“Have had nothing but rubbish from this agency for the ......”
1 Star Review
Jul 14,2015
By:
'Peedoff'
Jul 14,2015
Branch: Glasgow, 226 Kilmarnock Road
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: G15
Branch: Glasgow, 226 Kilmarnock Road
Lettings (as a Tenant)
Rent PCM: £550
Postcode: G15
6
people found
this helpful
Have had nothing but rubbish from this agency for the last 3 months. Usual stuff where the lettings agent shows you somewhere and tells you whatever you want to hear so that you will sign the dotted line.
Black mould and damp in the property. Agreed to be fixed before me moved in. 3months later we''re still waiting on it being fixed. This is me being constantly on the phone every 2 days or so asking when it will be resolved.
'The houses are sold/rented as seen'. Which basically means that if the person who rented it left it dirty, Clyde don't bother to clean it for the next tennent. When we moved in we had to clean it ourselves as it looks like someone was walking all over the walls. Damp wood attracting woodlouse and not water wind tight properties. Fittings needing a good clean/ dust. Think these clowns just walked in to the property and thought 'f*** it. it's not that bad' then left.
Continuous calls to the shawland branch where none of the 3 lettings managers will take responsibility. They also have no idea how to use a phone to return calls. Requested calls back to resolve issues on at least 18 different occasions and we're always having to chase them. Only 7 months left in my lease then I am never dealing with these useless people again.
Avoid at all costs!
What agent could do to change your mind?
Return phone calls. Stop blaming someone else. Stop telling people what they want to hear.
Clean properties to an actual standard - how about a lock of paint when the place clearly hasn't been done up since the place was built.
Overall just have better customer services!
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