100% sales valuation accuracy
95% sales fee satisfaction
Jul 29,2015
Jul 29,2015
1
people found
this helpful
this helpful
The reason for this excellent score is quite simply because I received excellent service from beginning to end of the house-selling process. Adam valued my house accurately; other agents assured me his figure was wildly optimistic but he turned out to be absolutely right. This expertise was impressive and I'm really pleased I trusted him. Furthermore, he was extremely professional in managing the process. He knew it was important to keep me posted at every turn, to reassure me and to maintain a really positive outlook throughout - it can be a very worrying time for a vendor and there is no substitute for regular feedback however bad or good the news may be. His assistant, Debora, was also very positive and reassuring. The tricky skill of bringing together the various strands of the process was also in evidence in a quiet, efficient and patient way throughout: dealing with solicitors, other agents, the buyers, the paperwork and explaining the process - on some occasions, several times to me - was extremely well handled and I am very grateful. Debora demonstrated similar skills. Their excellent 'people' skills, sense of humour and indefatigable positivity made all the difference to me; I can even say I 'enjoyed' the process - which is unheard of! As a result of such professionalism and the excellent price I received for my house, I have no hesitation in recommending Foxtons to any prospective seller in the area. Well done Foxtons.
Comment on agent fees
Foxtons is more expensive than the other agents but in my case, definitely worth the money for the reasons outlined above. I have no objection to paying more if it means the service is so efficient and successful - and, ultimately, if it means I make more money on my house-sale.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
12th Nov 2024
reviewed by 'انجليزى'
30th Apr 2023
reviewed by 'Abbas'
18th Jul 2018
reviewed by 'Satisfied'
27th May 2017
reviewed by 'Veronica'
29th Jul 2015
reviewed by 'Yes'
Opening Hours
Address
Foxtons
20-24 York Street
Twickenham,Twickenham
Greater London
TW1 3LD
020 8973 2777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 95% | £32,000 | £1,080,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 5 | 1 | 22 | 0 | 7 | 0 | 0 | 1 |
Areas covered
- TW1
- TW2
- TW3
- TW7
- TW11
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Nov 12,2024
Nov 12,2024
0
people found
this helpful
this helpful
Everything was great, Charlie Garnett at Foxtons Richmond and Twickenham has gone above and beyond in our property search journey, his communication was great and up to date, didn't need to chase him up at all, thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30,2023
Apr 30,2023
0
people found
this helpful
this helpful
Never ever trust the Foxton team. Nearly one year after I requested to refund of £500 which I paid for purchasing a flat, and still I haven't gotten my money back. They said the developer won't pay me back. If you are not professional and you ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 18,2018
Jul 18,2018
0
people found
this helpful
this helpful
The sale of a flat in Twickenham was dealt with by Adam O'Leary and Michael Wright.
The service I received was excellent. I was kept fully informed over the period the flat was on the market and received an update every Friday, plus
further updates ...
read full review
read full review
Comment on agent fees
Expensive, but sale achieved at a good price.
Was this helpful?
Yes
Yes
May 27,2017
May 27,2017
2
people found
this helpful
this helpful
Overall a nightmare. When the trying to find a place to rent they were very helpful, but once I found a flat as soon as I moved in, there was mould in the shower, washing machine and the refrigerator did not work. All of my ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 02,2015
Dec 02,2015
1
people found
this helpful
this helpful
We just recently sold our house though Foxtons Twickenham, after having no success with another agency and I cannot stress how brilliant and exceptional they were throughout the whole process. We knew Adam was the right guy in getting the job done. He and his ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 29,2015
Jul 29,2015
1
people found
this helpful
this helpful
The reason for this excellent score is quite simply because I received excellent service from beginning to end of the house-selling process. Adam valued my house accurately; other agents assured me his figure was wildly optimistic but he turned out to be absolutely right. This ...
read full review
read full review
Comment on agent fees
Foxtons is more expensive than the other agents but in my case, definitely worth the money for the reasons outlined above. I have no objection to paying more if it means the service is so efficient and successful - and, ultimately, if it means I make more money on my house-sale.
Was this helpful?
Yes
Yes
Jul 20,2015
Jul 20,2015
0
people found
this helpful
this helpful
Greg has always been polite, efficient, and friendly. He always kept us informed of proceedings - even responding to our emails during the weekend. We couldn't have asked for a better service....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 13,2015
Jul 13,2015
0
people found
this helpful
this helpful
The agent was very responsive to initial viewing requests, and was punctual, courteous and informative on subsequent, and multiple, site visits. Also, having established the type and character of the property I was looking for, she was pro-active in identifying and recommending the property I ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 02,2015
Jul 02,2015
0
people found
this helpful
this helpful
Greg did a fantastic job in the selling of our property. We had previously been with another estate agent who was very poor in comparison. Greg had multiple viewings and kept is informed every step of the way. Even though it was tricky as he ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 12,2015
Jun 12,2015
0
people found
this helpful
this helpful
Difficult to not say everything nice about Greg - he is persuasive, diligent, immaculately dressed, soft spoken but firm, knows his job very well, very friendly and yet focussed on the business in hand, great negotiation skills, and always ahead of the game. I don't ...
read full review
read full review
Comment on agent fees
I think you should have charged just a tad less - say 2%
Was this helpful?
Yes
Yes
Apr 17,2015
Apr 17,2015
0
people found
this helpful
this helpful
Excellent service from Foxtons. Greg fully explained how he and his team would market our flat and ensured that we were happy with this. The number of suitable potential buyers they generated was impressive. We were always given prior notice of viewings and given feedback ...
read full review
read full review
Comment on agent fees
We felt the fees were too high when compared to other local agents, however, they really did work hard for the money.
Was this helpful?
