0% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
91% lettings fee satisfaction
May 04,2015
May 04,2015
8
people found
this helpful
this helpful
My expectations of London estate agents are generally pretty low. Mr Jagpal Singh (the director of the company) though is perhaps the worst of a bad bunch.
In September 2014 we started renting a property from him which the agency managed. From the outset he demonstrated his completely lack of competency and professionalism.
Landlords should be aware that no proper steps were taken to reference us as tenants e.g. providing ID, bank statements, guarantors etc...
Before we even moved into the property there were issues, his office had given me the keys before the previous tenants had even moved out and they called expecting me to travel across London to return them.
On the first day we moved in the property was filthy and had not been cleaned, let alone cleaned professionally as promised. When I called to complain Mr Singh was very aggressive and refused to acknowledge the issue, saying that I was merely creating problems and blamed me for the situation regarding the keys being given to me (remember by his own staff) too early.
Throughout the next months of the tenancy Mr Singh was mostly unresponsive in dealing with our clearly laid out and detailed complaints regarding the appalling upkeep of the property. One of the worst issues being the extensive mould growth in each of the bedrooms and one of the bathrooms.
Whenever I communicated with Mr Singh via email he often ignored my emails or would only respond to one specific enquiry, and responded in a manner which was consistently unprofessional in terms of approach and language.
Sadly in the fifth month of our tenancy a fire occurred in one of the bedrooms, caused by a freak electrical accident, which rendered the property uninhabitable. Numerous failings of Mr Singh then came to light. It became apparent that the property was being rented as an unlicensed HMO (house of multiple occupation) without adequate fire detection or protection in the property, the consequence of which resulted in more significant fire damage to the property and meant he placed all tenants at significant risk.
When I challenged him on this issue, he lied insisting this was not the case and lied a second time in writing in an email on the 13th January in which he claimed there were only four tenants in the property, therefore meaning a HMO license was not required. This instance is exemplary of his poor attitude towards dealing with our complaints and concerns in a highly unprofessional manner, I would like to know how he could have believed only four tenants were living in the property when he advertised the property as a five bedroom property had five tenants sign the contract and received five rent payments monthly.
Our legal rights were also infringed upon him failing to provide the necessary prescribed information from the Deposit Protection Service. He failed also in your duty to draw up an inventory of the property and schedule of condition (again landlords beware), along with failing to respond in a timely manner to our requests for repairs to the property.
We saw a continuation of this behaviour with regards to the repairs following the fire. There was been an unreasonable delay with the works, and after four months we were still unable to move back into the property. He even failed to comply with an enforcement notice issued by the council issued on the 18th February, which gave you a reasonable period of 8 weeks to complete the work. Mr Singh continually stalled in failing to reply to us or take appropriate action.
The delay we faced was a result of the necessary works required by the council in order for the property to comply with the HMO regulations. These works were unrelated to any damage caused by the fire and yet we were been inconvenienced. Even the repairs he did undertake were inadequate, notably his insistence that the extensive smoke damaged had been cleaned, when in fact he had failed to do so and used inappropriate methods.
Mr Singh consistently failed to respond promptly and appropriately to our reasonable communications, and those from our legal advisor. This failure was particular concerning as the communications related to his statutory repair obligations and safety regulations.
These delays in communication and repair were completely unreasonable and forced us as tenants to suffer further in what had been a stressful ordeal. We were made homeless and forced to live in inappropriate temporary accommodation, meanwhile he continually demanded the payment of rent and threatened to initiate legal proceedings against us blaming us for the fire.
Although this issue for us has finally been concluded I would recommend no one undertake any dealings with this company, or ANY company associated with Mr Jagpal Robert Singh. He is unprofessional, rude, incompetent and clearly lacks a knowledge of his legal responsibilities which is in fact dangerous to those who risk doing business with him.
This man simply shouldn't be allowed to run a business. On top of all this he is personally generally a pretty odious individual.
In September 2014 we started renting a property from him which the agency managed. From the outset he demonstrated his completely lack of competency and professionalism.
Landlords should be aware that no proper steps were taken to reference us as tenants e.g. providing ID, bank statements, guarantors etc...
Before we even moved into the property there were issues, his office had given me the keys before the previous tenants had even moved out and they called expecting me to travel across London to return them.
