Pavilion Properties
Brighton, BN2
3.7/5, 71 reviews
68% recommended
100% lettings valuation accuracy
76% lettings fee satisfaction

Contact Us

“Liam was very professional. Took his time understanding what we ......”

Share on :
Jul 26,2015
Minithumbup
By: 'JOhn'
Jul 26,2015
0 people found
this helpful
Liam was very professional. Took his time understanding what we wanted and found properties that suited our needs. As a Dad of a student I was reassured that he knew what he was doing for my daughter.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 71
13th Nov 2021
reviewed by '2020-2021 tenant'
“I lived in a Pavilion Properties house for the best part of a year and safe to say will not ......”
14th Aug 2020
reviewed by 'Aisling'
“When living below the agency in a flats aged by pavilion it was the worst renting experience. Firstly, upon arrival ......”
13th Aug 2019
reviewed by 'Maxi'
“As far as payments go everything went smoothly. However me and 3 other tenants had to pay nearly £200 each in agency ......”
11th May 2019
reviewed by 'Studentrent'
“Think the staff act disgustingly unprofessional and rude. They would not respond or act like this if we were not ......”
24th Aug 2018
reviewed by 'maxtmelia'
“Superb service. Moving into private student accommodation after my first year of uni at Sussex with my friends has been ......”
28th Mar 2018
reviewed by 'PK'
“I just gave away my money so the agency took advantage of my situation and I never got a refund. ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 02:00
  • Sunday: Closed
Address

Pavilion Properties
128-129 Lewes Road
Brighton
East Sussex
BN2 3LG
01273 686 306

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 76% £413 £2,058
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 37 20 0 0 0 0 0 3
Areas covered
  • BN16
  • BN1
  • BN2
  • BN3
  • BN22
  • BN11
  • BN17
  • BN18
  • BN15
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
UKALA TPOS Lettings TPOS DPS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

“Awful experience - health & safety nightmare...”

Share on :
Nov 13,2021
Minithumbdown
By: '2020-2021 tenant'
Nov 13,2021
1 people found
this helpful
I lived in a Pavilion Properties house for the best part of a year and safe to say will not be using them again. They had absolutely no regard for the health nor safety of their tenants and for the most part did not treat ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“When living below the agency in a flats aged ......”

Share on :
Aug 14,2020
Minithumbdown
By: 'Aisling'
Aug 14,2020
1 people found
this helpful
When living below the agency in a flats aged by pavilion it was the worst renting experience. Firstly, upon arrival the state of the flat was appalling, ring marks on the coffee table, mouldy mattress, light bulbs not working etc. When we discussed this with ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As far as payments go everything went smoothly. However me ......”

Share on :
Aug 13,2019
Minithumbdown
By: 'Maxi'
Aug 13,2019
0 people found
this helpful
As far as payments go everything went smoothly. However me and 3 other tenants had to pay nearly £200 each in agency fees on top of the £600 each deposit. The house we lived in for the first year was £466 each pm without bills and when we were ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Paul ACORN
Aug 29, 2019
View all comments (1)
Hi Maxi, if you have had problems with Pavilion Properties not doing repairs making unfair charges to your deposit ACORN Brighton would be interested to know. Get in touch at [email protected] ...

“Unprofessional and rude...”

Share on :
May 11,2019
Minithumbdown
claim your profile
Dan
By: 'Studentrent'
May 11,2019
0 people found
this helpful
Think the staff act disgustingly unprofessional and rude. They would not respond or act like this if we were not students....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Paul ACORN
Aug 29, 2019
View all comments (1)
Hi Studentrent, if you have recently had a bad experience with Pavilion Properties ACORN Brighton would be interested to know and possibly support you in taking action. You can get in touch at [email protected] ...

“Great customer service...”

Share on :
Aug 24,2018
Minithumbup
claim your profile
Chris
By: 'maxtmelia'
Aug 24,2018
0 people found
this helpful
Superb service. Moving into private student accommodation after my first year of uni at Sussex with my friends has been an easy ride with Pavilion. Thanks to Chris and Shane and the rest of the guys at Pavilion. Will use again....
read full review
Comment on agent fees
Good and fair.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Awful experience....”

Share on :
Mar 28,2018
Minithumbdown
By: 'PK'
Mar 28,2018
2 people found
this helpful
I just gave away my money so the agency took advantage of my situation and I never got a refund. The customer service is horrible and no one even cared to reply to me....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“When me and my partner found a property with Pavillion ......”

Share on :
May 16,2016
Minithumbup
By: 'MayaxRosser'
May 16,2016
0 people found
this helpful
When me and my partner found a property with Pavillion properties, it was very straight forward. Since we had just spent a year with another agency, while having hell with the old property as well. This was a breath of fresh air! Joss Goodwin was ...
read full review
Comment on agent fees
Good
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Robert Austin
May 16, 2016
View all comments (1)
Dear Maya, Thank you for your review. We work extremely hard to make sure issues are dealt with efficiently and we are glad you are happy with us and your home. ...

