Streets Ahead
Croydon, CR0
4.2/5, 98 reviews
83% recommended
67% sales valuation accuracy
80% sales fee satisfaction

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“The initial contact, Mr. Jason Paris, at the agency valued ......”

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Nov 07,2011
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By: 'B.'
Nov 07,2011
11 people found
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The initial contact, Mr. Jason Paris, at the agency valued the property to my surprise at about 10% more than I expected to achieve. However the actual sale price achieved was approximately in line with what I had initially expected. I was surprised that I did not receive a formal letter from the agent setting out the price that the property was to be marketed at and the commission rate although we had agreed these details verbally and I had signed the sale instruction. Perhaps it is considered old fashioned to send out such a letter, I would call it businesslike, polite and essential to do so. At one stage in the sale I had, by agreement with the agent, reduced the sale price. A few days later I was walking past the agency when I noticed that my house was still displayed in the window at the original price before the reduction!. I always found the staff at the South Croydon office to be unfailingly polite and helpful. When the eventual buyer's offer had been accepted the Sales Progressor Ms. Bonnie Pooley, who is based at the Addiscombe office,kept me fully informed at every stage of the legal process. I found her to be an extremely polite, efficient, hardworking and genuine person without whom I would have found the sale process very stressful. She undertook a 4 way communication with myself, my solicitor, the buyer and the buyers' solicitor. Summing up, I would draw attention to the omissions that I have fairly and frankly outlined and to the excellent Ms. Pooley who offset the unfortunate failings within the agency.
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By: Jason Paris
Mar 24, 2013
I'm sorry that you had some reservations about the agreed marketing price which was agreed on the day. Sometimes the public do not always agree with our valuations ! As I recall the final selling price was less than 5% from the oriiginal asking price so a job well done. Jason Paris

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Latest Reviews

View all Reviews 98
8th Jun 2021
reviewed by 'Jaideep'
“Streets Ahead Croydon provides very un-professional service. After leaving the apartment for more than 2 weeks, they do not refund my ......”
11th Mar 2021
reviewed by 'Sarah'
“Streets Ahead croydon branch were amazing. When our chain hit problems my estate agent went MIA. Luckily the people we ......”
10th Mar 2021
reviewed by 'Emy'
“Have had a great experience with the staff at the Croydon Central branch, Andrew worked tirelessly to ensure the sale ......”
18th Feb 2021
reviewed by 'Andrew'
“I would like to thank the best Estate Agents in Croydon ... Streets Ahead ..Danny, Salma, Andrew, Shaheen and Catherine.My ......”
29th Apr 2020
reviewed by 'S'
“Poor experience again. Croydon central manager *l replied me on 10th March to contact him. I did and he assured ......”
10th Mar 2020
reviewed by 'S'
“Dishonest people at Street Ahead Croydon. Took reservation fee of £350. The document given clearly says if you should change your ......”
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:30 - 17:00
  • Sunday: Closed
Address

Streets Ahead
263 High Street
Croydon
Greater London
CR0 1QH
020 8686 8686

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 80% £270,000 £450,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 21 9 18 2 24 1 12 5
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Coulsdon, CR5
Croydon, CR0
Croydon, CR0
Crystal Palace, SE19
London, SE25
Purley, CR8
South Croydon, CR2

“Streets Ahead Croydon provides very un-profes......”

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Jun 08,2021
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By: 'Jaideep'
Jun 08,2021
0 people found
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Streets Ahead Croydon provides very un-professional service. After leaving the apartment for more than 2 weeks, they do not refund my deposit nor tell me any deduction. They do not respond to emails for follow up. They do not have the courtesy to team people fairly. ...
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“Croydon branch...”

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Mar 11,2021
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Andrew
By: 'Sarah'
Mar 11,2021
0 people found
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Streets Ahead croydon branch were amazing. When our chain hit problems my estate agent went MIA. Luckily the people we were buying from were using Streets Ahead and they worked tirelessly to keep the chain going. Massive thanks to Andrew Bilby in particular we couldn't ...
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“Great experience with the Croydon Central branch...”

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Mar 10,2021
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Andrew
By: 'Emy'
Mar 10,2021
0 people found
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Have had a great experience with the staff at the Croydon Central branch, Andrew worked tirelessly to ensure the sale of the flat and the communication from him and Danny was great throughout the sale....
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“Brilliant service...”

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Feb 18,2021
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Andrew
By: 'Andrew'
Feb 18,2021
0 people found
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I would like to thank the best Estate Agents in Croydon ... Streets Ahead .. Danny, Salma, Andrew, Shaheen and Catherine. My previous estate agents couldn't arrange any viewings and I was struggling to sell my flat. Without the persistence of both Andrew and Danny (manager) .... I ...
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“Poor experience again. Croydon central manage......”

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Apr 29,2020
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By: 'S'
Apr 29,2020
0 people found
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Poor experience again. Croydon central manager *l replied me on 10th March to contact him. I did and he assured that they will look into it. Nothing happened in 1.5 months. This organisation is poorly managed....
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“Dishonest people at Street Ahead Croydon. Too......”

