100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Jul 23,2015
Jul 23,2015
6
people found
this helpful
this helpful
Do anything you can to avoid buying or selling through Connells. They are absolutely dreadful across the board. The staff are incompetent and made crucial errors, such as neglecting to instruct a solicitor even after I had completed the instruction form. Their staff consistently lied to me and were only ever out to serve their own interests., Now I've (finally) completed and am trying to complain they're making it incredibly difficult. It truly is the worst customer service I have ever encountered. I will take this to the Ombudsman as soon as possible in the hope that no one else will have to suffer as I did. Please proceed with caution....
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Latest Reviews
11th Dec 2024
reviewed by 'Anicet'
10th Mar 2016
reviewed by 'MrsKeenan'
14th Dec 2015
reviewed by 'Harvey'
8th Sep 2015
reviewed by 'Mrs'
31st Jul 2015
reviewed by 'Mr'
23rd Jul 2015
reviewed by 'HAffleck'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £185,000 | £2,250,000 |
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 1 | 0 | 3 | 1 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 11,2024
Dec 11,2024
1
people found
this helpful
this helpful
CONNELLS ABINGDON
Worst estates agency ever and poorly behaved managing. DO NOT TRUST, either for selling or buying a property.
I have experienced the worst encounter with the senior branch manager Miss C-R White.
For the past 6 weeks, I have started the process of buying ...
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Dec 11, 2024
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(2)
We are sorry you are not satisfied with the outcome, we too are disappointed that we could not make it work on this occasion. However, unfortunately, as we had explained, the vendor made the decision to withdraw from the transaction and that they would not be re marketing the property.
All offers made by you were put forward the same day you made them, at which you have all copies in letter form by email which are date stamped.
There has been very clear communication through this process and w ...
Mar 10,2016
Mar 10,2016
1
people found
this helpful
this helpful
My husband and I recently completed on the purchase of our first house with Connells. The whole team at Abingdon are fantastic. They were always polite, helpful and quick to respond to any queries that we had. Alun really guided us through the whole process. ...
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Comment on agent fees
The fees are reasonable, pretty much what you would pay at any agents
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Dec 14,2015
Dec 14,2015
0
people found
this helpful
this helpful
Thank you Alun for all your help when we sold our house,we very much appreciated that you kept us informed and always rang us back when you said you would. We would definitely recommend Connells and the very helpful staff....
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Sep 08,2015
Sep 08,2015
0
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I found Connells in Abingdon to be very helpful when purchasing a flat in Abingdon, being quick to respond to me and keeping me updated during the whole process....
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Jul 31,2015
Jul 31,2015
0
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I have been happy with all the service from viewings to getting the keys. Whenever I called they were very helpful....
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Jul 23,2015
Jul 23,2015
6
people found
this helpful
this helpful
Do anything you can to avoid buying or selling through Connells. They are absolutely dreadful across the board. The staff are incompetent and made crucial errors, such as neglecting to instruct a solicitor even after I had completed the instruction form. Their staff consistently lied ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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