“Very reliable and accurate. Whenever there is a problem they ......”

Share on :
Feb 03,2016
Minithumbup
claim your profile
Joss
By: 'Rose'
Feb 03,2016
0 people found
this helpful
Very reliable and accurate. Whenever there is a problem they try and resolve the issue within 24 hours. Joss is very quick at replying to e-mails and coming with solutions to fix any minor problems we might have had. Pavilion properties is a good agency and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Renewing contract with them. They are efficient at what they ......”

Share on :
Jan 29,2016
Minithumbup
By: 'Charlotte'
Jan 29,2016
0 people found
this helpful
Renewing contract with them. They are efficient at what they do, any problems are sorted out quickly. The staff are all friendly. They have dealt with everything quickly....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rob and Joss were very helpful and got tenants very ......”

Share on :
Oct 30,2015
Minithumbup
By: 'Fiona'
Oct 30,2015
0 people found
this helpful
Rob and Joss were very helpful and got tenants very quickly for my property They were very helpful with all the details of renting...
read full review
Comment on agent fees
very reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been dealing with few agencies so far and ......”

Share on :
Oct 20,2015
Minithumbup
claim your profile
Joss
By: 'Marek'
Oct 20,2015
0 people found
this helpful
I have been dealing with few agencies so far and I can easily rank Pavilion Properties as the best of them. The agent we deal with is Joss Goodwin and from beginning he was very helpful, fast and efficient. Whenever we called for some minor ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The staffs have great attitude while they are serving us, ......”

Share on :
Aug 31,2015
Minithumbup
claim your profile
Joss
By: 'Chi'
Aug 31,2015
0 people found
this helpful
The staffs have great attitude while they are serving us, also being really helpful with all the favour. All the letting process is efficient and convenience, we could done most of them on the internet....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I've been with 3 letting agents in Brighton, Pavilion being the ......”

Share on :
Aug 25,2015
Minithumbup
claim your profile
Joss
By: 'seb'
Aug 25,2015
0 people found
this helpful
I've been with 3 letting agents in Brighton, Pavilion being the most efficient, honest and easy to get along with, They're reliable with house maintenence and their staff are very helpful. This is the reason i will be using them again...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“When me and my housemate moved into our new flat ......”

Share on :
Aug 13,2015
Minithumbup
claim your profile
Joss
By: 'Tom'
Aug 13,2015
0 people found
this helpful
When me and my housemate moved into our new flat with Pavilion Properties it wasn't in the best state. There was a leak in the bathroom, it was dirty, a broken plug socket in one of the bedrooms, a broken shed door in the garden ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am writing to declare my utmost satisfaction with the ......”

Share on :
Aug 03,2015
Minithumbup
claim your profile
Joss
By: 'imsorryrumham'
Aug 03,2015
0 people found
this helpful
I am writing to declare my utmost satisfaction with the role that Joss played in enabling myself and my girlfriend to find somewhere to live. A constant understanding for the troubles we had in our previous home and did nothing but aid the process of ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Liam was very professional. Took his time understanding what we ......”

Share on :
Jul 26,2015
Minithumbup
By: 'JOhn'
Jul 26,2015
0 people found
this helpful
Liam was very professional. Took his time understanding what we wanted and found properties that suited our needs. As a Dad of a student I was reassured that he knew what he was doing for my daughter....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have worked closely with Pavilion properties for 2 years, we ......”

Share on :
Jul 06,2015
Minithumbup
By: 'Sarah'
Jul 06,2015
0 people found
this helpful
I have worked closely with Pavilion properties for 2 years, we rent several houses for them for our Students and Liam is my account Manager and number 1 go-to. Liam has been consistently polite, organised and helpful and a pleasure to work with, it has made my ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had a very positive experience from using Pavillion Properties, ......”

Share on :
Jun 09,2015
Minithumbup
claim your profile
Joss
By: 'Sophie'
Jun 09,2015
0 people found
this helpful
I had a very positive experience from using Pavillion Properties, I thought it might be a stressful process but was really surprised at how little I had to do and was extremely happy to have the stress taken away! Joss Goodwin was highly professional and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Joss at Pavilion was great. Very responsive when I asked ......”

Share on :
Mar 26,2015
Minithumbup
claim your profile
Joss
By: 'S93'
Mar 26,2015
0 people found
this helpful
Joss at Pavilion was great. Very responsive when I asked questions and the whole process was really smooth and simple. I'd definitely recommend Joss, he was a pleasure to deal with when renting - explained everything clearly and made me feel valued. Cheers Joss!...
read full review
Comment on agent fees
In comparison to other agents in the area the fees were reasonable. Clearly told what I was paying for with the agency fees before I paid which was great.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have had terrible experiences with property agencies before this ......”

