89% sales valuation accuracy
89% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Apr 26,2015
Apr 26,2015
1
people found
this helpful
this helpful
I first met Luke the in the Summer of 2014 and he valued my property. I checked in with him a number of times after that but he never called or pressurised me. Having met with a number of other agents, Luke and his team were clearly worth the extra half percent so I went with them for my sale. Without going into detail, the process of my sale was highly complex and I lost 2 sales in no way due to SW19. Throughout this process, Ryan in particular was exemplary in the was he supported and advised me. He was highly responsive, both during and out of office hours. Ryan guided me through a very difficult few months, never losing his focus, always committed to getting the best possible sale for me. He is a decent and very likeable chap; I really can't speak highly enough of him. When I eventually secured a sale, Hayley as Sales Progression Manage picked up the support role. Like Ryan, Hayley was open and supportive, responsive, and at times when I was feeling real anxiety, calmed me, always providing me with regular and detailed feedback. role Estate agents have a bad name generally but SW19 is the exception. There is a noticeable culture of transparency, honesty and positive engagement. As I said to Ryan and Hayley, on the day of my exchange words cannot express my gratitude. I am generally highly critical of services and it is a real pleasure just this once to score and rate SW19 with the maximum possible.
Comment on agent fees
Well worth the extra half percent.
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Latest Reviews
16th Jul 2024
reviewed by 'Caroline'
22nd Apr 2022
reviewed by 'Halyna Zapolukh'
12th Aug 2019
reviewed by 'Lizzie'
7th Jun 2018
reviewed by 'Kate'
25th Nov 2016
reviewed by 'Chris'
Opening Hours
Address
SW19 Estate Agents
44 High Street
Colliers Wood,London
Greater London
SW19 2AB
0208 544 2828
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 89% | £185,000 | £530,000 |
| Lettings | 100% | 99% | £700 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 1 | 7 | 2 | 1 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jul 16,2024
Jul 16,2024
0
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⭐⭐⭐⭐⭐
I recently worked with the kindest and most attentive agent in the area, and I can't recommend them enough! Their human approach and unwavering support made the process effortless. They were always available for questions and provided expert guidance, making me feel like I had ...
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Apr 22,2022
Apr 22,2022
0
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I had a very good experience with this agency. The property we lived in was under offer and was to be sold. We had a number of viewing visits from the agency, which could be a bit disruptive if handled not in a proper way. ...
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Aug 12,2019
Aug 12,2019
0
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Very calm experience thanks to Henry! He went the extra mile to make sure everything went smoothly with the move....
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Apr 29,2019
Apr 29,2019
0
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Very happy with the positive and professional approach to our house purchase. Amy was especially helpful. She just kept the wheels in motion. Many thanks to Amy and Andy....
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Jun 07,2018
Jun 07,2018
0
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I sold my property through SW19 in December 2017. I chose SW19 as I had dealt with them previously (both as a vendor and purchaser) and I was confident that they would achieve the best possible price for me. The valuation was realistic, the team (Ryan, ...
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Comment on agent fees
The fee was competitive.
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Nov 25,2016
Nov 25,2016
1
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I previously came across Hayley and SW19 when purchasing my house over 4yrs ago. I was impressed with them then, and so didn't hesitate to ask them to handle my sale. Luke (Director/Founder) got involved from the start to ensure the particulars were in ...
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Comment on agent fees
Competitive fees – especially as a returning client
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Nov 08,2016
Nov 08,2016
0
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I sold my property through SW19 in November 2016, over a 5 week end-to-end process. I found Hayley and the rest of the team very responsive and professional throughout the sale. It was a good balance of keeping the process ticking over without being too pushy. A ...
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Comment on agent fees
Very competitive on fees, especially as this was my second time using SW19
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Sep 20,2015
Sep 20,2015
5
people found
this helpful
this helpful
*. I got on very well with Ryan and Sam, the house eventually sold after nearly 8 months from when it was first placed on the market. However, when Hayley took over, she managed to make a nightmare out of a stressfull experience. I had a few ...
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What agent could do to change your mind?
ƒâ€š‚£4K to be bullied, I must be a masochist.Attached Filesnbsp;
Comment on agent fees
ƒâ€š‚£4K to be bullied, I must be a masochist.
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Sep 21, 2015
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(1)
As an intelligent reader will know there are always 2 sides to every story- at no point throughout the whole process of our dealings did this client make any compliant or express the slightest dissatisfaction with any individual or service we supplied. Her sale was a complicated one and at times a stressful one for all parties, I am satisfied our Sales Progression Manager acted professionally and with integrity at all times, working closely with the solicitors on both sides to ensure a smooth tr ...
Jun 02,2015
Jun 02,2015
0
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This was a difficult sale involving a freeholder, a covenanted neighbour, a buyer and myself - and four lots of solicitors! I got some useful advice and the photos taken of my flat made it look really desirable. All in all a long but ultimately ...
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Comment on agent fees
I was a little shocked until I realised that VAT was added (at 20%).
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May 18,2015
May 18,2015
0
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a very professional service, with the property being let out even before it going to the market for full asking price. The service between them finding a tenant and them moving in was also very hassle free and all in all, very efficient....
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May 06,2015
May 06,2015
1
people found
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this helpful
Having previously worked with Louise and the SW19 team to buy my first property when it came to selling it was a no brainer who to choose. The service whether buying or selling was a very professional, friendly and simplified process. When it comes to ...
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Comment on agent fees
Hmmm, as a seller I think you're always going to be looking for the best deal when it comes to rates but I think you also need to consider service. Although there are other agencies in the area offering better rates, having had the experience of working with the SW19 team previously along with their knowledge of the local area I was satisfied that by spending a little more the process would be easier through them. I was right, in fact it was only due to the fact that my buyer skimped on a cheap solicitor that the process both dragged on and became complicated... something that Hayley and Ryan helped deal with throughout the sales process.
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Apr 26,2015
Apr 26,2015
1
people found
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I first met Luke the in the Summer of 2014 and he valued my property. I checked in with him a number of times after that but he never called or pressurised me. Having met with a number of other agents, Luke and his team were ...
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Comment on agent fees
Well worth the extra half percent.
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Apr 03,2015
Apr 03,2015
0
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WOW, what service! What a great agent ! Anyone who has the stereotype bad view of estate agents should deal with SW19 THEY WILL TURN YOUR VIEW AROUND. They are absolutely fantastic. I would particularly like to thank Ryan and Samuel, who showed people round and ...
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Comment on agent fees
SW19 were extremely flexible and competitive on fees. They did not tie us up with a lengthy contract.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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