Belvoir
Liverpool Central, Liverpool, L1
4.9/5, 392 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
99% lettings fee satisfaction

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“I saw 3 letting agents before deciding to use Belvoir, and ......”

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Oct 31,2011
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By: 'Jane'
Oct 31,2011
2 people found
this helpful
I saw 3 letting agents before deciding to use Belvoir, and opted for Nic because she stood out, she was far more approachable and better informed than the other two, and I chose her despite the fact that one of them was considerably cheaper.
Nic arrived dead on time, she took the time to get to know me and find out what I wanted from the process, she then gave me all the information I needed and answered all my questions accurately and thoroughly. She was very professional, and knew her stuff, but was down to earth and approachable at the same time.
When I advised her the fee was more than I was expecting to pay, based on the quote from the other letting agents she went away and managed to negotiate a more competitive fee, still higher than the other agents, but I felt the service she offered was worth it as customer service is very important to me.
We had developed a rapport very quickly thanks to her effort and open personality, I found her exceptionally easy to deal with and as I live a long way away from the property, I wanted an agent whom I trusted and who I felt was reliable and approachable. She was the only one of the three who made me feel confident that the property would be managed fairly and efficiently.

Since taking the property on she has telephoned me regularly with any updates, she has always been available to answer any questions and address any concerns, in fact I feel completely at ease with the letting because I know my property is in the best hands. She worked hard to find me a good tenant and had the property let within a month!!!
When the tenant has had problems, she has dealt with them quickly and efficiently only involving me when she had to. She organized all the handover of utilities and had thankfully read all the meters before the new tenants had moved in as it would not have occurred to me, and she wrote on my behalf to the utility companies to facilitate the transition.
In conclusion, what I will say is that Nic is very efficient, on the ball, and professional in her approach to me. In addition she is a genuinely warm person, who I imagine gets on well with everybody, she has made me feel valued, secure, at ease and confident that I chose the right agent to let my flat, quite a challenge as I can be very a difficult customer. If I am paying for a service I expect it to be done to a high standard, and am very quick to complain if I feel that the service I am receiving is not up to scratch, to be honest I deal with a lot of companies between one thing and another and of all the people I deal with day to day, Nic has stood out as having exceptional customer service and property management skills. I owe Nic a big thank you, and I feel she is an asset to Belvoir, I hope as a result of this feedback process she gets the credit and acknowledgement she deserves, she is a pleasure to do business with. I hope all of Belvoir's agents are as good as Nic. Thank you so much for everything.
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Latest Reviews

View all Reviews 392
13th Nov 2024
reviewed by 'Philip'
“Great experience right through my tenancy - easy to contact and always available to help. Rebecca was amazing when we ......”
30th Oct 2024
reviewed by 'Diana'
“Requests are easy to place via their portal and they're always promptly addressed. Very satisfied!...”
29th Oct 2024
reviewed by 'Brad M'
“Would recommend, made things very simple for me. Everyone involved was really friendly and helpful....”
2nd Oct 2024
reviewed by 'Mark m'
“Helpful friendly service, who make themselves available to answer any queries you have regard the property and it’s inner ......”
12th Sep 2024
reviewed by 'Rona Hall'
“We feel we've been very fortunate to have the team at Belvoir Central looking after our flats in Liverpool for 7 ......”
12th Sep 2024
reviewed by 'Didem Gurcay'
“Belvoir Liverpool is efficient, customer oriented, polite, informative, very quick in taking action and very helpful with everything. Nice people. ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
20 Sir Thomas Street
Liverpool
Merseyside
L1 6BW
0151 231 1613

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £75,000 £2,550,000
Lettings 95% 99% £375 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
151 4 160 3 18 0 15 1 38 2
Areas covered
Services offered
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  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
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“Great experience...”

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Nov 13,2024
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Rebecca
By: 'Philip'
Nov 13,2024
0 people found
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Great experience right through my tenancy - easy to contact and always available to help. Rebecca was amazing when we moved out, so helpful. Would definitely recommend...
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“Prompt and professional...”

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Oct 30,2024
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Kyle
By: 'Diana'
Oct 30,2024
0 people found
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Requests are easy to place via their portal and they're always promptly addressed. Very satisfied!...
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“Perfect...”

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Oct 29,2024
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Amy
By: 'Brad M'
Oct 29,2024
0 people found
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Would recommend, made things very simple for me. Everyone involved was really friendly and helpful....
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“Helpful friendly service, who make themselves......”

