50% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jun 24,2015
Jun 24,2015
2
people found
this helpful
this helpful
John D Wood sold our house earlier this year. Most of their staff, while very pleasant, are young and inexperienced which means that when things go wrong they aren't really able to advise you. The manager Jonathan was also incredibly rude to almost everyone in the process when he got involved at the end, to the point that the other agents involved in the deal refused to deal with him.
Our sale fell through, and despite requests to act as quickly as possible they were amazingly slow to remarket as they seemed to be relying entirely on previously interested parties. This lost us valuable weeks.
When the sale did progress they appeared to have our buyers interests much more at heart than ours. I do understand this is where any repeat business will come from, and I'm sure they aren't alone, but it is very galling when you are paying someone's fee to feel they aren't acting for you.
Our sale fell through, and despite requests to act as quickly as possible they were amazingly slow to remarket as they seemed to be relying entirely on previously interested parties. This lost us valuable weeks.
When the sale did progress they appeared to have our buyers interests much more at heart than ours. I do understand this is where any repeat business will come from, and I'm sure they aren't alone, but it is very galling when you are paying someone's fee to feel they aren't acting for you.
What agent could do to change your mind?
Fees were standard for the area at the time. They still seem high for the level of service received but would not have been cheaper with another agent.Attached Filesnbsp;
Comment on agent fees
Fees were standard for the area at the time. They still seem high for the level of service received but would not have been cheaper with another agent.
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Latest Reviews
24th Jun 2015
reviewed by 'Southfields'
Opening Hours
Address
John D Wood & Co
21 Replingham Road
Southfields,London
Greater London
SW18 5LT
020 8278 7016
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £1,200,000 | £1,200,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jul 17,2017
Jul 17,2017
0
people found
this helpful
this helpful
Recently sold my property. Staff were friendly and efficient, working tirelessly throughout. I was kept informed through the entire process....
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read full review
Comment on agent fees
Good
Was this helpful?
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Jun 24,2015
Jun 24,2015
2
people found
this helpful
this helpful
John D Wood sold our house earlier this year. Most of their staff, while very pleasant, are young and inexperienced which means that when things go wrong they aren't really able to advise you. The manager Jonathan was also incredibly rude to almost everyone in ...
read full review
read full review
What agent could do to change your mind?
Fees were standard for the area at the time. They still seem high for the level of service received but would not have been cheaper with another agent.Attached Filesnbsp;
Comment on agent fees
Fees were standard for the area at the time. They still seem high for the level of service received but would not have been cheaper with another agent.
Was this helpful?
Yes
Yes
No fees information available
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Complaints Procedure
No procedure available.
