“Beware! Eastbank are appalling landlords. The property we rented was ......”
1 Star Review
Jun 29,2015
By:
'Aggrieved'
Jun 29,2015
Branch: London, 141 Hoe Street
Services: Lettings (as a Tenant)
Rent PCM: £2775
Would you recommend?: No
Postcode: E1
Branch: London, 141 Hoe Street
Lettings (as a Tenant)
Rent PCM: £2775
Postcode: E1
5
people found
this helpful
Beware! Eastbank are appalling landlords. The property we rented was very poorly maintained and contacting repairs was very difficult. The staff are rude, dismissive and unhelpful. When we left they tried to make deductions from our deposit,even though the house was cleaner and in better shape when we left it than it was when we moved in. Fortunately I had taken tons of photos when we moved in and I saved every email I'd sent or received from them so I was able to force them to be specific on the reasons for withholding any of our deposit. They didn't respond and I had to threaten to raise a deposit dispute, at which point they backed down . They eventually repaid the deposit after three weeks.
Avoid them like the plague but if you are one of their tenants, take lots of condition photos and keep your emails. You'll need them.
5
people found
this helpful
Was this helpful?
Yes