Temple Fortune, London, NW11
4.2/5, 16 reviews
81% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction

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“I would strongly advise potential customers trying to sell their ......”

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Nov 06,2011
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By: 'Ghani'
Nov 06,2011
11 people found
this helpful
I would strongly advise potential customers trying to sell their property to be aware of the standard terms and conditions of Foxtons. Their sales people will convince you that these are standard and how reputable Foxtons is. Do not be deceived.
I signed their contract in good faith for sale of my property. Their buyer did not complete and I am being sued for payment of their full fees on a sale that did not complete because of their buyer being unable to complete. They say this is because as per their T&C their full fees become due on exchange of contract and not on completion of sale. So, you may end up paying full fees even if they do not help you complete the sale.
What agent could do to change your mind?
The agent should only be paid when a sale is completed and not when documents are exchanged. They are extremely unfair in asking full fees when they have not completed a sale.
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Was this helpful? Yes
By: mal47uk
Jun 15, 2012
Actually that is NOT true. WE state ON COMPLETION

It may be risky but as 99% of sales do complete it is a MInor Risk
By: Steve
Dec 04, 2011
You'll find that all estate agents fee are payable on exchange rather than completion.

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Latest Reviews

View all Reviews 16
12th Nov 2024
reviewed by 'Charis'
“***AVOID*** Absolutely appalling service. Tried to force us to leave our tenancy early - we're talking harassing us with multiple ......”
18th Oct 2022
reviewed by 'Vladimir Kuznetsov'
“It's coming up to a year that I've been renting a flat in Colindale, and recently I started receiving emails ......”
13th Oct 2022
reviewed by 'Mark'
“Really found Foxtons an excellent help with our property, especially one women in particular. Rafeena really made the whole process ......”
31st Aug 2022
reviewed by 'Jonathan Morris'
“Superb service from Alpa at Foxtons!We have just completed the process of buying a flat, and Alpa Patel at ......”
6th Apr 2022
reviewed by 'Gosia'
“Foxtons are best estate agency we have used. The sell of our property was tricky but thanks to Alpa and ......”
14th Mar 2016
reviewed by 'Isaac'
“Lindsay was very professional, friendly and courteous throughout all our interactions. She knew the local area well and the market ......”
Opening Hours
  • Monday: 09:00 - 20:00
  • Tuesday: 09:00 - 20:00
  • Wednesday: 09:00 - 20:00
  • Thursday: 09:00 - 20:00
  • Friday: 09:00 - 19:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Foxtons
1117 Finchley Road
Temple Fortune,London
Greater London
NW11 0BQ
020 8432 1444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £450,000 £635,000
Lettings 100% 50% £1,300 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 4 2 6 0 1 0 1 1
Areas covered
  • NW11
  • NW2
  • NW7
  • NW9
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“***AVOID*** Absolutely appalling service......”

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Nov 12,2024
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Douglas
By: 'Charis'
Nov 12,2024
0 people found
this helpful
***AVOID*** Absolutely appalling service. Tried to force us to leave our tenancy early - we're talking harassing us with multiple calls, texts, and emails during the work day - because of their mistake in lying to the new tenants and saying they could move in ...
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“Reisse Morrison is a chancer and a liar...”

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Oct 18,2022
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Reisse
By: 'Vladimir Kuznetsov'
Oct 18,2022
6 people found
this helpful
It's coming up to a year that I've been renting a flat in Colindale, and recently I started receiving emails from their "Renewals Negotiator" by the name of Reisse Morrison, at first he wanted to know how long I want to renew for, and then ...
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“Really found Foxtons Staff a pleasure to deal with...”

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Oct 13,2022
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Rafeena
By: 'Mark'
Oct 13,2022
0 people found
this helpful
Really found Foxtons an excellent help with our property, especially one women in particular. Rafeena really made the whole process a breeze! Whatever the needs we needed for the property it was sorted in minutes with Rafeena. At this moment finding a property is particularly ...
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“Superb service from Alpa at Foxtons!We have......”

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Aug 31,2022
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Alpa
By: 'Jonathan Morris'
Aug 31,2022
0 people found
this helpful
Superb service from Alpa at Foxtons! We have just completed the process of buying a flat, and Alpa Patel at Foxtons was our agent during that process. From our first meeting with her, Alpa was a consummate professional; fully knowledgeable, immensely helpful, wonderfully communicative, and ...
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“Foxtons are best estate agency we have used. ......”

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Apr 06,2022
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Alpa
By: 'Gosia'
Apr 06,2022
0 people found
this helpful
Foxtons are best estate agency we have used. The sell of our property was tricky but thanks to Alpa and her experience and great attitude we completed the process successfully. Alpa exceeded our expectations. She was reassuring, professional, personable and positive. Really wonderful sales person. ...
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“Lindsay was very professional, friendly and courteous throughout all our ......”