On the first day we moved in the property was filthy and had not been cleaned, let alone cleaned professionally as promised. When I called to complain Mr Singh was very aggressive and refused to acknowledge the issue, saying that I was merely creating problems and blamed me for the situation regarding the keys being given to me (remember by his own staff) too early.
Throughout the next months of the tenancy Mr Singh was mostly unresponsive in dealing with our clearly laid out and detailed complaints regarding the appalling upkeep of the property. One of the worst issues being the extensive mould growth in each of the bedrooms and one of the bathrooms.
Whenever I communicated with Mr Singh via email he often ignored my emails or would only respond to one specific enquiry, and responded in a manner which was consistently unprofessional in terms of approach and language.
Sadly in the fifth month of our tenancy a fire occurred in one of the bedrooms, caused by a freak electrical accident, which rendered the property uninhabitable. Numerous failings of Mr Singh then came to light. It became apparent that the property was being rented as an unlicensed HMO (house of multiple occupation) without adequate fire detection or protection in the property, the consequence of which resulted in more significant fire damage to the property and meant he placed all tenants at significant risk.
When I challenged him on this issue, he lied insisting this was not the case and lied a second time in writing in an email on the 13th January in which he claimed there were only four tenants in the property, therefore meaning a HMO license was not required. This instance is exemplary of his poor attitude towards dealing with our complaints and concerns in a highly unprofessional manner, I would like to know how he could have believed only four tenants were living in the property when he advertised the property as a five bedroom property had five tenants sign the contract and received five rent payments monthly.
Our legal rights were also infringed upon him failing to provide the necessary prescribed information from the Deposit Protection Service. He failed also in your duty to draw up an inventory of the property and schedule of condition (again landlords beware), along with failing to respond in a timely manner to our requests for repairs to the property.
We saw a continuation of this behaviour with regards to the repairs following the fire. There was been an unreasonable delay with the works, and after four months we were still unable to move back into the property. He even failed to comply with an enforcement notice issued by the council issued on the 18th February, which gave you a reasonable period of 8 weeks to complete the work. Mr Singh continually stalled in failing to reply to us or take appropriate action.
The delay we faced was a result of the necessary works required by the council in order for the property to comply with the HMO regulations. These works were unrelated to any damage caused by the fire and yet we were been inconvenienced. Even the repairs he did undertake were inadequate, notably his insistence that the extensive smoke damaged had been cleaned, when in fact he had failed to do so and used inappropriate methods.
Mr Singh consistently failed to respond promptly and appropriately to our reasonable communications, and those from our legal advisor. This failure was particular concerning as the communications related to his statutory repair obligations and safety regulations.
These delays in communication and repair were completely unreasonable and forced us as tenants to suffer further in what had been a stressful ordeal. We were made homeless and forced to live in inappropriate temporary accommodation, meanwhile he continually demanded the payment of rent and threatened to initiate legal proceedings against us blaming us for the fire.
Although this issue for us has finally been concluded I would recommend no one undertake any dealings with this company, or ANY company associated with Mr Jagpal Robert Singh. He is unprofessional, rude, incompetent and clearly lacks a knowledge of his legal responsibilities which is in fact dangerous to those who risk doing business with him.
This man simply shouldn't be allowed to run a business. On top of all this he is personally generally a pretty odious individual.
What agent could do to change your mind?
This man should not be allowed to run a business.Attached Filesnbsp;
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Latest Reviews
25th Apr 2018
reviewed by 'Alley'
11th Oct 2017
reviewed by 'and'
11th Oct 2017
reviewed by 'Marvie'
11th Oct 2017
reviewed by 'Rocker'
8th Oct 2017
reviewed by 'Andrei'
Opening Hours
Address
Jameson Knight
102 Roman Road
Bethnal Green,London
Greater London
E2 0RN
020 983 9966
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 50% | £350,248 | £730,000 |
| Lettings | 100% | 91% | £520 | £1,850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 9 | 2 | 0 | 0 | 2 | 0 | 0 | 1 |
Areas covered
- E1
- London
- E2
- Greater London
- E3
- Central London
- E14
- E15
- E16
- E20
- E8
- E9
- WC2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 25,2018
Apr 25,2018
0
people found
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Jaggy Singh of Jameson knight estate ltd. is a good and professional guy, he really helped me to get a new property in London with my budget criteria. All the best to Jaggy and his team.
