Liverpool, L23
2.7/5, 7 reviews
56% recommended
0% lettings valuation accuracy
50% lettings fee satisfaction

“After ignoring serious complaints about the property for months and ......”

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Oct 24,2011
Minithumbdown
By: 'Chris'
Oct 24,2011
11 people found
this helpful
After ignoring serious complaints about the property for months and hiding the intentions of the landlord (they intended to sell the property) both Carolle and Rachel in the lettings department took it upon themselves to attempt to steal our deposit. Only after threatening court action and wasting major amounts of our time were we able to recover a part of our deposit.

Insulting, rude, lying little schemers. I strongly advise giving Clive Watkin a wide berth. These guys couldn't care less whether you're moving into a property with or without children - you'll get screwed over just the same.

Complaining to their "management" won't make any difference either. A law unto themselves once the contract has been signed...
What agent could do to change your mind?
An entire overhaul of the procedures and a complete review of customer care procedures.
Attached Filesnbsp;
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Opening Hours
Address

Clive Watkin Partnership
76-78 Coronation Street
Crosby,Liverpool
Merseyside
L23 5RH
0151 931 4948

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 50% £595 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 3 3 1 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Good and reliable service. It didn't took me ......”

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Dec 02,2023
Minithumbup
By: 'Lilian'
Dec 02,2023
0 people found
this helpful
Good and reliable service. It didn't took me long to get the property to rent....
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“really helpful staff...”

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Aug 20,2020
Minithumbup
Jane
By: 'Jan'
Aug 20,2020
0 people found
this helpful
Jane in the lettings department of the Birkenhead office was extremely helpful and professional assisting our search for a flat .during these challenging times she also ensured our safety whilst viewing properties and was knowledgeable about the surrounding area . I have come into contact with ...
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“Awful...”

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Jun 17,2019
Minithumbup
By: 'Jc'
Jun 17,2019
3 people found
this helpful
Abysmal communication and when they do get back to you the information they provide is vague and unhelpful. Absolutely fine taking my nearly £1000 deposit off me, I've moved out nearly two months ago the landlord has given his approval weeks ago for the deposit to ...
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“Sales Staff...”

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Oct 25,2018
Minithumbup
Sandra
By: 'Eddie'
Oct 25,2018
0 people found
this helpful
I have used Clive Watkins Several times but just this month I sold a house with them. The service they provide is above and beyond and even though we had a difficult couple of months in between, it was down to the professionalism and diligence ...
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Comment on agent fees
Good
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“Absolutely disgusting treatment from an awful estate agent . The patronising ......”

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Jun 09,2016
Minithumbdown
Gina
By: 'Never'
Jun 09,2016
3 people found
this helpful
Absolutely disgusting treatment from an awful estate agent . The patronising way of Gina is offensive to say the least and the lies her and dale gaskill tell is unbelievable , told me my application was in the process and accepted my money only to not even ...
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What agent could do to change your mind?
The fees are ridiculous aswell , yiu wouldn't mind if the staff did a good job but they are awful
Attached Filesnbsp;
Comment on agent fees
The fees are ridiculous aswell , yiu wouldn't mind if the staff did a good job but they are awful
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“Just a comment - we are never a customer of ......”

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Oct 02,2013
Minithumbdown
By: 'JVS'
Oct 02,2013
6 people found
this helpful
Just a comment - we are never a customer of the agent - tenants have no contract with the agent. Not very good - charitably could be described as having a complete lack of understanding of landlord and tenancy laws. Less charitably, attempt to rip ...
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What agent could do to change your mind?
Knowledge of landlord and tenant law
Attached Filesnbsp;
Was this helpful? Yes
By: Taz
Oct 20, 2013
View all comments (1)
This is a shame, it sounds as though "JVS" is a stranger to the truth; I would suggest had he told the correct version of his plight he would have to admit his own failings. To pass comment about another persons knowledge of their profession is unjust unless of course the persons knowledge had been tested to some depth. In this instance I would suggest no test has taken place therefore no valid comment can be made. For example, a letting agent would not consider it fair to comment about the ...

“After ignoring serious complaints about the property for months and ......”

Share on :
Oct 24,2011
Minithumbdown
By: 'Chris'
Oct 24,2011
11 people found
this helpful
After ignoring serious complaints about the property for months and hiding the intentions of the landlord (they intended to sell the property) both Carolle and Rachel in the lettings department took it upon themselves to attempt to steal our deposit. Only after threatening court action ...
read full review
What agent could do to change your mind?
An entire overhaul of the procedures and a complete review of customer care procedures.
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Clive Watkin Partnership, Liverpool L23 5RH



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