Fraser & Co
Marylebone, London, NW1
4.4/5, 23 reviews
87% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
90% lettings fee satisfaction

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“Tom Moore knew the area well, and offered to show ......”

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May 12,2015
Minithumbup
By: 'xxx'
May 12,2015
0 people found
this helpful
Tom Moore knew the area well, and offered to show me other properties within the same area although my focus was the one property due to time constraints. He kept me well informed along the purchasing process and helped ensure the purchase was expedient as possible. He has also kept in touch since updating me of future investments which is appreciated.
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Latest Reviews

View all Reviews 23
31st Oct 2018
reviewed by 'APS'
“David is a very reliable and friendly agent who we can't recommend highly enough! He was very responsive and always ......”
9th Apr 2018
reviewed by 'Hannah'
“Daniel was a pleasure to interact with from start to finish. He gave us good advice when making an offer ......”
9th Oct 2017
reviewed by 'Alvaro'
“Daniel was always prompt and diligent in all matters related to my new letting in central London. He offered great ......”
31st Aug 2017
reviewed by 'John'
“Has let for us 2 properties after the previous agent failed to do so and all went seamlessly. We were very ......”
24th Jun 2017
reviewed by 'Nick'
“Top marks! Daniel was brilliant - responded to all our complex demands, worked out of hours and got everything done ......”
24th Feb 2017
reviewed by 'HS'
“Daniel recently assisted us during our search for a short term let. He was very attentive and responsive throughout. Our ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 13:00
  • Sunday: Closed
Address

Fraser & Co
189 Baker Street
Marylebone,London
Greater London
NW1 6UY
02072999050

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £450,000 £1,100,000
Lettings 100% 90% £650 £6,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 9 3 2 0 6 0 1 0
Areas covered
  • NW1
  • N5
  • W1
  • NW8
  • WC1
  • WC2
  • N1C
  • N1
  • N7
  • NW9
  • N4
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
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Latest Properties

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City of london, EC2A
Kewbridge, W4
Marylebone, NW1
Paddington, W2

“Very friendly and professional service...”

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Oct 31,2018
Minithumbup
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By: 'APS'
Oct 31,2018
0 people found
this helpful
David is a very reliable and friendly agent who we can't recommend highly enough! He was very responsive and always one time....
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n.a.
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“Excellent service, pleasure to interact with...”

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Apr 09,2018
Minithumbup
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By: 'Hannah'
Apr 09,2018
0 people found
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Daniel was a pleasure to interact with from start to finish. He gave us good advice when making an offer and was very reaponsive to our queries....
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Comment on agent fees
£75 fee for renewal is excessive and we weren’t advised until we went to pay the deposit of an extra £40 fee for a guarantor.
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“Daniel was always prompt and diligent in all matters related ......”

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Oct 09,2017
Minithumbup
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By: 'Alvaro'
Oct 09,2017
0 people found
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Daniel was always prompt and diligent in all matters related to my new letting in central London. He offered great help and advice and was constantly available in the (always stressful) period of moving out from my old apartment. He is also much appreciated and ...
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“Has let for us 2 properties after the previous agent failed ......”

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Aug 31,2017
Minithumbup
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By: 'John'
Aug 31,2017
0 people found
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Has let for us 2 properties after the previous agent failed to do so and all went seamlessly. We were very pleased....
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“Top marks! Daniel was brilliant - responded to all our ......”

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Jun 24,2017
Minithumbup
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By: 'Nick'
Jun 24,2017
0 people found
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Top marks! Daniel was brilliant - responded to all our complex demands, worked out of hours and got everything done smoothly and professionally....
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“Daniel recently assisted us during our search for a short ......”

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Feb 24,2017
Minithumbup
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By: 'HS'
Feb 24,2017
0 people found
this helpful
Daniel recently assisted us during our search for a short term let. He was very attentive and responsive throughout. Our timescale was very tight, final viewing to occupation took just 6 working days....
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Comment on agent fees
Competitive
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“Daniel took on the negotiations for my flat let and ......”

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Oct 17,2016
Minithumbup
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By: 'GS'
Oct 17,2016
0 people found
this helpful
Daniel took on the negotiations for my flat let and did a great job of it. He was flexible, understood my requirements and was extremely responsive (even over weekends and holidays, which was very much appreciated). The whole experience was one of complete professionalism....
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“I bought a flat through them and Hayley was the ......”

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Sep 02,2016
Minithumbup
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Hayley
By: 'Cori'
Sep 02,2016
0 people found
this helpful
I bought a flat through them and Hayley was the agent. I can only recommend her. Very responsive and friendly. She helped chasing when needed and always answered all my questions, no matter how stupid they were. She's done an outstanding job and made me ...
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Comment on agent fees
No fee for the buyer, but there was a refundable holding deposit which only concerns the buyer. Basically if the buyer withdraws they loose 2k. This does not apply to the seller, they can withdraw with no charge. Which is not a fair concept. Also according to the write up the deposit will be refunded after exchange, but it's upon completion in reality. Anyway I got it back in the end which is all that mattered to me really.
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“I was thoroughly pleased with Daniel's prompt and patient services ......”

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Jul 16,2016
Minithumbup
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By: 'DMac'
Jul 16,2016
0 people found
this helpful
I was thoroughly pleased with Daniel's prompt and patient services regarding the letting of my flat in Camden. In addition, he displayed excellent negotiating skills in achieving the rent amount that I sought. I would recommend him....
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“Very good service provided overall. The branch was very responsive ......”

