“DO NOT USE THIS ESTATE AGENTS!! Caste Estates in Beeston ......”
1 Star Review
Jul 22,2015
By:
'Amy'
Jul 22,2015
Branch: Beeston, 279-281 Queens Road
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: NG9
Branch: Beeston, 279-281 Queens Road
Lettings (as a Tenant)
Rent PCM: £700
Postcode: NG9
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DO NOT USE THIS ESTATE AGENTS!! Caste Estates in Beeston process more than one application at a time and completely lie to you about it. We viewed a property as soon as it went up and put our application in and paid our money straight away. Having told there would be no issues getting the property, we were messed around for a week - during which time we had stopped looking for other places due to the non-refundable deposit we had given. After a week of empty answers and no communication from their end we were told that the landlord had decided to actually give the property to a family member and was taking it off the market.
Unfortunately for Castle Estates, when a couple we knew ended up in the exact house a week or so later their story fell flat! Turns out they had been processing several applications and taking everyone's deposits. We did eventually get a full refund but it seems odd that a holding deposit that is meant to guarantee no other applications are processed during that time, would be taken from more than one person, all in the same week!!
Castle Estates never admitted the truth about the situation and I would never go near them again. There is some really great estate agents in Beeston if you're looking like Robert Ellis, CP Walker and Bairstow Eve - don't waste your time with this one!!
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