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3.5/5, 31 Reviews
65% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
25% sales fee satisfaction
25% letting fee satisfaction
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By : 'yasmin'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Alwyne Estates have been letting and managing property for me for over ten years. In that time I have never had a problem tenants, the rents are collected and paid on time and the properties have never been empty for more than a couple of weeks. Refurbishment, maintenance and any problems are dealt with swiftly and without necessary expense. The staff at Alwynes are unfailingly polite and quick to respond. You get a really personal service. When placing tenants they have always been careful to do their research, minimising the kind of risks that I have heard other landlords complain about. They are reasonable in their terms - should your circumstances change. I would be hard pressed to find an agent I feel more comfortable with - they feel like a bespoke service.
Alwyne Estates
286 St Paul\'s Road, London, Greater London
N1 2LH
020 7359 3191
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 4 | 1 | 12 | 9 | 2 | 1 | 0 | 0 | 2 | 0 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 25% | £0 | £0 |
| Lettings | 0% | 25% | £3,150 | £3,350 |
Please email all complaints across to [email protected]. One of our highly qualified staff member's will assess the nature of the complaint and will be in touch as quickly as possible to rectify the matter.
Last updated at 3/31/2014, 9:32:08 AM by allAgents
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Kevin
By : 'Outraged'
Branch : London ,286 St Paul\'s Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N5
The worst letting agents I have ever dealt with. They weren't bothered by the rat infestation in our property that was apparent the day we moved in (multiple droppings, an actual decomposing rat under the kitchen units...), and dealt with the whole issue ungraciously. Slow, lazy, rude and ... Read Full Review
No agent should receive a fee if the property comes complete with rats.
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Malcolm
By : 'Jo'
Branch : London ,286 St Paul\'s Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : N5
I have just sold my flat through Malcolm Levy at Alwyne Estates. I cannot recommend Malcolm highly enough. Nothing has been too much trouble. He gave me a realistic valuation and negotiated fairly on both my behalf and the purchaser. He has helped me move home, not part of his remit at all but ... Read Full Review
Extremely competitive
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By : 'N'
Branch : London ,286 St Paul\'s Road
Services : Letting( As a Tenant )
Rent PCM : £3350
Would you recommend ? : No
Postcode : N1
Quite possibly the worst estate agents that I have ever used. When I first moved into the property, it was absolutely filthy, there was rubbish and even a condom behind the bed. Our request for a professional clean was refused time and time again. Once they have your money, they no longer seem to ... Read Full Review
Complete and utter rip off
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By : 'Pietro'
Branch : London ,286 St Paul\'s Road
Services : Letting( As a Tenant )
Rent PCM : £3150
Would you recommend ? : No
Postcode : N1
Throughout our tenancy we received menacing emails about noise complaints, which were occasionally sent at times when we were not even in the house. When we left the property they demanded a fee for cleaning, even though when we moved into the house it was filthy, and still had items belonging to ... Read Full Review
terrible
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By : 'Megan'
Branch : London ,286 St Paul\'s Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1
When I began my property search I registered with multiple agents in the Islington area I was most impressed by the customer service which I received from Alwyne so I decided to put my faith in them to find me a suitable property. During the search process I found them extremely knowledgeable ... Read Full Review
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By : 'Marina'
Branch : London ,286 St Paul\'s Road
Services : Property Management( )
Would you recommend ? : Yes
Postcode : N5
Alwyne Estates have managed my property for several years and have always been fantastic in dealing with any issues that have arisen. They always liaise with myself, the tenants and contractor in a swift manor and get what ever problem fixed ASAP. I would highly recommend ... Read Full Review
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By : 'Tenant'
Branch : London ,286 St Paul\'s Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1
We've had a positive experience with Alwyne so far - the've solved several problems in the flat, even though our landlord isn't easy. They are also approachable and easy to get in touch with. Most of the time, we have immediate replies but sometimes have to chase up regarding work - we think ... Read Full Review
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Gideon
By : 'Miguel'
Branch : London ,286 St Paul\'s Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1
I was running out of places to find properties, as every single one seems to go quickly or has already gone by the time you enquire about it! Alwyne Estates were honest and had all their properties advertised available. Gideon was the agent i dealt with, and he had an extensive knowledge of the ... Read Full Review
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By : 'Niven'
Branch : London ,286 St Paul\'s Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N1