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Mar 10,2020
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lynsey
By: 'S'
Mar 10,2020
0 people found
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Dishonest people at Street Ahead Croydon. Took reservation fee of £350. The document given clearly says if you should change your mind and we have already referenced you, we will deduct the cost of £138.00 (Incl. VAT) per tenant referenced and refund the remainder. Didn't get any ...
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By: Kunal Patel
Mar 10, 2020
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Dear S Pawar, Many thanks for your comments above and we take all feedback very seriously. If you feel that you have been treated in the wrong manner, please do not hesitate to contact me to discuss this further. Kind regards, Kunal Patel Lettings Manager 020 8655 1300 ...

“Nightmare!!!!...”

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Dec 26,2019
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By: 'Cintia'
Dec 26,2019
0 people found
this helpful
One start is way too high to describe this agency! I honestly have no idea how people have 5* experience! We had to deal with a leak for over 6weeks!!! At first I was flooded trough the fire alarm. Then they said it has been sorted. ...
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“Would highly recommend...”

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Oct 21,2019
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By: 'Delilah'
Oct 21,2019
0 people found
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My husband and I recently sold our home through Streets Ahead. We initially decided to market the property through another local agent as we heard their fee was cheap. They failed miserably and we were at this point quite desperate to move as we found ...
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“Told lies and wasted everyone’s time.Avoid ......”

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Oct 20,2019
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By: 'M'
Oct 20,2019
0 people found
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Told lies and wasted everyone’s time. Avoid at all costs. Just filling appointments in the diary and showing properties at prices which are now sold....
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“I would rate 0 stars for streets ahead as they made ......”

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Nov 04,2017
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By: 'Vivek'
Nov 04,2017
8 people found
this helpful
I would rate 0 stars for streets ahead as they made us go through hell - Please don't go anywhere near them at all. * We were supposed to move into a new rented apartment last Saturday -when we went there to collect the keys , the house ...
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By: J Hus
Jun 25, 2019
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True that Kai Seale guy is a rat! ...

“I would like to express my gratitude to Myles Blair ......”

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Oct 31,2017
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Myles
By: 'Baz'
Oct 31,2017
0 people found
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I would like to express my gratitude to Myles Blair and Layla Manning from Streets Ahead Croydon Branch for their attentive and excellent service throughout my property search/viewing till getting the keys for my new apartment! I would highly recommend Streets Ahead, specially Myles ...
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Comment on agent fees
Reasonable
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“Easily the worst, rudest company I've ever had the displeasure ......”

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Aug 11,2017
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By: 'Christopher'
Aug 11,2017
4 people found
this helpful
Easily the worst, rudest company I've ever had the displeasure of dealing with. We were lied into a property by one of their agents, asked on the day of moving if we would reschedule to another day, left without electric of warm water for the ...
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Comment on agent fees
Unacceptable.
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By: Jim
May 18, 2018
View all comments (2)
My sentiments exactly! Streets Ahead is the worst estate agent I have ever delt with. Horrible company stay away and I'm a Landlord! They took 6 months to hand over the tenants deposit for me to submit to a deposit scheme. They are running an absolutely terrible business. Stay away for your own sake not worth the trouble. ...

“Really poor service! They hardly respond to email's, take ages ......”

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Dec 16,2016
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By: 'Worst'
Dec 16,2016
2 people found
this helpful
Really poor service! They hardly respond to email's, take ages to get back to you and have no urgency about anything. The house we moved into was disgusting! There was dog faeces in the garden (from previous owners), property had not been cleaned properly, damp ...
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“miss informed (lied) about the sky bein fine to be ......”

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Jul 07,2015
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By: 'Darren'
Jul 07,2015
4 people found
this helpful
miss informed (lied) about the sky bein fine to be installed, which is now costing me 300£ to be removed, after 6 days in the property the apartment flooded & also no help from the agents. They didn't know who to contact to get it resolved! Was told ...
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By: Gary O'Hare
Sep 01, 2015
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Dear Darren, I am very sorry to hear of the issues that you have raised ranging from Sky to un-returned calls. I would be happy to hear from you in order to rectify and address these issues at your earliest convenience. My direct contact number is 020 8655 4709. Kind Regards Gary O'Hare Director ...

“I would like to highly recommend Lewis Hay for his ......”

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May 29,2015
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By: 'Raluca'
May 29,2015
0 people found
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I would like to highly recommend Lewis Hay for his promptitude. He has been very helpful with all the issues I had in the rented property....
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“The staff at Streets Ahead were always extremely obliging and ......”

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Feb 12,2015
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George
By: 'pennington'
Feb 12,2015
0 people found
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The staff at Streets Ahead were always extremely obliging and helpful. George was especially helpful, always willing to go that extra mile and had a very enthusiastic approach to letting our property which made us confident that we had the best people looking to let ...
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“From the very first visit when George came to assess ......”

