Manners Residential
Woking, GU22
4.7/5, 247 reviews
93% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
94% lettings fee satisfaction

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“I was having problems with a difficult landlord and Nigel ......”

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Jul 02,2015
Minithumbup
By: 'Janet'
Jul 02,2015
0 people found
this helpful
I was having problems with a difficult landlord and Nigel advised on a schedule of dilapidations. He recommended contractors.

The result was that the property was returned to letting standards, landlord was happy and the case did not go to court.

I must have been a 'pain in the neck' BUT at no time did he show any annoyance - utterly professional until the last.
Comment on agent fees
Very satisfactory
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Latest Reviews

View all Reviews 247
1st Nov 2024
reviewed by 'Dan'
“Small team but huge achievements! Met Michael Bassey, Jack Freeman and Sarah Shaw and I was surprised to see that ......”
12th Jul 2024
reviewed by 'Ricardo'
“As a landlord, I have been extremely impressed with the exceptional service provided by Manners. Their professionalism, dedication, and expertise ......”
20th May 2024
reviewed by 'Lawrence'
“Sarah responded very promptly and dispatched a professional to the property to assist with the pest control issue....”
19th Feb 2024
reviewed by 'Nathan'
“Excellent help throughout our tenancy agreement process to move into our home. Always happy to answer our questions and a ......”
13th Feb 2024
reviewed by 'Simon'
“The sign of a great company is when they accept feedback on the chin and address concerns. Have worked with ......”
7th Feb 2024
reviewed by 'Rebecca'
“Always quick to respond to queries and gets the job done when we have any issues....”
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Manners Residential
7 York Road
Woking
Surrey
GU22 7XH
01483 590059

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £205,000 £322,000
Lettings 93% 94% £595 £3,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
146 1 62 12 9 0 9 0 4 4
Areas covered
  • GU21
  • Woking
  • GU22
  • Guildford
  • GU1
  • GU4
  • GU3
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Small team but huge achievements! Met Michael......”

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Nov 01,2024
Minithumbup
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Sarah
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Michael
By: 'Dan'
Nov 01,2024
0 people found
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Small team but huge achievements! Met Michael Bassey, Jack Freeman and Sarah Shaw and I was surprised to see that they actually substituting a whole operation team. Three of them doing the work of a whole offices building. They are the engine! Fantastic service and ...
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“Exceptional service and professionalism...”

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Jul 12,2024
Minithumbup
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Sarah
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Nick
By: 'Ricardo'
Jul 12,2024
0 people found
this helpful
As a landlord, I have been extremely impressed with the exceptional service provided by Manners. Their professionalism, dedication, and expertise have made the process of letting my property very easy. Manners staff have demonstrated a very good understanding of the rental market and provided valuable ...
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“Sarah responded very promptly and dispatched ......”

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May 20,2024
Minithumbup
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Sarah
By: 'Lawrence'
May 20,2024
0 people found
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Sarah responded very promptly and dispatched a professional to the property to assist with the pest control issue....
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“A Helping Hand...”

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Feb 19,2024
Minithumbup
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Sarah
By: 'Nathan'
Feb 19,2024
0 people found
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Excellent help throughout our tenancy agreement process to move into our home. Always happy to answer our questions and a generally very pleasant team!...
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“The sign of a great company is......”

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Feb 13,2024
Minithumbdown
By: 'Simon'
Feb 13,2024
1 people found
this helpful
The sign of a great company is when they accept feedback on the chin and address concerns. Have worked with the Manners team for 18 years, and most recently they didn't deliver their normal exceptional service. We told them this and they put their hands up. ...
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“Great...”

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Feb 07,2024
Minithumbup
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Sarah
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By: 'Rebecca'
Feb 07,2024
0 people found
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Always quick to respond to queries and gets the job done when we have any issues....
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“Dealt with serious water issue very promptly ......”

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Feb 01,2024
Minithumbup
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By: 'Tom'
Feb 01,2024
0 people found
this helpful
Dealt with serious water issue very promptly and had situation resolved within a day, which included a plumber visit and a Thames water visit when the issue was escalated...
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“Great customer service, and communication.Wh......”