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Oct 02,2024
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Amy
By: 'Mark m'
Oct 02,2024
0 people found
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Helpful friendly service, who make themselves available to answer any queries you have regard the property and it’s inner workings, would recommend there service when looking for the right property...
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“Exemplary service from Rebecca at Belvoir Central....”

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Sep 12,2024
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Rebecca
By: 'Rona Hall'
Sep 12,2024
0 people found
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We feel we've been very fortunate to have the team at Belvoir Central looking after our flats in Liverpool for 7 years. But we now appreciate their amazing professionalism & service even more because we're about to move into one of our properties. Rebecca (Bush) in particular ...
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“Belvoir Liverpool is efficient, Customer Oriented...”

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Sep 12,2024
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Rebecca
By: 'Didem Gurcay'
Sep 12,2024
0 people found
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Belvoir Liverpool is efficient, customer oriented, polite, informative, very quick in taking action and very helpful with everything. Nice people. U feel safe with them. 🩷 Didem-Landlord...
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“An EXCEPTIONAL team! You'll be in great hands....”

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Sep 11,2024
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Teona
By: 'Peggy C'
Sep 11,2024
0 people found
this helpful
An EXCEPTIONAL team led by Mr Adam Rastall! Big thanks to an amazing group of staff- Teona, Kyle, Rebecca, Amy, and Jessica. Special thanks to Teona & Kyle, both extremely capable individuals utilising their vast experience when managing apartments. The entire team dealt with challenges in ...
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“An EXCEPTIONAL team! You'll be in great hands....”

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Sep 11,2024
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Teona
By: 'Peggy C'
Sep 11,2024
0 people found
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An EXCEPTIONAL team led by Mr Adam Rastall! Big thanks to an amazing group of staff- Teona, Kyle, Rebecca, Amy, and Jessica. Special thanks to Teona & Kyle, both extremely capable individuals utilising their vast experience when managing apartments. The entire team dealt with challenges in ...
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“Belvoir amazing as always Fully Manage Our Pr......”

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Sep 03,2024
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Rebecca
By: 'Joe Fearon'
Sep 03,2024
0 people found
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Belvoir amazing as always Fully Manage Our Property So Professional in every Way . Amy, Rebecca , Adam, Kyle Perfect Team :-)...
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“We had a very pleasant experience in renting ......”

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Sep 03,2024
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Amy
By: 'Riley'
Sep 03,2024
0 people found
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We had a very pleasant experience in renting our flat from Belvoir and would highly recommend their services. Amy in particular was very friendly, helpful and accomodating....
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“I've had the pleasure of renting through Belv......”

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Aug 28,2024
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Rebecca
By: 'Helen'
Aug 28,2024
0 people found
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I've had the pleasure of renting through Belvoir and my experience has been nothing short of exceptional, thanks in large part to Rebecca Bush. Rebecca has been an absolute star throughout my tenancy. She consistently goes above and beyond to ensure that any concerns or ...
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“A Professional Agency...”

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Aug 12,2024
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Kyle
By: 'Gerry Beckett'
Aug 12,2024
0 people found
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Always quick, always professional, always polite. Strong communications and very reliable....
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“Excellent service as usual. Been using Belvoi......”

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Jul 16,2024
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Rebecca
By: 'Jason'
Jul 16,2024
0 people found
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Excellent service as usual. Been using Belvoir for over ten years. Adam has a great professional team....
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“Me and my partner have been renting through b......”

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Jul 15,2024
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Amy
By: 'Lauryn'
Jul 15,2024
0 people found
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Me and my partner have been renting through belvior for a few months now. The staff can't do enough for you and are so supportive and professional. We had been with Jones and Chapman another local letting agent and unfortunately had a really bad experience ...
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“Helpful and communicative Rebecca, Amy and K......”

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Jul 05,2024
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Rebecca
By: 'Cammi'
Jul 05,2024
0 people found
this helpful
Helpful and communicative Rebecca, Amy and Kyle were all very helpful with my recent end of tenancy. They responded to emails promptly and provided me with all the information I needed. In general Belvoir were great throughout my tenancy and really responsive to any issues....
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“I am grateful to Belvoir for looking after my......”

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Jun 24,2024
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Rebecca
By: 'Asim'
Jun 24,2024
0 people found
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I am grateful to Belvoir for looking after my property. They are very efficient in rent payments, timely responding to the issues raised by the tenants and looking after the property professionally. It has been a wonderful experience with Belvoir....
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“Fantastic and speedy help from Rebecca, every......”

