Jacob Fox
London, E1W
1.7/5, 7 reviews
14% recommended
14% sales valuation accuracy
29% sales fee satisfaction
50% lettings valuation accuracy
29% lettings fee satisfaction

“The agent has refused to return my deposit following a ......”

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Aug 04,2015
Minithumbdown
Anis
By: 'David'
Aug 04,2015
5 people found
this helpful
The agent has refused to return my deposit following a number of phone calls and a letter. I am unable to find them on the Companies House website and my letter to the Canary Wharf office was returned, stating they were not known. Seems to be a very suspect company, so I have had to go to court in an attempt to retrieve what they owe me. I would not recommend using them at all.
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Opening Hours
Address

Jacob Fox
5 Queen Anne Terrace, Sovereign Court
Wapping,London
Greater London
E1W 3HH
020 8022 7138

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 14% 29% £0 £0
Lettings 50% 29% £300 £1,733
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 0 5 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
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“Uncontactable, with holds deposit, runs a scam bby paying one ......”

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Sep 19,2016
Minithumbdown
Sonny
By: 'amish'
Sep 19,2016
2 people found
this helpful
Uncontactable, with holds deposit, runs a scam bby paying one month at end of month and then doesn't deposit rent for two months and tries to confuse landlord by telling them one end of month rent deposit belongs to two months !!!! SCAM...
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Comment on agent fees
Expensive and not worth the service
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“This is absolutely the worst agency I have dealt with ......”

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Sep 07,2016
Minithumbdown
By: 'Andrew'
Sep 07,2016
2 people found
this helpful
This is absolutely the worst agency I have dealt with in my 9 years of renting. They are difficult to get responses from, they don't handle maintenance requests and often times can take months to fix a small problem like a faucet fix, the customer service ...
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Comment on agent fees
Poor
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“1- they dont register tenant for Tenancy protection Schema ( agreement ......”

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Nov 24,2015
Minithumbdown
Anis
By: 'Ghadah'
Nov 24,2015
2 people found
this helpful
1- they dont register tenant for Tenancy protection Schema ( agreement more than 12 months) 2- they have poor response to maintenance request and clarification emails, i wait 10 days to fix the water oiler 3- they make overlaps tenancy agreement i've requested to evacuate the flat before ...
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What agent could do to change your mind?
expensive
Attached Filesnbsp;
Comment on agent fees
expensive
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“I was shocked by the fact that this agency has ......”

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Nov 24,2015
Minithumbdown
Anis
By: 'h.g.a'
Nov 24,2015
3 people found
this helpful
I was shocked by the fact that this agency has this rating , this totally untrue. the company not shown any professionalism on all aspects. 1) they never read the agreement and they copypaste it for all apartments,the most important they dont know when the agreement ...
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What agent could do to change your mind?
nothing ...
Attached Filesnbsp;
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“I have dealt with Jacob Fox on numerous occasions to ......”

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Sep 27,2015
Minithumbup
Anis
By: 'Shilpa'
Sep 27,2015
0 people found
this helpful
I have dealt with Jacob Fox on numerous occasions to rent my portfolio of properties in Canary Wharf. Their service is absolutely fantastic and next to none. Any queries are dealt with efficiently and I have been informed of the progress at all stages of ...
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“The agent has refused to return my deposit following a ......”

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Aug 04,2015
Minithumbdown
Anis
By: 'David'
Aug 04,2015
5 people found
this helpful
The agent has refused to return my deposit following a number of phone calls and a letter. I am unable to find them on the Companies House website and my letter to the Canary Wharf office was returned, stating they were not known. Seems to ...
read full review
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“Horrible service and ridiculously high admin fees. Provided no guidance ......”

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Jul 21,2015
Minithumbdown
By: 'MB'
Jul 21,2015
5 people found
this helpful
Horrible service and ridiculously high admin fees. Provided no guidance upon check-in including no instructions on finding the utilities closet and activating utilities. Further claimed problems several with receiving late payments that were complete errors by their accounting team. Now holding my deposit for more ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Jacob Fox, London E1W 3HH



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