recognise "Paul Rogers" and therefore need to discuss matters. You have the time to view and post online therefore you should find the time to discuss this as requested. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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