“Arden were fast and great coming out knowing they could ......”
1 Star Review
Apr 21,2015
By:
'Kt241090'
Apr 21,2015
Branch: Edinburgh, 43 Morningside Road
Services: Lettings (as a Landlord)
Rent PCM: £650
Would you recommend?: No
Postcode: EH27
Branch: Edinburgh, 43 Morningside Road
Lettings (as a Landlord)
Rent PCM: £650
Postcode: EH27
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Arden were fast and great coming out knowing they could get business. Once the contract begun, it went all down hill. Not only was I asked 3 times for my bank details, my rent was late into my account. They contacted me with regards to a washing machine problem and I said I obviously wanted it fixed. They called their guys although I had my own guy which was written on my contract with them! They costed me an additional ‚£50 to what I was quoted by my own contact! Then I have notice to terminate my contract with them due to rubbish service. This letter was received only after I emailed 1.5 weeks later to see if they received it! I asked for all invoices and lease agreements to be sent to me to honour my tenants current agreement which I am entitled to as I received nothing from them until I asked! 3 weeks later, still no reply. Absolutely shocking
What agent could do to change your mind?
More contact and the opposite of above!
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