Thank You!...
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Comment on agent fees
The agent fee is very reasonable.
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Apr 25, 2018
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Dear Alley, you're most welcome, if we can be any further service please let us know. ...
Oct 11,2017
Oct 11,2017
0
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Thanks it was a quick and smooth transaction. We didn't have to wait that long to move in. Thumbs up :-)...
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Oct 11,2017
Oct 11,2017
0
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It is our first time to look for a place to rent. Jaggy made the whole process easy and quick. We thought we will be having a hard time getting a place to stay but it was smooth....
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Comment on agent fees
Good
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Oct 11,2017
Oct 11,2017
0
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Good service and assistance. Would highly recommend. Smooth process and transaction. Responds immediately and assist us with our needs and concerns about the property....
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Sep 21,2017
Sep 21,2017
0
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Brilliant help and really smooth move in process and fairly quick as well, when I and my flatmates needed it most....
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Comment on agent fees
Cheap
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Sep 20,2017
Sep 20,2017
0
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Jaggy was very helpfull from start to finish, highly recomend Jameson Knight. Great sẻvice and vẻry helpfull from start to finish....
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Sep 19,2017
Sep 19,2017
0
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Jaggy was very friendly and helpful, he was very clear about the terms of the contract and the company is very warm and flexible to your needs. It was an excellent experience. Very happy!...
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Comment on agent fees
Good
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May 11,2017
May 11,2017
0
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I bought a flat through Jaggy Singh. He was helpful and informative throughout the process, which went very smoothly despite the seller being located abroad. Thanks....
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N/A
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May 04,2015
May 04,2015
8
people found
this helpful
this helpful
My expectations of London estate agents are generally pretty low. Mr Jagpal Singh (the director of the company) though is perhaps the worst of a bad bunch.
In September 2014 we started renting a property from him which the agency managed. From the outset he demonstrated ...
read full review
read full review
What agent could do to change your mind?
This man should not be allowed to run a business.Attached Filesnbsp;
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Jul 10,2014
Jul 10,2014
2
people found
this helpful
this helpful
I had a terrible experience with this agency. I got the hard sell on a contract assignment purchase of a new-build flat, and stupidly paid £2000 upfront 'otherwise my offer would not be considered'. I pulled out of the purchase a couple of weeks later, after ...
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Mar 31,2012
Mar 31,2012
1
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I have to disagree with the comment this gentleman has just made. As my experience with Jameson Knight Estate Agents was totally different. I found their services extremely helpful, they were very efficient and patient with me. Since it was my first time letting my ...
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Sep 28,2017
Sep 28,2017
0
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My flat was an absolute shambles when my previous tenant left. I wanted to have it completely freshened up before letting it again. I found Jaggy just round the corner after another agent had quoted me £20k to gut the place, refloor, repaint, retile (the ...
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Comment on agent fees
Very good competitive fees
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Oct 11,2017
Oct 11,2017
0
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Straight to the point, very straight forward on what are we gonna expect. Although somewhat in a hurry, always gives us the realistic picture on what are we gonna get and the benefits of our property. Professional, does a quick job with our paper works ...
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Sep 28,2017
Sep 28,2017
0
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The process from making the offer to receiving the keys went really effortless and quick. Compared to other estate agents the agency fee is really low and you can make an offer without paying a deposit in advance which is really handy. Jaggy was always ...
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Good
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Oct 08,2017
Oct 08,2017
0
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Good service, available and professional. We had many problems during the year and Jaggy made sure everything went back to normal asap. Not to mention the time I lost my keys coming back from vacations and Jaggy arrived at 11pm to unlock my room. Thanks ...
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Oct 01,2017
Oct 01,2017
0
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Really good service and assistance during the entire process. Jaggy Singh, estate agent, did an excellent job. He was very professional yet personal and very supportive. Highly recommended!...
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Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We'd be happy to take on any complaints a client might have. Contact us at [email protected]
Last updated at 3:39 PM 20/09/2017 by jaggy singh
Best Letting Agent in E2 
