The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
Loading...
4.7/5, 208 Reviews
93% Recommended
82% sales valuation accuracy
92% sales fee satisfaction
By : 'melasawyer'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SL6
I used Prospect to find a house in the Maidenhead area; on seeing a property on their website I contacted them to book in that house and was recommended a new house to the market at the same time. Not only was I very disappointed in the house I had seen online (the pictures were extremely flattering and the property location on the map provided was no where near the actual site - a very busy roundabout), the other house recommended to me was completely unsuitable for our search and very overpriced (the asking price went down by nearly £100k before sale). Following those viewings, I was not contacted again by anyone from Prospect, for feedback, follow up or to speak to me about my search, I very much felt that they were just trying to get me in the door as they had promised the sellers an open day. Three months on from that viewing - I have had an email from them with a house I might be interested in (even though my search ended a few months ago), which as it turns out is again, completely unsuitable and is on the market for £400k more than our budget!! Absolutely useless, would avoid in the future at all costs.
Better recommendations, better service, more knowledge of the properties and area, more follow up, pay more attention to search requirements, better booking of viewings
No procedure set.
Last updated at 1/14/2016, 4:41:22 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 82% | 92.00% | £31,000 | £800,000 |
Prospect Estate Agency
59 High Street, Maidenhead, Berkshire
SL6 1JT
01628 563 777
No Branch Video found...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Franco'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : No
Postcode : SL6
We had an awful awful awful experience the letting assistant manager Betsy Harmer. We are a family of 4 with very young children. We relocated back to the U.K. from Asia and rented a temporary accommodation based on property photos from abroad. 1 week before checking, in my wife wanted to confirm... Read Full Review
Marina
By : 'Susan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SL6
I was really impressed by Marina in letting. I had an issue with payment and had tried on many occasions to ring but no one available to help so left message requesting a ring back but no one phoned. Finally I managed to get Marina and she sorted the problem quickly and efficiently. Well done... Read Full Review
Bernadette
Cameron
By : 'Graham'
Services : Sales( As a Vendor )
Sold price : £350000
Would you recommend ? : No
Postcode : SL6
Cameron and the team at Maidenhead were efficient, helpful and a pleasure to deal with however the real star in the team was undoubtedly Bernadette. Based in Reading Bernadette liaises between the buyer, the seller and their respective solicitors, keeping everyone informed as to what’s... Read Full Review
Samantha
By : 'Helen'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SL6
Awful and rude service on check out. Ridiculously overpriced deposit charges on a house that was clean but worn after rental when we moved in and the same when we moved out. We had a professional clean and gardener when we left. Most of the charges were clearly wear and tear - they claimed... Read Full Review
Matthew
By : 'Sarah'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : SL6
My name is Sarah from Maidenhead and would like to share my house search to rent experience with Prospect. I commend their professionalism and help for securing me a house to rent. Process is so fast and within two days I got the house I wanted. They did not keep me waiting for the response of the... Read Full Review
Jordan
By : 'Gary'
Services : Letting( Admin )
Would you recommend ? : Yes
Postcode : SL6
Very impressed with Jordan Wells. I popped in to print of a mortgage deed as I had no printer at home and he happily obliged! Very kind, helpful and for one printout they will always get my future business and will certainly share this great positive experience with family/friends/business... Read Full Review
Jordan
By : 'Gary'
Services : Letting( Admin )
Would you recommend ? : Yes
Postcode : SL6
Very impressed with Jordan Wells. I popped in to print of a mortgage deed as I had no printer at home and he happily obliged! Very kind, helpful and for one printout they will always get my future business and will certainly share this great positive experience with family/friends/business... Read Full Review
By : 'Tracey'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SL1
Extremely poor renewal service. Constantly have to chase. Every renewal service but one has been a problem. No communication of change of Account Managers. Would not recommend. They also have the cheek to increase management fees and then deliver another year of poor service. If I wasn't happy ... Read Full Review
By : 'Arindam'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : SL6
Very poor experience. They did not ensure that utility services are setup correctly and I litterally struggling to get it done, but they have not made any effort to fix this and left everything to me with a plain apology. Thee national database shows that my address is supplied by Company-A and... Read Full Review
Gemma
Sam
By : 'MK'
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : No
Postcode : SL66
Worst Agency ever! House dirty from begging no replies to email no support and at the end they don't want even give you deposit back!... Read Full Review
BAD!
Tristan
By : 'Amrat'
Services : Letting( As a Owner )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : SL6
Tristan wasvery professional and always was there to answer any questions I had. I felt comfortable with him and trusted his expert advice and opinions. He delivered as promised and I am very happy with the tenants that he found for us. When renewal time comes again I will be sure to be in... Read Full Review
Fees were reasonable and quite competitive against other estate agents we spoke to.
Tristan
By : 'Danny82'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : SL61
I literally only had three days to move into a property as my lease was ending elsewhere and another property fell through and Tristan managed to fast track it so I could move in on time which saved me a lot of stress and most importantly grief from the... Read Full Review
Happy with the fees
Tristan
By : 'Mr'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SL6
I met with prospect having had a really bad experience which I am glad I did Tristan and his team were fantastic from start to finish I wouldn't hesitate to recommend prospect to anyone simply great job... Read Full Review
Good
Tristan
Sam
By : 'Avishek'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SL6
I was looking for a house to rent in Maidenhead before moving there from India. I got in touch with Prospects and they were absolutely amazing in every aspect. They helped me view the flat via FaceTime as I wasn't able to make it in person. The team is extremely responsive and makes a real... Read Full Review
Sam
Tristan
By : 'HK'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SL1
Sam really helped us to find our new home . We had very specific requirements and he didn't give up on us . This young men was very patience and showed us around few houses . Well done Sam hope you keep your spirit and level of helpfulness, it was very lovely to meet you . Tristan was in... Read Full Review
Find a Agents fees a bit steep but not sure what other agents charge and can't compare.
By : 'Keith'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SL6
Gareth Mainwaring was absolutely fantastic in making sure that all parties communicated with each other to facilitate a speedy completion. Not only was he helpful, but he was brilliant in ensuring that the interests from both sides were... Read Full Review
Tristan
By : 'M'
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : HP13
Kept informed during a fast move in. Tristan advised pros and cons throughout. Highly professional, reliable, efficient and knowledgeable.... Read Full Review
Ok
Tristan
By : 'Andrew'
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : SL6
Having had problems with previous tenants and being at a dis-advantage as I'm so far from my rental property I was rather pleased that Tristan took over the marketing and just got the job done. He suggested a couple of price drops to get the place let and kept me updated to the point where I... Read Full Review
neutral - fees are what they are.
By : Prospect Estate Agency
Jan 9, 2018Thank you for the five stars and the positive ...
Tristan
By : 'Emanuele'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : SL6
Great service and Tristan was very helpul and he understood my needs. Very friendly staff and proprerty very nice ! Higthly... Read Full Review
Good
By : Prospect Estate Agency
Jan 9, 2018Thank you for the five star ...
By : 'James'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SL6
Very happy with the friendly and professional service provided first by Hassan and secondly by Lianne. Considering they were selling the property to us I though they were exceptional despite the property being left in a poor state by the previous owner. If we are going to sell (hopefully not for a... Read Full Review
By : Prospect Estate Agency
Sep 9, 2016Thank you for the five ...