“We would like to thank Elizabeth, Kay and Stacey and ......”
4 Star Review
Jun 21,2015
By:
'Recent'
Jun 21,2015
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: S40
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Rent PCM: £500
Postcode: S40
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We would like to thank Elizabeth, Kay and Stacey and overall would recommend this agent to others. Elizabeth Lloyd was consistently courteous, clear, prompt and friendly in her email and telephone communications with us.
Kay Bowler was efficient, helpful, dedicated, knowledgeable about maintenance issues, and helped to smooth the moving out process and enable a satisfactory return of our deposit.
Where we encountered some difficulties were in the moving in date and the handling of one viewing during the notice period, these were dealt with by other staff members. Stacey Davies-Bowler resolved these complaints professionally and courteously in a management capacity.
Overall the company acts reasonably and fairly and the house was exactly as described and in good condition. Moreover, maintenance issues and routines were dealt with promptly and with due diligence (e.g. electrical and gas safety) and there was never any question as to regard for safety of tenants. As a result we were happy to recommend the house and agent to an acquaintance.
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Kind Regards,
Elizabeth