Orange Square
East Ham, London, E6
4/5, 39 reviews
77% recommended
0% sales valuation accuracy
0% sales fee satisfaction
50% lettings valuation accuracy
73% lettings fee satisfaction

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“Mr Kam will lie to your face. He will say ......”

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Nov 03,2011
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Kam
By: 'Abhishek'
Nov 03,2011
2 people found
this helpful
Mr Kam will lie to your face. He will say Yes we will fix every thing and we will clean the place before you move into the property. Then ask you 6 weeks deposit in advance so that they can do the stuff they promise you and then finally on the day you have to move in they will call you to their office give you the keys and say from this point we are not responsible for anything in the property.
The property was not cleaned with roaches/mice running every where. The closets/cabinets were broken. The fridge has enough space when closed for roaches to get inside. And of course the washing machine is broken and filled with stagnant water from ages and the whole apartment smelt like urine :(. Everything that was promised to be cleaned and fixed was in the same state we had seen 2 weeks back while paying the deposit.
We had to pay for all the cleaning etc. 100£ for the garden alone. And all they would say is contact the landlord. If the landlord will fix everything and he doesn't then who will look into it? What did i give the £350 agent fee for? I understand if we get into issues after a few months at the place but before we get in who is responsible?

Frustrating people.
What agent could do to change your mind?
They could have at least answered my phone calls, emails or said we are sorry to have put you in such mess even after taking money from you and promising to clean the place and we will set things right for you. Thats why we took the fees from you.
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By: Vijay
Jan 31, 2012
You are right, they dealt with us couple of months ago and told us to lie to the landlord about how many people are moving in. We were all boys and they said just told landlord that its couples. Landlord found out later and cancelled the tenancy and didnt sign. They did not refund our money. They are ripping people off. stay away

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Latest Reviews

View all Reviews 39
14th May 2019
reviewed by 'Sandi'
“Excellent dealings Kam and Vikram are both so helpful and accessible especially for a person who is a beginner in ......”
25th Jan 2019
reviewed by 'Neal'
“We have used Orange Square for many years and properties and this speaks for itself. They are excellent at what ......”
28th Jul 2016
reviewed by 'Adrian'
“Cowboy agency. Stay well away. Fake reviews. Over charging the elderly and vunrable in cash. Disgraceful, upsetting and overall a ......”
10th May 2016
reviewed by 'zack'
“the services I received was on point.no matter who I spoke to in the office they all helped me ......”
5th May 2016
reviewed by 'Pam'
“Great experience with Orange square. They made the whole experience of finding a flat easy and enjoyable. Kam has been ......”
9th Mar 2016
reviewed by 'Tollgate'
“1. Our buying experience with Orange Square was absolutely nightmare. They would never be honest with the current situation of the ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 14:00
  • Sunday: Closed
Address

Orange Square
18 High Street North
East Ham,London
Greater London
E6 2HJ
020 8472 9983

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £320,000 £320,000
Lettings 50% 73% £700 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 10 7 3 0 6 0 0 2
Areas covered
Services offered
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  • Block Management
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  • Conveyancing
  • Mortgage Advice
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Chigwell, IG7
East Ham, E6

“Good...”

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May 14,2019
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By: 'Sandi'
May 14,2019
0 people found
this helpful
Excellent dealings Kam and Vikram are both so helpful and accessible especially for a person who is a beginner in London...
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Good
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“Excellent!...”

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Jan 25,2019
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Kam
By: 'Neal'
Jan 25,2019
0 people found
this helpful
We have used Orange Square for many years and properties and this speaks for itself. They are excellent at what they do; friendly, professional and honest. In our experience, they have gone out of their way to make sure everyone is happy; that incudes both ...
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Good
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“Cowboy agency. Stay well away. Fake reviews. Over charging the ......”

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Jul 28,2016
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By: 'Adrian'
Jul 28,2016
1 people found
this helpful
Cowboy agency. Stay well away. Fake reviews. Over charging the elderly and vunrable in cash. Disgraceful, upsetting and overall a huge let down...
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Comment on agent fees
Bad
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“the services I received was on point.no matter who ......”

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May 10,2016
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Vikram
By: 'zack'
May 10,2016
0 people found
this helpful
the services I received was on point. no matter who I spoke to in the office they all helped me find a property to rent....
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Comment on agent fees
fees were cheap compared to what other agents we offering
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“Great experience with Orange square. They made the whole experience ......”

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May 05,2016
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Kam
By: 'Pam'
May 05,2016
0 people found
this helpful
Great experience with Orange square. They made the whole experience of finding a flat easy and enjoyable. Kam has been great throughout. I would highly recommend Orange square....
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“1. Our buying experience with Orange Square was absolutely nightmare. They ......”