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Dec 18,2023
Minithumbup
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Suzi
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By: 'Marcin'
Dec 18,2023
1 people found
this helpful
Great customer service, and communication. Whole process gone smoothly. Defenitly recommend....
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“Manners have made the move really smooth and ......”

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Nov 24,2023
Minithumbup
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By: 'Chris'
Nov 24,2023
0 people found
this helpful
Manners have made the move really smooth and and stress free. Sophie and Suzi were really helpful, really good communication throughout the whole process and lovely and friendly throughout. Would reccomend!...
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“I am a tenant who had sudden severe plumbing......”

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Oct 09,2023
Minithumbup
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Sarah
By: 'steve.gilbert'
Oct 09,2023
0 people found
this helpful
I am a tenant who had sudden severe plumbing issue, Sarah was amazing in responding with the solution, in less than 2 hours from reporting the issue a drain specialist was at the property and we moved straight from the problem to the solution. all was ...
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“I am pleased to recount the incredible experi......”

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Sep 13,2023
Minithumbup
By: 'Endri'
Sep 13,2023
1 people found
this helpful
I am pleased to recount the incredible experience i had with an exceptional realtor who went above and beyond to help us finding the perfect rental home,right from our very first interaction, Sophie displayed an unrivaled level of professionalism, transparency, expertise, and heartfelt care ...
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“Supportive...”

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Aug 17,2023
Minithumbup
By: 'Riz'
Aug 17,2023
0 people found
this helpful
Kind agent who showed me the property thoroughly and gave all his time to answer all of my questions with content. Relatively quickly to get in touch with as well with no issues. Everything done in a professional manner with thorough explanations....
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“James & Nick along with the team were excell......”

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Jul 11,2023
Minithumbup
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James
By: 'Brian Russell'
Jul 11,2023
2 people found
this helpful
James & Nick along with the team were excellent from start to finish. Sophie kept us updated providing good feedback throughout the sale process. Despite the market being tough, the sale completed in just 8 weeks with smooth and easy administration. Very professional, highly recommended....
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“Great service, Sophie was excellent from arra......”

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Jul 09,2023
Minithumbup
By: 'Mohsan Ali'
Jul 09,2023
1 people found
this helpful
Great service, Sophie was excellent from arranging the short notice visit, to really understanding what we wanted in our new home. The paperwork went swiftly and no issues along the way. We are happy with our new home...
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“Tenant-friendly...”

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Jun 29,2023
Minithumbup
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Sarah
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By: 'Ray L'
Jun 29,2023
1 people found
this helpful
Compared to my previous experiences with other agents, which often felt like a hands-off approach of "Here's your key. Figure it out yourself," Manners Residential truly stood out with their exceptional approachability and helpfulness. Suzi and Sarah deserve a special mention for their friendly and ...
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“Time is the test of any relationship. I have ......”

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Jun 20,2023
Minithumbup
By: 'Andrew'
Jun 20,2023
1 people found
this helpful
Time is the test of any relationship. I have been a Manners Residential customer since 2004 and I would not use any other agent in Woking. I am grateful to James and his team for their friendly and professional service throughout the years. Sophie has most ...
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“Manners of Woking - 2 decades of excellent service...”

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Jun 19,2023
Minithumbup
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Dawn
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Nick
By: 'ANNE LESLEY METHOLD'
Jun 19,2023
1 people found
this helpful
I wouldn't pick out just one staff member as I have only ever had excellent service with EVERY member of staff at Manners in Woking. They are helpful, supportive and charming. Over 20 years we have worked together on my funny little flat, always finding new ...
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“Nick and the whole team at Manners have been ......”

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Feb 01,2023
Minithumbup
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By: 'Daniela'
Feb 01,2023
2 people found
this helpful
Nick and the whole team at Manners have been very supportive, professional and communicated both efficiently and clearly throughout the whole process of letting my first property....
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“excellent service, great customer service, se......”

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Jan 11,2023
Minithumbup
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By: 'sunita rajbhandari'
Jan 11,2023
3 people found
this helpful
excellent service, great customer service, seamless communication, responds to any queries within a day everyone is polite, professional and friendly. My queries were answered straight away, my emails were responded within a day. I felt comfortable and well supported throughout the process of renting my ...
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“I have been with Manners Residential for ten years - ......”