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Jun 02,2016
Minithumbup
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By: 'Mario'
Jun 02,2016
0 people found
this helpful
Very good service provided overall. The branch was very responsive and helpful whenever assistance was required (e.g. fixing loose racks, fixing s¯Â»Â¿ealing in bathroom). Daniel was always available to help and provided professional service throughout the tenancy....
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“I highly recommend you use Fraser and ask for Daniel ......”

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Mar 10,2016
Minithumbup
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By: 'Robert'
Mar 10,2016
0 people found
this helpful
I highly recommend you use Fraser and ask for Daniel by name as he is the best agent in London! He is the sole reason that we were able to move into the flat we wanted, and several times he went out of his way ...
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“Good negotiation skill on the property sold, accurately provide market ......”

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May 27,2015
Minithumbup
By: 'Jasmine'
May 27,2015
0 people found
this helpful
Good negotiation skill on the property sold, accurately provide market evaluation on property valuation, and proper handling of administrative matters....
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“We are very pleased with our agent, Tom Moore, for ......”

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May 27,2015
Minithumbup
By: 'Joselyn'
May 27,2015
0 people found
this helpful
We are very pleased with our agent, Tom Moore, for his excellent services rendered to foreign clients. He assisted us to conclude the sales at our expected price within a short time frame. He called and emailed us frequently to update us on the market ...
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“Tom was very prompt and organized and super accommodating in ......”

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May 25,2015
Minithumbup
By: 'Nardelli'
May 25,2015
0 people found
this helpful
Tom was very prompt and organized and super accommodating in setting up viewings on short notice. He made the whole process very smooth from start to finish. We dealt with a lot of estate agents in trying to find the perfect property and Tom's succinct ...
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“Tom is very professional and excellent service, he updated progress ......”

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May 13,2015
Minithumbup
By: 'Dina'
May 13,2015
0 people found
this helpful
Tom is very professional and excellent service, he updated progress with me frequently, answered all my questions, I'm very happy with this purchasing process....
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“Tom Moore knew the area well, and offered to show ......”

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May 12,2015
Minithumbup
By: 'xxx'
May 12,2015
0 people found
this helpful
Tom Moore knew the area well, and offered to show me other properties within the same area although my focus was the one property due to time constraints. He kept me well informed along the purchasing process and helped ensure the purchase was expedient as ...
read full review
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“Tom was excellent keeping us very well informed all the ......”

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Apr 21,2015
Minithumbup
By: 'David'
Apr 21,2015
1 people found
this helpful
Tom was excellent keeping us very well informed all the way through the process. he gave us a lot of confidence that we were being dealt with with integrity and felt like we were clients even though we were the buyer....
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“Excellent work from Tom. The whole journey of buying the ......”

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Apr 14,2015
Minithumbup
By: 'Paaras'
Apr 14,2015
2 people found
this helpful
Excellent work from Tom. The whole journey of buying the property was made very easy. Regular updates. He gave us very good advice and would definitely buy from him again....
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“Focused purely on collecting monies and refusing any responsibility for ......”

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Jun 19,2014
Minithumbdown
By: 'qwertyman'
Jun 19,2014
0 people found
this helpful
Focused purely on collecting monies and refusing any responsibility for communal areas. I withheld rent after they ignored most of my complaints over three months, all of which were fair and were in the interest of the Landlord to have remedied. Terrible attitude and only ...
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“Fraser & Co gave minimal notice when wanting to view the ......”

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Apr 18,2014
Minithumbdown
By: 'tenant'
Apr 18,2014
0 people found
this helpful
Fraser & Co gave minimal notice when wanting to view the property, took on average at least one week to reply to emails, and had a complete lack of internal communication (in three days we had emails from five different employees saying the same thing). It ...
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What agent could do to change your mind?
Given a damn.
Attached Filesnbsp;
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“Before Renting : maximum attention to the customer until the contract ......”

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Apr 04,2014
Minithumbdown
By: 'Very'
Apr 04,2014
1 people found
this helpful
Before Renting : maximum attention to the customer until the contract was signed. During the tenancy : We reported some problems (a sofa broken, a bulb lamp not working ,mould in the bathroom, which were never fixed. We also spoke to the management who kindly answered that ...
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“My experience renting through this estate agents has been great. ......”

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Jan 03,2014
Minithumbup
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Alex
By: 'Alan'
Jan 03,2014
0 people found
this helpful
My experience renting through this estate agents has been great. I am very pleased with the service they provided. The gentlemen I dealt with was Mr Alex Wharton...... Throughout the process of finding my flat he was very helpful, friendly and polite. We are new ...
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“I just rented a property through Fraser & Co (Baker Street) ......”

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Dec 30,2013
Minithumbup
By: 'Thomas'
Dec 30,2013
0 people found
this helpful
I just rented a property through Fraser & Co (Baker Street) in a new building next to Warren Street station. I love the place as it is brand new, clean and very close to my university. Whilst dealing with them they were very helpful, friendly and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Go to: https://mr1.homeflow.co.uk/files/site_asset/image/4565/9325/Complaints_Procedure_2021.pdf

Or email us on: [email protected]
Last updated at 1:49 PM 11/05/2022 by Kirsty Trimmer

Awards won by Fraser & Co, London NW1 6UY



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