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Mar 09,2016
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By: 'Tollgate'
Mar 09,2016
2 people found
this helpful
1. Our buying experience with Orange Square was absolutely nightmare. They would never be honest with the current situation of the property, i.e. Possession Order with Council Benefit involved on the current tenants of the selling property - you will have to find out on ...
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What agent could do to change your mind?
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“Kam is very sociable and seems to have a good ......”

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Oct 21,2014
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Kam
By: 'Sarah'
Oct 21,2014
0 people found
this helpful
Kam is very sociable and seems to have a good rapport with our landlord which is reassuring. He sorted everything out for us and we are now renting a beautiful home with a lovely landlord, we feel very lucky indeed....
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“Our experience with orange square is very bad.We were ......”

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Sep 30,2014
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By: 'bharat'
Sep 30,2014
3 people found
this helpful
Our experience with orange square is very bad.We were interested in viewing a 2 bed flat to let.They told us the land lord is not picking the phone.We kept on ringing to find if viewing can be arranged.then they told us landlord ...
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“Orange square and particularly Kam was recommended to us by ......”

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Sep 16,2014
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Kam
By: 'mk'
Sep 16,2014
0 people found
this helpful
Orange square and particularly Kam was recommended to us by an Estate Agent after the potential sale of our house fell though. Kam was immediately very personable and interested in helping us and has remained so years later. I don't hesitate to call if I ...
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“Kam was very prompt in responding to my initial request ......”

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Aug 10,2014
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Kam
By: 'Simi'
Aug 10,2014
0 people found
this helpful
Kam was very prompt in responding to my initial request when I inquired about using a management agency for my property. Initially I had some doubts since I have always managed my own properties. However, Kam was very helpful and made adjustments which suited my ...
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Comment on agent fees
I'm not used to Fees but I was offered a discount so I accepted this. I also understand that the monthly rental fee had to be negotiated due to the tenants fees so all parties compromised to reach a common goal.
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“I have been using Orange Square as a Landlord for ......”

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Jul 28,2014
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Kam
By: 'Ian'
Jul 28,2014
0 people found
this helpful
I have been using Orange Square as a Landlord for a number of years now, They have always supplied me with great tenants, and always made sure that a tenant is in the property. I've dealt with Kam the entire time I have been with ...
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“I have to say that I found this estate agent ......”

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Jul 23,2014
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Kam
By: 'Sadie'
Jul 23,2014
0 people found
this helpful
I have to say that I found this estate agent to be very helpful, especially by Kam who made an extra effort with all my queries. The only problem I had was with the landlord of the property I used to rent...even when the ...
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“I found John to be very helpful in the whole ......”

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Jun 24,2014
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By: 'Azim'
Jun 24,2014
0 people found
this helpful
I found John to be very helpful in the whole process from the start to the finish. He was always available to answer any queries while we were organising our Mortgage John also helped us with letting side of the property to the existing tenant ...
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“After going through several agencies to rent a property I ......”

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May 20,2014
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Kam
By: 'Noreen'
May 20,2014
0 people found
this helpful
After going through several agencies to rent a property I was getting terrible experience , I had given up. Then I came across Orange Square , I spoke to a guy called Kam and advised him what kind of property I was looking to rent. Within a ...
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“As a first time buyer In what seemed like a ......”

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Mar 26,2014
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Vikram
By: 'Richard'
Mar 26,2014
0 people found
this helpful
As a first time buyer In what seemed like a never ending loop of 'open houses' which are more like rugby scrums than choosing a home and estate agent 'banter', Vikram and Marta offered a refreshing change and I was able to view the property ...
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“If you are looking to rent a property in Eastham, ......”

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Mar 17,2014
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Kam
By: 'ilhame'
Mar 17,2014
0 people found
this helpful
If you are looking to rent a property in Eastham, Manor park, in london, then look no further than Orange Square who are based in EastHam High street. I have rented out a property from Orange Square (Eastham branch) for 3 years. All staff working in ...
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“We have found Vikram and his team to be polite, ......”

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Mar 14,2014
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Vikram
By: 'RITA'
Mar 14,2014
0 people found
this helpful
We have found Vikram and his team to be polite, friendly and helpful in the 10 years we have known them. The work is carried out in a professional manner, and Vikram is always contactable or phones back. We have no hesitation in recommending Orange Square....
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“I have had a very pleasant and smooth experience with ......”

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Mar 12,2014
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Vikram
By: 'Mandy'
Mar 12,2014
0 people found
this helpful
I have had a very pleasant and smooth experience with this company when purchasing my property. Vikram was always extremely helpful, honest and professional. I was able to contact him at any time during the whole process and he was able to assist me with ...
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“My experience with this agent has been very unpleasant. They ......”