Share on :
Mar 18,2015
Minithumbup
claim your profile
Joss
By: 'H'
Mar 18,2015
0 people found
this helpful
I have had terrible experiences with property agencies before this however have found Pavilion Properties to be incredibly helpful. We unfortunately had a leak in our first week and they were able to resolve this quickly, including any furniture that was damaged in the process. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I faced with bad experience from my former agency. Everything ......”

Share on :
Mar 16,2015
Minithumbup
claim your profile
Joss
By: 'St'
Mar 16,2015
0 people found
this helpful
I faced with bad experience from my former agency. Everything are totally different when I contact with Pavillion. I have found there service to be good especially joss he has been very professional. Everything is perfect for me thank you...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Joss was really good and he understood perfectly the situation, ......”

Share on :
Dec 16,2014
Minithumbup
claim your profile
Joss
By: 'Joss'
Dec 16,2014
0 people found
this helpful
Joss was really good and he understood perfectly the situation, we managed to do exactly as we wanted to, thanks to him and his attention regarding the contract !! We really have great experience with the agency and Joss is a really good contact within Pavillon ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had visited a few different estate agents and it ......”

Share on :
Dec 04,2014
Minithumbup
By: 'Darren'
Dec 04,2014
0 people found
this helpful
I had visited a few different estate agents and it wasn't until I saw Rob Austen at pavilion properties I knew this was the right place for me. He made me feel reassured that the property would be completed in time which the other estate ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This man is not only a poor estate agent he ......”

Share on :
Nov 14,2014
Minithumbdown
By: 'F__KYOUROBANDCHRIS'
Nov 14,2014
4 people found
this helpful
This man is not only a poor estate agent he is rude, unprofessional and will not hesitate to squeeze as much money as possible out of you, be it legally or otherwise. To be honest the whole department worked collectively without any professionalism not even ...
read full review
What agent could do to change your mind?
They could have behaved like an estate agency and not tried to extort money from their clients.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Do not deal with this estate agent in any circumstances.......”

Share on :
Oct 24,2014
Minithumbdown
claim your profile
Joss
By: 'Unhappy'
Oct 24,2014
2 people found
this helpful
Do not deal with this estate agent in any circumstances. Prior to tenancy starting, moving in dates were unclear and as to work on the property, it was still ongoing on the moving in date. When in the property the shocking customer service crossed the ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Pavilion Properties
Oct 24, 2014
View all comments (1)
Dear 'unhappy students', Please can you email your address and issues to [email protected] and we will get this matter resolved as soon as we can. We take our customer service very importantly and do not like to have feedback like this. We will be in touch with you as soon as we can. Thank you Pavilion Properties ...

“Rob @ Pavilion was clear and straightforward throughout, with good knowledge ......”

Share on :
Sep 17,2014
Minithumbup
By: 'Janey'
Sep 17,2014
0 people found
this helpful
Rob @ Pavilion was clear and straightforward throughout, with good knowledge of the local market. Lots of potential tenants viewed the property immediately it was available and it was let within 3 days. Rob was effective with all the paperwork and guarantors, and was always very quick ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Rob
Sep 17, 2014
View all comments (1)
Thank you for your comments Janey ...

“Joss did a great job for me! He gave me ......”

Share on :
Sep 08,2014
Minithumbup
claim your profile
Joss
By: 'Mike'
Sep 08,2014
0 people found
this helpful
Joss did a great job for me! He gave me good advice about my previous tenant and found the new tenants within a matter of days, at an increased monthly rental. He kept me informed by email at all times. He organised the cleaning, painting, ...
read full review
Comment on agent fees
Good value
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Joss was very helpful and took us through the process ......”

Share on :
Sep 02,2014
Minithumbup
claim your profile
Joss
By: 'Roz'
Sep 02,2014
0 people found
this helpful
Joss was very helpful and took us through the process clearly. My Daughter is due to start University shortly and I feel very confident Joss is going to oversee the property and tenants without any question....
read full review
Comment on agent fees
Acceptable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We moved into our new student accommodation with a grudge ......”

Share on :
Aug 31,2014
Minithumbup
claim your profile
Joss
By: 'Hannah'
Aug 31,2014
0 people found
this helpful
We moved into our new student accommodation with a grudge against student letting agencies as we had a bad experience with Parks Letting. However, Joss has been so helpful through our whole moving process and has sorted out all our maintenance issues with the new ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lora Lewis, my agent at Pavilion Properties, was very efficient, ......”

Share on :
Aug 30,2014
Minithumbup
claim your profile
Lora
By: 'Isabelle'
Aug 30,2014
0 people found
this helpful
Lora Lewis, my agent at Pavilion Properties, was very efficient, communicated clearly, kindly and politely. She made me feel at ease. She was very reliable. My experience as a tenant with Pavilion Properties was completely positive and good. I felt that I really could trust ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 8:35 AM 30/04/2015 by Robert Austin

Awards won by Pavilion Properties, Brighton BN2 3LG



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn