“I let my Croydon property through Barnard Marcus. They messed ......”
1 Star Review
May 06,2015
By:
'Disgusted'
May 06,2015
Branch: Croydon, 17 Selsdon Road
Services: Lettings (as a Landlord)
Rent PCM: £925
Would you recommend?: No
Postcode: CR0
Branch: Croydon, 17 Selsdon Road
Lettings (as a Landlord)
Rent PCM: £925
Postcode: CR0
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I let my Croydon property through Barnard Marcus. They messed up everything. They kept sending arrears letters to my tenants when they weren't in arrears. They wrote to the council giving wrong tenancy start dates and messing up my tenants council tax bill. They forgot to send rent increase letters to my tenants then offered me compensation for their error and never paid. I chased them for 6 months for this compensation that they said they would pay. They would ignore my email or say its not my department. Having this company manage my property was more stressful than managing it myself. I have just written off the compensation they owe me as a bad experience. Id prefer to never have to deal with them again than to worry about the money they owe me.
What agent could do to change your mind?
Pay me the money they owed me and stop passing the buck.
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