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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.6/5, 79 Reviews
91% Recommended
71% sales valuation accuracy
100% letting valuation accuracy
93% sales fee satisfaction
93% letting fee satisfaction
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By : 'Nicolas'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Inspire Estates Agents managed the sale of my property very professionally and I would recommend them to anyone, Whilst selling my property we were away for 3 weeks Inspire carried out regular checks on my home and always emailed me with feedback from viewings. Once again I would defo recommend this agent... N.H
Inspire Estates
13 Tilgate Parade, Crawley, West Sussex
RH10 5EQ
01293 582335
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71% | 93% | £167,000 | £400,000 |
| Lettings | 100% | 93% | £800 | £1,500 |
The aim of this process is to resolve all customer issues or concerns as quickly as possible.In the majority of cases we hope that any issues can be resolved quickly and amicably to customers’ satisfaction at Manager level. If you have a complaint, then this note sets out the procedure which we will follow in dealing with that complaint. 1. In first instance you should contact The Sales Manager Vic Patel who has been appointed to deal with any complaints for Residential Sales and we will arrange to see you to discuss your complaint. 2. Where your complaint is initially made verbally, we will try to resolve you complaint and if the outcome is unsatisfactory you will be requested to send a written summary of your complaint to the person dealing with it. 3. Once we have received your written summary of the complaint, we will contact you in writing within seven days to inform you of our understanding of the circumstances leading to your complaint. You will be invited to make any comments that you may have in relation to this. 4. Within twenty-one days of receipt of your written summary, the person dealing with your complaint will write to you, in order to inform you of the outcome of his investigation and to let you know what actions have been or will be taken. 5. If you are dissatisfied with any aspect of our handling of your complaint or the outcome of our internal investigation, you should write to our Director, Matthew Cousins at 13 Tilgate Parade, Tilgate, Crawley, West Sussex, RH10 5EQ. He will conduct a separate review of your complaint and contact you within fourteen days to inform you of the conclusion of this review.
Last updated at 7/26/2017, 7:32:51 AM by allAgents
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 6 | 0 | 23 | 5 | 27 | 1 | 13 | 1 | 3 | 0 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'David'
Branch : Crawley ,13 Tilgate Parade
Services : Sales( As a Vendor )
Sold price : £400000
Would you recommend ? : No
Postcode : RH1
Highly unprofessional organisation in dealing with the sale of a property relating to my divorce. The manager has taken legal advice from as he quoted "An old friend that used to be a conveyancer", and has got his facts incorrect. The organisation are incompetent in their marketing ... Read Full Review
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Terri
By : 'Vicky'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( Admin )
Rent PCM : £1
Would you recommend ? : Yes
Postcode : RH1
I have been working with Terri on a sponsorship project. Communication has been excellent throughout. I would love to work with Terri and Inspire again! ... Read Full Review
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Yasmin
By : 'Sophie'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( Admin )
Would you recommend ? : Yes
Postcode : rh1
5 stars for Yasmin who works in the lettings team. Yasmin is great to deal with and offers excellent customer ... Read Full Review
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Emily
By : 'Anon'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : RH1
Very experienced and professional service. Always responsive to queries/issues and easy to deal with.Would use again and recommend to anyone needing their ... Read Full Review
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Emily
By : 'Adrian'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : Rh1
I would honestly recommend inspire agency , because the service Emily Slater provided was incredible. She honestly made such a massive difference to my stay and was really fast in sorting out any issues. The level of service I received was ... Read Full Review
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Emily
Tammy
By : 'Niall'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : Rh1
Really poor service all round. We rented a property with Inspire for two years and that tenancy has just come to an end. Throughout the tenancy, we were met with resistance, procrastination, and excuses whenever repairs were required. Some of the low-lights include refusing to repair a faulty ... Read Full Review
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Rhianna
Emily
By : 'Rebecca'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : RH1
First time moving into my own flat - the process went smooth and had no issues with booking in viewings multiple times, especially during covid. All was safe and went ... Read Full Review
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Rhianna
By : 'Tom'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( As a Owner )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : Rh1
Have used inspire twice now and have been very pleased with the service I have received. Always a friendly professional and informative ... Read Full Review
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Rhianna
By : 'Ellie'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : RH1
I have had a great experience with Inspire. I was treated with great respect and it was so lovely having someone who was friendly and supportive to help with the whole process. Communication has been excellent. Any worries or concerns have been dealt with quickly and efficiently, putting my mind at ... Read Full Review
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Mark
By : 'Dawn'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RH1
Inspire Estate Agents have been fundamental in helping us build our property portfolio. We have purchased numerous properties with Inspire and they are now the lettings agent for our rentals. All of the staff are helpful, efficient and friendly, we highly recommend them to anyone looking to ... Read Full Review
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Rhianna
By : 'Paul'
Branch : Crawley ,13 Tilgate Parade
Services : Surveying( )
Would you recommend ? : Yes
Postcode : rh6
Rhianna is always helpful, and greets us with a smile and a polite, professional manner when we pop into the branch. She is always quick to reply to any issues we have and is a pleasure to work with making our job so much ... Read Full Review
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Mark
By : 'Phil'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : RH1
Superb experience dealing with Inspire from start to finish. We were mainly looked after by Mark and Yas throughout the process, and both demonstrated excellent knowledge of their industry. I'm a first time landlord and they helped ensure I had absolutely everything in place to meet the ... Read Full Review
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Rhianna
By : 'Jade'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : Rh1
Really polite, kind and super helpful! Was amazing with her service! Always had time to help and so easy to communicate with ... Read Full Review
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Erika
By : 'Nedra'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RH1
Im extremely grateful to the entire team a Of inspire estate agency who made my move in so easy. Even after the move in they are always ever so helpful. I would like to mention Erika and Rhianna who are so amazing at their work .I highly recommend inspire estate agency if your looking for a ... Read Full Review
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Emily
By : 'Octavian'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RH1
Lovely people to deal with, professional, friendly and very responsive in problem solving. In our case they did an amazing job helping us not to become homeless. We'll never find enough words to thank ... Read Full Review
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Rhianna
By : 'Alice'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : RH1
I can't praise inspire estates enough for all their help during my house move. I called nearly every day for help and advice with certain documents and every member of the team was always very helpful and friendly. I'd especially like to thank Erika (Heywood) for being so kind and ... Read Full Review
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Mark
Tammy
By : 'Kurtis'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : Rh1
Every interaction with the team at Inspire estate agents I can only praise, every member of the team is incredibly professional, knowledgeable and also down to earth, I genuinely cannot fault them. They are transparent which as an estate agents this is imperative, on inspecting houses to rent ... Read Full Review
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Rhianna
By : 'Izabela'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : RH1
Great service, very profesional and efficient. Big thank you to Rhianna, who couldn’t be any more helpfull. Everything was very smooth and ... Read Full Review
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By : 'Melissa'
Branch : Crawley ,13 Tilgate Parade
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : Rh1
If anyone is considering renting or buying with this company DONT unless of course you want to talk to a brick wall. They are unprofessional,rude, unreliable people. They dont help with problems or ever call you back. Disgusting service, the manager is running a playground and cant seem to ... Read Full Review
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Vic
Ross
By : 'Pat'
Branch : Crawley ,13 Tilgate Parade
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RH1
Mum required lots of help and support whilst selling her home. Vic Patel went above and beyond to give her all the help and support she required when Vic was not around all of the other staff were more than happy to help also, from providing cups of tea when she went into the agents to helping ... Read Full Review
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