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Mar 03,2014
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By: 'Neena'
Mar 03,2014
1 people found
this helpful
My experience with this agent has been very unpleasant. They are bunch of rude, unprofessional and dishonest people. They never return your calls so you have to constantly chase them. They don't provide you with any feedback at any stage like any other professional Estate ...
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What agent could do to change your mind?
They have been big crooks and cheated on us but don't want to give details as will take required action as necessary when ready.
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“Vikram was extremely helpful from the moment I spoke to ......”

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Jan 13,2014
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Vikram
By: 'OMerrick'
Jan 13,2014
0 people found
this helpful
Vikram was extremely helpful from the moment I spoke to him and gave straight honest answers. There was not a moment of doubt that crept into my mind about the information which I received. He assisted in what is a very difficult time as a ...
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“I have have rented out my property for some 5 years ......”

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Jan 09,2014
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Kam
By: 'Rosie'
Jan 09,2014
0 people found
this helpful
I have have rented out my property for some 5 years now and have found the staff to be extremely helpful in sorting out problems in a responsible and very efficient manner. They are enthusiastic and have been very diligent at all times in securing me ...
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“I was in desperate need to rent out a property ......”

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Jan 09,2014
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Kam
By: 'Mrs'
Jan 09,2014
0 people found
this helpful
I was in desperate need to rent out a property when u came across orange square and was greeted by a very young man called Kam.. I needed to rent out a property on the very same day and was really desperate.... Kam helped me ...
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“I have dealt with Orange Square for many years and ......”

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Dec 03,2013
Minithumbup
By: 'Eileen'
Dec 03,2013
0 people found
this helpful
I have dealt with Orange Square for many years and have always been extremely pleased with their service. I have had experience with other letting agencies which have been negative but have always had a very positive experience with Orange Square. They are extremely professional ...
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“My experience with the staff at Orange Square, in particular ......”

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Dec 02,2013
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Kam
By: 'Sohail'
Dec 02,2013
0 people found
this helpful
My experience with the staff at Orange Square, in particular Kam has been nothing short of brilliant. He has been friendly, attentive and very professional. Communication has been excellent throughout, always keeping me informed and resolving any issues quickly and efficiently - would most certainly ...
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“We can only heap praise on Orange Square. We needed ......”

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Nov 25,2013
Minithumbup
By: 'Satisfied'
Nov 25,2013
0 people found
this helpful
We can only heap praise on Orange Square. We needed to rent out a family members property earlier this year and approached four different agents. Orange Square knocked spots off the three others. Of the other three agents one had keys and advertised our property ...
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“Vikram was a good agent for the sale of my ......”

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Nov 15,2013
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Vikram
By: 'Simon'
Nov 15,2013
0 people found
this helpful
Vikram was a good agent for the sale of my property: he found many prospective buyers and handled unexpected problems efficiently. He was available to speak to on his mobile virtually all the time (or would get back to us promptly if not), chased solicitors ...
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“When we rented property through this Estate Agent 3 years ago (......”

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Jul 24,2013
Minithumbdown
By: 'Riam'
Jul 24,2013
3 people found
this helpful
When we rented property through this Estate Agent 3 years ago (we lived there for 2 years), we viewed the flat, asked what needs to be repaired etc. After big promises how everything is going to be fixed we rented the flat as it was good location. ...
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“It was a very long, drawn out and stressful sale ......”

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Jun 25,2013
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Vikram
By: 'Jade'
Jun 25,2013
0 people found
this helpful
It was a very long, drawn out and stressful sale and Vikram was patient and dedicated. He went above and beyond to keep me updated and did all he could to help move things along. A great agent....
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“Vickram its only one person who relly help as to ......”

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May 18,2013
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Vikram
By: 'Julija'
May 18,2013
0 people found
this helpful
Vickram its only one person who relly help as to buy flat. Hi all time answer at phone, make so many call to all solicitor.Hi all time in tach with as and update my case. Thank you Vickram one more time....
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“I have let several properties using the services of Orange ......”

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May 15,2013
Minithumbup
By: 'O'
May 15,2013
0 people found
this helpful
I have let several properties using the services of Orange Square and on each occasion I have found the staff and, in particular, Kam very efficient and accomodating. Kam has provided excellent advice and has been able to let the properties very quickly, obtaining very ...
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Vendor Fees

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Landlord Fees

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Tenant Fees

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Last updated at 20/03/2023, 12:18 PM by Vikram
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:18 AM 20/03/2023 by Vikram

Awards won by Orange Square, London E6 2HJ



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