0% lettings valuation accuracy
67% lettings fee satisfaction
Apr 29,2015
Apr 29,2015
3
people found
this helpful
this helpful
This agency is the worst agency I have ever had the opportunity to deal with in my life. Poor customer service and communication,don't feel welcome(feels like you are the second category human being),not helpful at all if you have any problem..you are left by yourself with anything!for any response you have to wait ages or you have been forgotten!constant mistake regarding if the payment has been made or not ,which is unacceptable, very disrespectful and upsetting.From the beginning to the end of the contract I felt very unhappy and all this time seemed like there always has been some issues going on ,which has contributed to my mood and living experience.In my opinion if you are doing something you should try your best to do at least on minimum level of positivity or don't do at all!!!
What agent could do to change your mind?
Try to put customer first! Being more professional and take customers seriously regardless any nationality!Attached Filesnbsp;
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Latest Reviews
21st Oct 2015
reviewed by 'bert15'
29th Apr 2015
reviewed by 'Carol'
Opening Hours
Address
Marlborough Homes
Suite 9, 96 George Lane
South Woodford,London
Greater London
E18 1AD
0208 989 8796
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 67% | £800 | £2,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- E18
- IG8
- IG7
- IG10
- IG6
- E10
- E11
- E20
- E4
- E5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Oct 24,2015
Oct 24,2015
1
people found
this helpful
this helpful
recently rented a house from these guys, cant recommend them enough, everybody in the office is so helpful, friendly and patient, its the first time we have rented so where a bit apprehensive, but they took the time to explain everything and make sure we ...
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Oct 21,2015
Oct 21,2015
2
people found
this helpful
this helpful
When I first went into the office and dealt with them they were lovely, I'm assuming now that it's because they just saw me as money. I was in a desperate situation to find somewhere to live and they fully took advantage of that. The ...
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Apr 29,2015
Apr 29,2015
3
people found
this helpful
this helpful
This agency is the worst agency I have ever had the opportunity to deal with in my life. Poor customer service and communication,don't feel welcome(feels like you are the second category human being),not helpful at all if you have any problem..you ...
read full review
read full review
What agent could do to change your mind?
Try to put customer first! Being more professional and take customers seriously regardless any nationality!Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 5:32 PM 24/04/2015 by Matthew Granger