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Nov 22,2014
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George
By: 'Rada'
Nov 22,2014
1 people found
this helpful
From the very first visit when George came to assess our property whilst it was being refurbished prior to letting it out, I have found the service provided by the Lettings team at Streets Ahead to be extremely professional & knowledgeable. George provided us with a ...
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“My initial contact with Kai Seale was at a number ......”

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Sep 17,2014
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By: 'Mr.'
Sep 17,2014
0 people found
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My initial contact with Kai Seale was at a number of properties prior to the one eventually purchased. Kai was proactive, but not pushy, in making me aware of properties on the Streets Ahead books, that met my criteria. He was helpful and informative throughout ...
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“In the current market place, where there is extreme presssure ......”

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Aug 29,2014
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By: 'Yuved'
Aug 29,2014
0 people found
this helpful
In the current market place, where there is extreme presssure on buyers to move quickly, I can safely say that from the first viewing I had of the property with Michael, to making an offer, exchanging and completing, the service offered has been first class. ...
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“Can't fault Michael for his utter commitment in selling my ......”

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Aug 28,2014
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Michael
By: 'Sophia'
Aug 28,2014
1 people found
this helpful
Can't fault Michael for his utter commitment in selling my much loved house and getting the very best offer, beyond expectation. I don't think anyone could have achieved what he did. He acknowledged my needs and worked in getting a perfect result. Michael is very ...
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“We glad we came across Streets Ahead Agency. We delt ......”

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Jul 14,2014
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By: 'A&J'
Jul 14,2014
0 people found
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We glad we came across Streets Ahead Agency. We delt with Kai Seale who is professional and approachable, always happy to help. He listened to us what we were looking for and found us a great flat in a nice area, which we are very ...
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“During the initial stages of purchase Kai was excellent, responsive ......”

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Jul 11,2014
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By: 'Mike'
Jul 11,2014
0 people found
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During the initial stages of purchase Kai was excellent, responsive and helpful at all times and went out of his way to provide assistance. He is an asset to Streets Ahead. Despite the difficult balancing act of serving both the vendor and prospective purchaser he ...
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Comment on agent fees
I think I could of got the place cheaper but don't really care.
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“James was very knowledgeable about the property market in Purley, ......”

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May 02,2014
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James
By: 'Jeremy'
May 02,2014
2 people found
this helpful
James was very knowledgeable about the property market in Purley, which was particularly helpful having spent a lot of my time looking elsewhere until I landed on Purley as a desirable location. James was proactive and pragmatic when I explained what I was looking for ...
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“Truly satisfied from James help and support and he is ......”

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Apr 24,2014
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James
By: 'Arvind'
Apr 24,2014
2 people found
this helpful
Truly satisfied from James help and support and he is very friendly and knows jos job well. We will definitely use him or the Streets ahead for our next property. Keep up the good work....
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“I spoke to Mr Michael Ansong on the phone when ......”

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Apr 08,2014
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Michael
By: 'Mrs'
Apr 08,2014
1 people found
this helpful
I spoke to Mr Michael Ansong on the phone when i was making my first inquiry regarding selling my property. I was anxious as i didnt know what to expect but Michael put my mind at ease straight away with his humour and reassurance. Since ...
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“I thoroughly recommend Michael Ansong. He assisted me with the ......”

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Feb 21,2014
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Michael
By: 'Nick'
Feb 21,2014
0 people found
this helpful
I thoroughly recommend Michael Ansong. He assisted me with the purchase and negotiation of a property and he dealt with everything in a polite and profeesional manner. I would recommend Michael to any prospective buyer....
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“Took 4 weeks to get our security deposit back. Had to ......”

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Jan 29,2014
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By: 'Aimee'
Jan 29,2014
4 people found
this helpful
Took 4 weeks to get our security deposit back. Had to phone 3 times and follow up with emails. Was told the cheque was sent when it wasn't. When it finally came it had the orginal date. So do not understand what the hold up was...
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“I am pleased to express my gratitude and appreciation regarding ......”

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Jan 03,2014
Minithumbup
By: 'Niculina'
Jan 03,2014
2 people found
this helpful
I am pleased to express my gratitude and appreciation regarding Mr.Doug Treleven's hard work all the way from day one till we finally moved into the new apartment.He was always present, offered correct informations and support.His professionalism was proved also by the ...
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“Doug dealt with me in a very professional yet cordial ......”

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Dec 19,2013
Minithumbup
By: 'Ayodeji'
Dec 19,2013
2 people found
this helpful
Doug dealt with me in a very professional yet cordial manner. There were no delays or hicups during the whole process of viewing and discussions about tenancy etc. I am very comfortable where I am renting now and I just want to stay indoors all ...
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“Kenisha has been excellent in progress the purchase of 48 Purley ......”

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Dec 15,2013
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Kenisha
By: 'George'
Dec 15,2013
2 people found
this helpful
Kenisha has been excellent in progress the purchase of 48 Purley Park road from offer stage to completion. A lot of potentially 'deal breaker' issues arose during the purchase process but Kenisha's calm authority and professionalism ensured that these issues were resolve to both parties' satisfaction. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:05 PM 13/01/2015 by allAgents

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