100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
May 15,2015
May 15,2015
2
people found
this helpful
this helpful
Absolutely terrible. Agreed a viewing 24 hours beforehand so my husband and I both arranged to take time off and car share which left me with no transportation for the day - but meant that my husband could have half day (he is self employed so this goes unpaid). Then they decide to call 2 hours before we are due to go to the viewing (my husband is on route to collect me) and cancel because the lady who was meant to be meeting us there can't be bothered to drop the keys back to the office afterwards. Apparently a 20 minute drive is going to have an adverse effect on her weekend plans - but who cares what inconvenience they've caused my husband and I!? The lady I spoke to was extremely rude and aggressive on the phone, she started shouting saying that this lady 'has a three year old daughter to go home to' as if this has any relevance to the situation that they've created! AVOID this agency at all costs - use other letting agencies if you don't want to be let down. It's a good job my phone calls are recorded so I can highlight this terrible treatment to someone higher up and make sure it is not ignored.
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Latest Reviews
10th Feb 2016
reviewed by 'Jobed'
Opening Hours
Address
Dixons
87 Bolebridge Street
Tamworth
Staffordshire
B79 7PD
01827 842063, 01827 842080
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £91,750 | £91,750 |
| Lettings | 0% | 50% | £750 | £925 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Mar 07,2016
Mar 07,2016
0
people found
this helpful
this helpful
Very genuine and caring Branch of Dixons. Excellent professional knowledgeable team who are always open honest about all aspects of property selling/purchasing.
Would always recommend this Branch and if ever seek to move Dixons always be first and only choice...
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Comment on agent fees
Excellentvalue and work really hard for their clients
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Feb 10,2016
Feb 10,2016
2
people found
this helpful
this helpful
Very impressed with the service from Dixons, especially from Jessica Ali and her team. I rent 2 properties from them both times I was extremely impressed with their professional approach and attitude. Nothing was too much trouble and she was so enthusiastic and helpful compared to ...
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Comment on agent fees
Good on fees as well
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May 15,2015
May 15,2015
2
people found
this helpful
this helpful
Absolutely terrible. Agreed a viewing 24 hours beforehand so my husband and I both arranged to take time off and car share which left me with no transportation for the day - but meant that my husband could have half day (he is self employed so ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