Highly impressed with the service provided with Alwyne Estates. They helped me a great deal through the process of finding the right tenant for my property. The staff are very friendly and approachable. They were able to answer all of my questions and provide me with additional information and ... Read Full Review
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By : 'Aidan'
Branch : London ,286 St Paul\'s Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N7
I recently rented a property through Gideon at Alwyne Estates. He was a pleasure to work with throughout the process. Initially accommodating a viewing outside working hours which was helpful for us, then through the negotiation and offer he was informative but never pushy. Once our offer ... Read Full Review
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By : 'FS'
Branch : London ,286 St Paul\'s Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N5
Alwyne have been extremely helpful and professional in managing and letting our property. Our flat was advertised on their website, outside the shop front and on a range of third party marketing sites and we managed to find a suitable tenant quite quickly. They have been very quick to respond to ... Read Full Review
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By : 'briggsmg'
Branch : London ,286 St Paul\'s Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1
Alwyne have been, by some way, the best letting agent we have encountered in all our years of renting in London. The guys at Alwyne genuinely care about the property they let out and, importantly, the tenants. As well as providing 24x7 cover for all essential services, we were extremely impressed ... Read Full Review
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Charles
By : 'Zoe'
Branch : London ,286 St Paul\'s Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1
We used Alwyne to let a property last year and I can't speak more highly of them. They were prompt in arranging viewings initially, thorough in all the documents they provided including a timely and extensive inventory. During our tenancy they were always happy to assist with any issues quickly ... Read Full Review
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By : 'Elise'
Branch : London ,286 St Paul\'s Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1
We moved to the UK a year ago and Alwyne Estates were absolutely fantastic with us. Always available, with an excellent quality of their services. I even locked myself into the flat and they came to rescue me and unlock the door within 5 minutes that morning! Always available via email or phone, I ... Read Full Review
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Gideon
By : 'Christina'
Branch : London ,286 St Paul\'s Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N5
I am writing to say that this estate agent, Gideon Tiano was exceptionally helpful right from the initial meeting. He has an easy going manner, nothing seemed to be too much trouble for him, even though he was clearly immensely busy, he went out of his way to help, well over and beyond the call of ... Read Full Review
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Charlie
By : 'Samantha'
Branch : London ,286 St Paul\'s Road
Services : Letting( Admin )
Would you recommend ? : Yes
Postcode : N1
I deal with Charlie on a professional basis and I have found him to be courteous, efficient and professional in his dealings with myself and others. I would recommend him ... Read Full Review
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By : 'avoid'
Branch : London ,286 St Paul\'s Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Alwyne is absolutely terrible!! they lack communication and do not respond to emails. Problems reported to them are not actively managed, and nothing is dealt with in a timely matter. AVOID. Will never use these people again. They only want your money, and do not care for customer ... Read Full Review
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Alwayne
By : 'joanne'
Branch : London ,286 St Paul\'s Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
I am a new tenant with Alwyne and I am incredcibly happy with the support they have provided me when looking for a property all the way through to managing my tenancy. They communicate with me consistantly and are nothing but honest and up front. I would highly recomend using this agents as a ... Read Full Review
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By : 'Tito'
Branch : London ,286 St Paul\'s Road
Services : Sales( As a Vendor )
Would you recommend ? : No
I sold my property through this agent and felt they were working more in favour of the buyer from start to end. I had a coupIe of silly offers to begin with, never having received any notification of offers in writing, which I understand breaks a rule or two. I accepted an offer at a lot less than ... Read Full Review
They could have worked harder to achieve more money on my property and fought my corner more during the legal work.
By : CharlesKeegan
Feb 13, 2012Dear Unhappy Customer. I am struggling to relate this review to any of our sales in the past 18 months since my return to the office as Sales Manager. I have not had a direct complaint regarding ...
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By : 'yasmin'
Branch : London ,286 St Paul\'s Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Alwyne Estates have been letting and managing property for me for over ten years. In that time I have never had a problem tenants, the rents are collected and paid on time and the properties have never been empty for more than a couple of weeks. Refurbishment, maintenance and any problems are ... Read Full Review