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Jul 25,2022
Minithumbup
By: 'AJL'
Jul 25,2022
2 people found
this helpful
I have been with Manners Residential for ten years - they are excellent. I trust them completely for their efficiency, service and knowledge of the letting sector. I feel supported and guided in changes to law in letting and they are prompt and polite. I ...
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“Manners performance has been great...”

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May 18,2022
Minithumbup
By: 'LC'
May 18,2022
3 people found
this helpful
Manners Residential performance has been great all the way along during my tenancy application process. First, they have found time to allow an extra viewing not booked in advance which has ended up being the right one. All information required has been clearly explained to ...
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“Best company I have used...”

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May 17,2022
Minithumbup
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By: 'Chris'
May 17,2022
4 people found
this helpful
Best company I have used can't thank them enough.Nicky goes above and beyond. all the staff work hard to make letting exspirence run smoothly.thank you...
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“Couldn’t thank them enough!...”

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May 17,2022
Minithumbup
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Nick
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By: 'Steph'
May 17,2022
4 people found
this helpful
We knew we wanted to go with manners from our viewing with Nick Griffiths he answered all our questions and made the process so easy to understand. Suzi dealt with all our referencing and did an excellent job she was so quick at replying and ...
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“I have been using Manners Residential for ove......”

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May 17,2022
Minithumbup
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Nick
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Sarah
By: 'CJ'
May 17,2022
3 people found
this helpful
I have been using Manners Residential for over 10 years and they continue to offer a very professional service, from finding new tenants quickly to finalising contracts. There is always a member of the team available to answer questions or problem solve. An excellent all round ...
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“Absolutely useless. Avoid at all costs....”

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Feb 16,2022
Minithumbdown
By: 'Jonathan'
Feb 16,2022
2 people found
this helpful
Absolutely useless. Avoid at all costs. Was given first right of refusal, and first viewing, of a flat. Letting agent cancelled and rescheduled multiple times. They then gave viewings the day before they promised first viewing. Somebody put an offer in, so ignoring entirely what ...
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“Best rental experience...”

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Oct 19,2021
Minithumbup
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Sarah
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Sally
By: 'Roser Jorba Soler'
Oct 19,2021
4 people found
this helpful
This was my first time moving by myself and outside London. The whole team has been very professional, attentive, helpful and responsive. In less than a week I got approved for the flat and was ready to move in! Definitely the best experience with letting ...
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“Manners have been looking after our rental h......”

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Jul 18,2021
Minithumbup
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Nick
By: 'Hilary'
Jul 18,2021
4 people found
this helpful
Manners have been looking after our rental house for approx 17 years. Long-term tenants moved out a couple of weeks ago and after some minor repairs and decorating jobs, all carried out with my full agreement, a new family was able to move in several days ...
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“Friendly, approachable and not stuffy.Were h......”

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Apr 22,2021
Minithumbup
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Nick
By: 'Lisa'
Apr 22,2021
3 people found
this helpful
Friendly, approachable and not stuffy. Were helpful in all ways with re letting my property and gave good advice, with good communication. Convenient location to my rental property....
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“Excellent Letting Agents...”

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Jan 04,2021
Minithumbup
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Nicky
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Sarah
By: 'Nick'
Jan 04,2021
3 people found
this helpful
During our two tenancies with Manners we found all members of the team to be extremely helpful and quick to reply. We didn't have many problems with the properties we stayed in, but when we did we able to resolve them with one of the ...
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“I had a privilege of being one of your tenant......”

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Oct 14,2020
Minithumbup
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Sarah
By: 'MIRELA'
Oct 14,2020
4 people found
this helpful
I had a privilege of being one of your tenants. i have no words to thank for the extraordinary work,involvement, promp response, briliant comunication, kind team with a high human spirit. 5 STARS TEAM ! BIG THANK YOU FOR YOUR HARD AND AMAZING JOB TO : DANIELLE ...
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Staff picture Nick
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Staff picture James
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Staff picture Sarah
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Staff picture Suzi
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Staff picture Dawn
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Staff picture Sally
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No image available Michael
No image available Amy

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 19/06/2023, 3:23 PM by Nick Griffiths
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:23 PM 19/06/2023 by Nick Griffiths

Awards won by Manners Residential, Woking GU22 7XH



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