Yes
Yes
Apr 06,2015
Apr 06,2015
0
people found
this helpful
this helpful
They were always swift in response from first to last and when solicitors were slow over an aspect of lease renewal their direct approach to the vendor proved very useful. Professional yet with a light and personal touch they were everything we would want and ...
read full review
read full review
Comment on agent fees
Surveyor put valuation right at top end.
Was this helpful?
Yes
Yes
Mar 13,2015
Mar 13,2015
0
people found
this helpful
this helpful
Debora was very friendly and proactive when we were viewing properties. When we were in the process of exchanging and completing she made sure we were always updated and was very helpful in chasing up the vendor/solicitor and answering any questions we had. We ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 26,2015
Feb 26,2015
0
people found
this helpful
this helpful
From outset, a very friendly and professional service. A great understanding of the stress involved on our part and I felt my hand was held all way through the process....
read full review
read full review
Comment on agent fees
well earned
Was this helpful?
Yes
Yes
Feb 11,2015
Feb 11,2015
0
people found
this helpful
this helpful
The sale of the flat was due to my Brother dying so was a very difficult time for all of us as a family.
Greg Boxer supported us throughout . We could not have asked for anything more.
He liaised with solicitor/ Buyer and completely kept ...
read full review
read full review
Comment on agent fees
Nobody is ever happy with a 3% fee. The only reason we accepted was because the extra out of hours support was there should we require it.
Was this helpful?
Yes
Yes
Jan 15,2015
Jan 15,2015
0
people found
this helpful
this helpful
I thought Foxtons gave a first class service. They were very professional from the first meeting they put me as ease with the whole process and made me feel like a valued customer. Greg kept me updated on a regualr basis which was appreciated. I ...
read full review
read full review
Comment on agent fees
Fine
Was this helpful?
Yes
Yes
Nov 04,2014
Nov 04,2014
0
people found
this helpful
this helpful
Foxtons have now sold more than one property for us over the years and also let our apartment successfully over many years.
Greg Boxer has been on the ball during the whole process of our latest sale, introducing our buyer and maintaining confidence and good ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 31,2014
Oct 31,2014
0
people found
this helpful
this helpful
Alice was extremely helpful when it came to helping me find a property. She regularly updated me with prospective properties and really took into consideration what I had told her I was looking for. She often showed me multiple properties at once, and really made ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 08,2014
Oct 08,2014
0
people found
this helpful
this helpful
My wife and I were an overseas buyer ( I live and work in Riyadh, Saudi Arabia) and we thought we attained exceptional good value from the high professional services provided by Foxtons to bring the sale through to Exchange of Contracts (which occurred today) and ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 06,2014
Oct 06,2014
0
people found
this helpful
this helpful
Being on the market for 4 weeks, I've visited more than 20 agencies and decided to write a recommendation only for Alice Carroll from Foxtons Twickenham. It didn't take me long to realise her honest, sincere and helpful personality, which was a great start to build a ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 22,2014
Sep 22,2014
0
people found
this helpful
this helpful
Overall I have been very satisfied selling my property through Foxtons. They had just opened a new branch in Twickenham, so I was lucky enough to be able to take advantage of the 0% fee they were offering at the time. All the agents at the ...
read full review
read full review
Comment on agent fees
0% fee
Was this helpful?
Yes
Yes
Sep 18,2014
Sep 18,2014
0
people found
this helpful
this helpful
Foxtons has been amazing from the start, all the stress of selling the property they took care of . Gregory was very encouraging and supportive , he actually told me I could get a lot more on my property . My Flat is sold now at the best ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 17,2014
Sep 17,2014
0
people found
this helpful
this helpful
I was absolutely delighted by Alice's work, help and support. She is an excellent agent and I am very grateful for the wonderful job she did to ensure that we have a nice and cozy place to live!...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 09,2014
Jul 09,2014
2
people found
this helpful
this helpful
Absolutely fantastic service from Greg Boxer at Foxtons. He walked into my flat and after looking at it and making notes, he told me with confidence he could sell my property in 2 weeks and that there was a demand for that particular type of property. ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 16,2014
Jun 16,2014
0
people found
this helpful
this helpful
I would like to express appreciation for the service from start to finish that all of the Foxtons staff provided in the sale of my house. They were all completely delightful, courteous and accommodating and kept me in touch throughout the whole process. I would ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 13,2014
Jun 13,2014
0
people found
this helpful
this helpful
After the first time meeting Greg both my wife and I knew he was the right person to sell our flat, professional, knew his market and more importantly the types if prospective buyers for our property.
The confidence he had in what was an achievable ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 10,2014
Jun 10,2014
0
people found
this helpful
this helpful
Good afternoon
I would like to inform that we have found a suitable and lovely home for my family.
I take this opportunity to express on behalf of my family our gratitude to Foxtons for the job done, and especially thanks to Frances Oldacre for ...
read full review
read full review
Was this helpful?
Yes
Yes
May 29,2014
May 29,2014
0
people found
this helpful
this helpful
I found the experience with Foxtons to be excellent! The people we dealt with (Greg Boxer and Rosie Instance) were great! They kept us very well informed along the way, even though we were in a chain which was challenging at times. We have now ...
read full review
read full review
Was this helpful?
Yes
Yes
May 28,2014
May 28,2014
0
people found
this helpful
this helpful
Foxtons have always been very efficient and professional; I have no hesitation in recommending them for both sales and rentals....
read full review
read full review
Was this helpful?
Yes
Yes
May 06,2014
May 06,2014
0
people found
this helpful
this helpful
Had this property on with a smaller, local agent for over six months with no sale. Foxtons found me two buyers within a week and followed the best one through to completion. Need I say any more?! Very efficient and professional and would definitely recommend ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:43 PM 06/12/2017 by Daisy Mason
