100% lettings valuation accuracy
60% lettings fee satisfaction
May 13,2015
May 13,2015
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DO NOT USE THIS LETTING AGENTS. Only do if you want to get any shred of your deposit back, all your issues with the property ignored and rude staff. Me and 2 friends (all students) rented a property with Amber in 2013-14 and I regret ever even walking in to their office. The house was not in good condition, the usual painting all over the damp patches to disguise the condition when viewing sadly fooled us as damp was a massive problem from shortly moving in (of course we were blamed for). We were also infested with mice, which once again completely our fault, nothing to do with the fact there are gaping holes in the walls where you can actually see outside through them! Our bed frames were literally held together by shoelaces and string which was actually noted down as some sort of feature piece when doing the initial inventory yet nothing done about it. The bedframes of course broke, which we were actually chared for! The wardrobes were already broken, yet we were charged for those too, any general wear and tear like little scratches on the cheap desks we were charged ‚£20 amongst over ridiculous things. When asked for receipts for the apparent work and replacement of beds and wardrobes they ignored emails, when chased up again apparently the landlord had a death in the family so they couldnt provide them, then chased again and no reply. I genuinely believe they did nothing as everything was broken/damaged when i moved in so why would they replace them for anyone else? It took them months to give us a hoover that worked as the original one was broken which the landlord was determined to try and fix himself but actually did nothing. The ceiling fell through in the kitchen, actual massive gaping hole as the bathroom was leaking through for months and they did nothing about it, it could have really hurt someone if anyone was in the room at the time. Just an overall horrible experience dealing with lazy, money grabbing useless people and I would tell any student considering them to go to anywhere else. I could go on for hours, don't trust them.
Comment on agent fees
Will charge you for everything and anything but do nothing
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Latest Reviews
18th Feb 2016
reviewed by 'yousaf'
24th Jul 2015
reviewed by 'Yosm'
11th Jul 2015
reviewed by 'Slavous'
13th May 2015
reviewed by 'CoffeeCat'
13th Aug 2014
reviewed by 'MarieLxx'
27th Nov 2013
reviewed by 'tango'
Opening Hours
Address
Amber Residential
First Floor 166C Alcester Road
Moseley,Birmingham
West Midlands
B13 8HS
0121 240 3254
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 60% | £260 | £550 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 3 | 6 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 18,2016
Feb 18,2016
0
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I have been a long standing landlord with amber residential. Very pleased with their service. would highly recommend them. They manage my properties to a very high standard....
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Jul 24,2015
Jul 24,2015
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AVOID- This agency are rude and extremely unprofessional. Where to start, at first they are very inviting, before we signed our contract they were great. I chose to deal with our landlord rather than contact them for anything during the period i was renting due ...
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Jul 11,2015
Jul 11,2015
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I can highly recommend Amber Residential as they are always quick to solve and problems or issues you have with the property. They provided a good service and they show flexibility when required. I would recommend to all family friends....
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May 13,2015
May 13,2015
1
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DO NOT USE THIS LETTING AGENTS. Only do if you want to get any shred of your deposit back, all your issues with the property ignored and rude staff. Me and 2 friends (all students) rented a property with Amber in 2013-14 and I regret ever ...
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Comment on agent fees
Will charge you for everything and anything but do nothing
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Aug 13,2014
Aug 13,2014
0
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Completely disgusting- as a student who is new they point blank refused to send me a copy of the contract i sign and told me i was stupid and should go to a maths teacher as well as sent an email round to the other ...
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Nov 27,2013
Nov 27,2013
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I am a tenant in a property that is managed by Amber Residential. I must say i am so happy with this agency, if there any issues they resolve them so efficiently & effectively. I have been screwed over by other Agencies in the past, but ...
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Jul 15,2013
Jul 15,2013
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Throughout my time with amber my home was full of problems which were brought up at the beginning of the contract; we left the agency feeling happy that they would ensure they were all sorted before we moved in, only to discover when we moved ...
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Aug 16,2012
Aug 16,2012
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Coming out of student halls, myself and a group of friends decided to go for amber because of the size of the letting and the cheap costs. The people at amber are very friendly and inviting when they get you to sign the contract and ...
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Jul 03,2012
Jul 03,2012
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I am a existing tenant of amber residential perry barr & I am very very happy with the service they provide to there clients.
They are very friendly & helpful, I would highly recommend them to any landlord or tenant who want peace of mind about there ...
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Mar 24,2012
Mar 24,2012
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Bad service and rude landlords. Everything from the start to the beginning of being in contact with this company has been absolute hell. We are students and so came to this company thinking they would help us out and understand that we didn't know alot ...
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Jul 03,2011
Jul 03,2011
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Absolutely appalling and unprofessional service and behaviour! DO NOT USE AMBER RESIDENTIAL! This company is an absolute nightmare! We only went with Amber as they were cheap and as the saying goes, you get what you paid for and what we got was...Rude, ill ...
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Feb 24, 2012
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how fast did you get your deposit back? did they wait it out for a bit I've been waiting since september..... its now the end of february. the house we had, had huge cracks in the ceiling in the kitchen above was the bathroom you could clearly see the ceiling sagging under the weight of the bathroom. they said that they couldnt do anything about it until we had moved out. the boiler was absolutely god awful. the oven was faulty, 2 out of 4 of the hobs didnt work. the washing machine leaked twice ...
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