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Jun 22,2024
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Rebecca
By: 'Cameron'
Jun 22,2024
0 people found
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Fantastic and speedy help from Rebecca, everything sorted extremely fast, any questions we had answered quickly too!...
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“Amy was brilliant, she helped me find my curr......”

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Jun 21,2024
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Amy
By: 'Ellen'
Jun 21,2024
0 people found
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Amy was brilliant, she helped me find my current apartment and get moved in within two weeks, despite MANY hurdles along the way. She is a star and can make the impossible, possible! Looking forward to being with an agency that care bout their tenants, ...
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“I have been with Belvoir for many years to re......”

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Jun 03,2024
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By: 'Phil'
Jun 03,2024
0 people found
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I have been with Belvoir for many years to rent my apartment in Liverpool. They are an excellent agency and provide a top notch service. Everyone is really efficient and things get done. I recently decided to sell my property and I was very impressed ...
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“Great Service...”

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May 28,2024
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Rebecca
By: 'Giselle'
May 28,2024
0 people found
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I am a landlord who has been with Belvoir since 2017. They have helped advertise and manage my rental with great service. Always in contact even when I had to do some works to the property. I recently had a tenant vacate and the property was ...
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“Belvoir! Liverpool....”

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May 01,2024
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Rebecca
By: 'Allan Hudson'
May 01,2024
0 people found
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We switched to Belvoir! several years ago and they were and are a complete breath of fresh air. They are helpful with really useful contacts for repairs. The management and lettng services are exemplary. We use several managing agents. Belvoir! are easily the best. Highly ...
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“We have worked alongside Belvoir for the past......”

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Apr 29,2024
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Rebecca
By: 'Mc&Co Removals'
Apr 29,2024
0 people found
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We have worked alongside Belvoir for the past few years and they have been brilliant. Rebecca Bush always on the ball with communication when it comes to jobs and goes out her way to make sure everything runs smoothly....
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“I have used Belvoir previously and had no hes......”

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Apr 21,2024
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Amy
By: 'Denise'
Apr 21,2024
0 people found
this helpful
I have used Belvoir previously and had no hesitation in contacting them again with a view to renting my property. All communication were speedy and informative and a tenancy was finalised within a couple of weeks. Shout out to Amy who was always there for ...
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“Excellent letting agency...”

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Apr 09,2024
Minithumbup
By: 'Chloe'
Apr 09,2024
0 people found
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Excellent letting agency - quick communication and carry out any work that needs to be done in a timely manner....
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“11 Years full property management...”

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Mar 21,2024
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Rebecca
By: 'Sean'
Mar 21,2024
0 people found
this helpful
Following 11 years of property management provided by Belvoir, I would like to sincerely thank the team for their professional service throughout. I initially approached Belvoir in 2013 seeking full property management as I was serving in the military at the time. They always provided me absolute ...
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“Excellent letting agent....”

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Mar 04,2024
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Rebecca
By: 'Marc'
Mar 04,2024
0 people found
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I have been using Belvoir as my letting agent for nearly 2 years. They have been great at finding good tenants and regularly inspect the property and send me a report. The communication is excellent and I'm very pleased to have them working on my behalf. ...
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“Great experience with the company. Fast and e......”

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Feb 18,2024
Minithumbup
By: 'Nancy'
Feb 18,2024
0 people found
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Great experience with the company. Fast and efficient responses and staff were very helpful....
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“Splendid service...”

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Jan 27,2024
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Kyle
By: 'Athul'
Jan 27,2024
0 people found
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Great property. And sorted all the issues in time. Quick response as well from the team, especially Kyle was trying everything to help....
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“Top letting agents I've worked with...”

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Jan 25,2024
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Teona
By: 'Franceska Neeve'
Jan 25,2024
0 people found
this helpful
Top letting agents I've worked with and I've worked with a lot. Conscientious, hard working, professional and get things done without any fuss. This team and special mention to Teona Barata are truly Professional. I recommend them highly as the other options in the area ...
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“They are excellent. I rented a beautiful prop......”

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Dec 27,2023
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Kostas
By: 'Juanita'
Dec 27,2023
0 people found
this helpful
They are excellent. I rented a beautiful property with them and was amazed and so thankful for their services. Kostas was really attentive and helpful, he made the process so smooth and easy. I thought it was going to be a nightmare to find an ...
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No image available Vaughan

Vendor Fees

N/A

Landlord Fees

13.2% INC VAT

Tenant Fees

N/A
Last updated at 20/10/2022, 10:49 AM by Lucy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:49 AM 20/10/2022 by Lucy

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