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Mar 14,2016
Minithumbup
By: 'Isaac'
Mar 14,2016
0 people found
this helpful
Lindsay was very professional, friendly and courteous throughout all our interactions. She knew the local area well and the market well as well. My property was marketed with 2 other agents beside Foxtons and she managed to bring me a very good offer within a week ...
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Comment on agent fees
Fees are slightly on the higher band
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“We had very positive experience with our agents Joseph and ......”

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Jan 04,2016
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By: 'Jo'
Jan 04,2016
1 people found
this helpful
We had very positive experience with our agents Joseph and Zeno. They have been very helpful and proactive. We originally appointed another estate agent, but after a horrible experience with them, we would rather pay the additional 1% to go with Foxton. We needed to put ...
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Comment on agent fees
Foxton's fee is one of the highest (if not the highest) among all other high street estate agents. However you get what you pay for and we felt the level of service we received certainly worth the additional 0.5% - 1% commission fee
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“Could not have been more impressed with the professionalism and ......”

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Jul 15,2015
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By: 'Mark'
Jul 15,2015
0 people found
this helpful
Could not have been more impressed with the professionalism and efficiency of Nick, Chuck and everyone at Foxtons Temple Fortune. They had dozens of people see the flat within days of it being marketed, achieved a significantly higher price than I had expected and dealt ...
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Comment on agent fees
Their fees were a little higher than other companies and before putting my home on the market I gave quite a lot of thought as to whether to instruct a less expensive agent. I'm extremely glad I didn't. The sale price they achieved was many tens of thousands of pounds in excess of the asking price suggested by other agents and covered the slightly higher cost of their fees many, many times over.
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“I would like to formally submit my feedback on the ......”

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Feb 01,2015
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By: 'Claire'
Feb 01,2015
0 people found
this helpful
I would like to formally submit my feedback on the exceptional service received we received from Joseph Menahem with the sale of our home. From the first moment until the last we felt totally supported with Joseph's top level and expert advice. Despite needing to ...
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“I recently sold my property through Foxtons. The overall process ......”

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Apr 03,2014
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By: 'RB'
Apr 03,2014
0 people found
this helpful
I recently sold my property through Foxtons. The overall process was excellently managed via Foxtons from viewings, where the agents were courteous and very informative, through to the extremely prolonged sale process (due to legal issues not at all Foxtons), where Greg continued to go ...
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“I was very happy with Anjanee's level of professionalism, she ......”

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Feb 20,2014
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By: 'Sarina'
Feb 20,2014
0 people found
this helpful
I was very happy with Anjanee's level of professionalism, she worked hard to find me my dream property, and was positive throughout....
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“I am writing regarding Mr Nick Mayhead, the manager of ......”

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Dec 13,2013
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By: 'MP'
Dec 13,2013
0 people found
this helpful
I am writing regarding Mr Nick Mayhead, the manager of the Temple Fortune branch. I have had the pleasure of working with Nick from start to finish on three sales over the past year or so. Of the three flats only one was actually his ...
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“Zoe Abraham is very professional devoted , excellent personality. Really caring ......”

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Mar 19,2013
Minithumbup
By: 'Irena'
Mar 19,2013
1 people found
this helpful
Zoe Abraham is very professional devoted , excellent personality. Really caring and providing five star service.Very relay able and punctual having a great feeling about customer needs. I would recommend her as a great agent, employee....
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“I am totally delighted of the Foxtons' service. I am ......”

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Nov 01,2012
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By: 'Todoroff'
Nov 01,2012
0 people found
this helpful
I am totally delighted of the Foxtons' service. I am impressed of the extremely professional work of Mr. Hasan Djenan from Temple Fortune office of Foxtons. He not only fulfilled our requirements and wishes but even guessed and has foreseen none mentioned ones regarding our ...
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“Great service from a nice person who is knowledgeable, ambitious ......”

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May 09,2012
Minithumbup
By: 'Yosef'
May 09,2012
0 people found
this helpful
Great service from a nice person who is knowledgeable, ambitious and respectful....
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“I would strongly advise potential customers trying to sell their ......”

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Nov 06,2011
Minithumbdown
By: 'Ghani'
Nov 06,2011
11 people found
this helpful
I would strongly advise potential customers trying to sell their property to be aware of the standard terms and conditions of Foxtons. Their sales people will convince you that these are standard and how reputable Foxtons is. Do not be deceived. I signed their contract ...
read full review
What agent could do to change your mind?
The agent should only be paid when a sale is completed and not when documents are exchanged. They are extremely unfair in asking full fees when they have not completed a sale.
Attached Filesnbsp;
Feature review Comments (2) Report abuse Print review
Was this helpful? Yes
By: mal47uk
Jun 15, 2012
View all comments (2)
Actually that is NOT true. WE state ON COMPLETION It may be risky but as 99% of sales do complete it is a MInor Risk ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:12 AM 07/09/2017 by Daisy Mason

Awards won by Foxtons, London NW11 0BQ



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